TicketsCenterReviews 1,591

I thought I was on my venue's website and moved too quickly, not paying close enough attention... Well I paid OVER TWICE THE PRICE for my tickets, when I could have gotten them on Ticketmaster and spent half the money. No refund option. DO NOT buy from this site until you check prices on TicketMaster FIRST.

Bought Spring Training tickets for a game in March 8th 2023 and couldn't get the barcode for the App to load the tickets. I spent over 2 hours with three different chat help representatives and they kept telling me the barcodes would load in 24-48 hours and then it was 7 hours and then right before the game.
NEVER got barcodes.

I didn't realize when I purchased tickets through the site they were upcharging $75 per ticket! What a waste of money. It also took 9 months to get my virtual tickets. DO NOT PURCHASE through this site, it's like throwing your money out the window

I'm sick to my stomach that I accidentally purchased through this website. I wanted to purchase through my venue but somehow got ushered into tickets-center. Big mistake. I can't believe I paid what I did... I've had so much anxiety over this situation that I stupidly made, I want nothing more than my money back. They know exactly what they're doing. An awful company that SCAMS you for your money.

Tickets-center came up first in a Google search for tickets to Pink Martini. I thought I was dealing with the venue, not a reseller. My mistake cost me $675 for 4 tickets that should have been about $240. No refunds. I am pursuing TV stations, attorneys general, CFPB, PayPal dispute, BBB, and anything else I can think of to let buyers be aware that this company is a big ripoff.

Bought tickets and parking at 3x the price. They are first listed on google search, be careful. NO refund and overpriced tickets. Should contact local news to let others know about this.

I bought tickets thinking I was on the Orpheum website as I googled my show's name and "Orpheum." Not realizing I wasn't on the Orpheum website, I purchased tickets to the show I wanted. Only after the purchase did I realize I had paid about twice as much as I needed to! Buyer beware and know you are getting jacked up prices!

My husband ordered tickets from the first site that came up in a search for a specific artist which was TicketsCenter.com He paid almost double the price of ordering them directly from the venue - the price he paid was even more than the VIP packages on the venue site. Never again will we order from this site!

My wife bought four concert tickets from this scam posing as a legitimate ticket source. She paid $423 for four tickets that are selling on TicketMaster for $231. That's an 83% mark-up over the TicketMaster prices. That kind of upcharge should be illegal! And you're paying them to buy tickets from TicketMaster which you can do yourself! My wife thought she was buying tickets from the venue but was scammed due to their placement in the search engine. Once they have your money, they will not give you a refund, even though we tried to cancel 60 days in advance. We filed a dispute with our credit card company to try to recoup our money.

TERRIBLE EXPERIENCE AND TERRIBLE CUSTOMER SERVICE!

BEWARE!THIS IS A SECOND HAND/RESALE SITE, AND THEIR PRICES ARE ASTRONICAL ON EVENTS THAT ARE NOT EVEN SOLD OUT. I GOT DOOPED, BADLY, I PAID 4 TIMES THE PRICE OF THE TICKET BECAUSE I THOUGHT IT WAS THE ORIGINAL TICKET SITE, AND WANTED TO HURRY AND GET THE TICKETS. LESSON LEARNED, BUYER BEWARE!

I, along with many others, got duped by them being the TOP sponsored site for selling tickets. At DOUBLE the price! Lesson learned the hard way unless my bank will take the money back from them. Calling them now.

This is a scam website. Do not use. The website mirrors the retailer actual site in order to mislead into thinking you have reached the retailer. The website then charges exorbitant amounts for the tickets. When I called they refused to refund even though the site says they will.

They pay to get listed at the top of search results so you think resellers are the only option when it's not the case and there's no way to get your money back when you realize you've been had. Completely misleading and made me pay more than 2nd what I had to for event tickets.

They charge enormous prices for tickets that are not that expensive. It doesn't help that Google supports them by allowing them to pay for advertising so they show up at the top of a search. They charged over $600 CND for tickets worth $180 CND. Do not use this site to purchase tickets.

We purchased $1,500 in tickets and are told the sellers have not received the tickets from the supplier/venue? This should be illegal!

They are an online scalper that uses websites that look just lie the venue's website. They then charge 3 times the normal ticket price and add a service charge of $87 on a $50 ticket.

I googled the theater and was sent to a site that looked just like the real theater's box office site. The tickets were pricey but it was for 3 separate acts all great singers and I thought it was the going rate. At no time in the process did they warn me that they were a 3rd party seller. The printed tickets looked just like those that come from the theater.

Purchased concert tickets from this company believing they were the actual venue, took us to the seat map and purchased what we thought was from the venue website. Ended up paying more than double the cost of actual tickets. We were not advised the tickets were in US dollars, delivery was more than the tickets, this was a 3rd party company, and did not realize until we saw our cc charge. Called them and asked for a refund and they basically told us we were out of luck. Check out the BBB on this site. They are legit scammers.

I am still disputing a purchase made by my 8 year old daughter for tickets that I never received. Never call center representative refuse to transfer me to supervisor stating there is nobody that takes phone calls. This is a horrible situation to be in and they make no effort to help. I would give a zero star if I could.