Impossible de communiquer avec eux. J'ai acheté des batteries qui se sont avérées défectueuses et à part une réponse automatique en chinois, que je ne comprends pas, ils font les morts. Attitude déplorable...
Tomtop otima loja pra se emportar da China rapido e bem embalado satisfeito cm a loja gostariar de resaltar tambie que rastriei o producto desde a saida de Singa Pura em menos de 10dias ja tava na alfandiga do Brasil e mais uns 8 dias o mesmo ja se encontrava aqui no correio de minha cidade fui taxado em 2001 reais mais tabom o celular vale cada real
Simplesmente fantástica a Docooler M9S-PRO Smart Android 6.0 TV Box, atendeu todas as minhas expectativas, processamento rápido e sem dor de cabeça.
Filmes, Séries, IPTV sem problemas.
Vale super apena.
Chegou bem rápido e sem TAXA.
Buenas, el Xiaomi Mi6 es una bestialidad, una bala, fluida no, lo siguiente, si teneis la intencion de comprar algun movio yo creo que mejor que este ninguno y encima relacion calidad-precio ya mejor ni hablar. La camara? ESPECTACULAR, simplemente un chollazo!
Ho acquistato diversi prodotti e ho avuto solo un problema con una car camera kmoon fhd 1080p, che ha funzionato 5 minuti e poi basta. Per gli altri articoli tutto bene.
São ótimos, comprei o produto e veio direitinho, tirei foto e postei no sait, para comprovar que de fato vale muito a pena, em relação ao prazo de entregar estava ciente e apenas esperei!
Me gusta la facilidad de comprar y la harán parte de descuentos para esos articulos, después la orientación de el seguimiento de los envíos y como ultimo la facilidad para conectarse con ATT al cliente
Commande d'une imprimante 3D effectuée sans problèmes, règlement par paypal rapide. Livraison en 1 semaine et produit en très bon état. Satisfait de ma commande
J'ai acheté 2 drones identiques et l'un des 2 est incontrôlable.
Après échange de mails, TOMTOP me rembourse celui qui est défectueux.
Un grand merci à TOMTOP et je ne manquerai pas de commander de nouveau sur ce site.
Produits des qualités, bien conditionnés et livré rapidement! Merci! J'ai commandé des pédales de guitare 2 à 3 fois moins cher que sur les autres sites!
Sin duda la mejor en calidad, servicio y precio. Gracias TomTop. Encontre mi mochila para el dron Hubsan H501S solamente por 17 euros. Buenisimo precio
Livraison en 14 jours depuis l'acceptation de la commande rien à dire,
Les cardans s'adapte parfaitement,
Mon monster truck à retrouvé ses 4 roues motrices merci
Buona esperienza, un po lenti a spedire. Pagamento con paypal e prodotti con ottimi prezzi, la spedizione non è lunghissima, ci ha messo 15 giorni lavorativi ad arrivare
Estou muito satisfeito com o atendimento e produto. Recomendo a todos. Mercadoria chegou com apenas 20 dias depois da postagem. Atenciosamente Luiz Carlos Tavares
Veramente consigliato. Ho conosciuto il loro portale grazie al blog Sjtecno italiano che ci ha seguito passo passo per lacquisto di tre droni tutti andatia buon fine. Consigliatissimo
Foi o primeiro site internacional que efetuei compras, é extremamente confiável, recomendo a todos os usuários e interessados, oferecem ótimos preços e excelente atendimento
Estou muito satisfeito com minha compra no siti da tomtop... porem não chegou mas o problema está nos correios do meu pais... em greve
Assim que o produto chegar vou comentar novamente
Produto bem detalhado e apresenta toda especificação e modo de uso em diversas fotos explicativas onde tira quase todas as duvidas do consumidor, recomendo o vendedor
Top recomendo 100%, site interessante, Grandes preços para as melhores marcas, bom suporte, envio rápido. Muito melhor do que o engrenagem sem suporte
Já sou cliente há muitos anos e sempre fui bom atendido. Produtos de excelente qualidade e com informações confiáveis nas descrições. Parabéns TomTop!
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.