Buon prodotto ottimo rapporto qualità prezzo, peccato per la durata della batteria che avrebbe potuto fare meglio, ma comunque rimane un ottimo acquisto.
El servicio es muy bueno, precios buenos y envíos razonables, Ademas si tienes algún problema lo solucionan rápidamente incluso devolviendo el dinero integro.
Ottimo sito web per acquisti, veloce e precisi nella spedizione mentre nel rispondere alle email sono piuttosto lenti.
Comunque lo consiglio lo stesso.
Ho già fatto diversi acquisti dopo la mia iscrizione
E sono rimasto molto sodisfatto sia della descrizione degli articolo
Che dalla spedizione e ho trovato anche un buon rapporto di convenienza.
O site é seguro e muito rápido, o problema se deu com os correios brasileiro como sempre uma bagunça. Mas em relação a Tomtop não tenho o que falar do serviço.
Très bon site, prix intéressants, délais de livraison conforme. J'ai déjà fait plusieurs achats. Tout s'est très bien déroulé. Je recommande vivement.
Não comprem nessa loja, estou há quase 70 dias esperando um produto, que não tem nem previsão de chegada, o suporte não respeita os clientes, nunca passam informação útil, só enrolam.
Gostei muito do site, já fiz algumas compras, mas uma delas esta a mais de 60 dias e não tem atualização do numero de rastreio, gostaria que alguém me ajudasse.
Encontré muy buenos precios y entrega muy rápida para este tipo de tiendas online.
Lo recomendaré si me piden consejo.
Los productos llegaron en correctas condiciones.
Muy conforme con TOMTOP.
Pessima gestione per l'assistenza hai clienti. Ho chiesto tante volte via mail al support tomtop di avere assistenza ad un prodotto inviato dalla cina che è risultato USATO E NON FUNZIONANTE, HO CHIESTO IL RIMBORSO OPPURE LA SOSTITUZIONE DELLA CAMERA KMOON CCTV IP CAMERA SKU: S1444-EU... MA SINO AD OGGI NESSUNA RISPOSTA DEL SUPPORT TOMTOP.
PESSIMA GESTIONE
FM
Dear customer,
Thank you very much for placing your order with tomtop.
As your review mentioned, the item you received is not functioned properly,
Please kindly ship it back, we will test it carefully and supply you a solution
To fix this problem as soon as we can.
Please be easy, you will have a workable drone in perfect conditions eventually.
Looking forward to see your prompt reply.
Tomtop.com
Es una tienda con buenos precios pero deberian mejorar la atención al cliente, ya que en caso de problemas con algun producto cuesta bastante que te lo solucionen.
Mucha variedad y la página va muy ágil hace que te muevas con agilidad y soltura es complicada para eliminar productos que has comprado y quieres eliminarlos antes del envío al contrario de Amazon.
Llegó en perfectas condiciones y en el tiempo indicado.
El móvil lo compré muy económico con respecto a otras web. De echo ahora vale más caro que hace un par de meses. Compra excelente
Ottima esperienza di acquisto, acquisto due smartphone e tutto è andato bene.
Le spedizioni risultano abbastanza veloci e l'imballo curato.
Assistenza sempre attenta alle risposte.
Nessun dogana.
Bom dia, efetuei uma compra no mês 12/2017 e não tenho nenhuma informação sobre a compra desde do dia 24/12/2017.
Gostaria de saber o que está acontecendo?
Dear Alber A,
I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and supply you a solution as soon as i can.
Thank you very much for your patience and looking forward to see your positive reply.
Tomtop.com
Dron super, ładnie nagrywa, łączy się przez WiFi z telefonem, można na telefonie na żywo oglądać obraz, jak za tą cenę polecam. Polecam drona i firmę TomTop.
Recomendo a loja. Ela possui atendimento rápido e resolutivo, preços em conta, sem falar na qualidade dos produtos. Loja de extrema confiança e que entrega com rapidez.
Uma grande loja, com preços muito bons. O envio também é bastante rápido, além de que os produtos são submetidos a testes de qualidade. Recomendo a todos.
Tudo que eu comprei ja chegou e sem problemas, confiavel nunca tive oque reclamar, o suporte demora um pouco para responder mais nada que um pouco de paciencia nao se resolva, vale apena.
Comprei e fui bem atendido! Não tenho reclamações a fazer... Recomendo! Tem um vasta variedade de produtos e penso que seja um bom lugar para comprar.
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.
Dear customer,
I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and supply you the latest shipping information or do something needful to work out a solution to you earlier.
Thank you very much for your patience and lookinf forwar to see your prompt reply.
Tomtop.com