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Indiana
2 reviews
0 helpful votes
Follow Josh C.
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I bought 2 tickets because Google showed them first (sponsored links show first). I didn't get an electronic ticket, only a PDF of a ticket master ticket (which can be resold obviously). I could not cancel, customer service told me to try to resell. I was accidentally sent a link to 4 other tickets including mine in the same pdf. I still wasn't able to cancel after explaining my concern and distrust I'm the system. My tickets would not scan at the event but I was let in. Long behold another group had the same tickets. What a waste of money, time and an embarrassment. I will never buy tickets from tickets center again.

Date of experience: May 6, 2023
Texas
1 review
0 helpful votes
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Watch Out!
January 17, 2019

I got redirected to their site when I thought I was buying tickets form the venue box office. I thought the price was a little high but went through with the purchase. Minutes later I discovered I had been ripped off. Paid $90 for $40 tickets. Plus their exorbitant service charges. What a scam! I immediately attempted to cancel my order. They won't do it.

Date of experience: January 17, 2019
Washington
1 review
0 helpful votes
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Huckster website
January 24, 2024

Pretends to be the actual venue, then pressures claiming that tickets are in short supply, then sells you a ticket for several times the price you would have paid at the venue. They fooled me. Beware these hucksters.

Date of experience: January 24, 2024
New York
1 review
2 helpful votes
Follow M D.
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Horrible company
June 12, 2020

I really think this company is some kid with a computer. You cannot get anyone, they won't refund your money on a cancelled concert where Ticketmaster refunded their customers, you get a credit code and the code they give you doesn't work. Stay away. Scam alert!

Date of experience: June 12, 2020
California
1 review
0 helpful votes
Follow Bunny H.
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Purchased Stagecoach tickets from them. The event is tomorrow and still have not received my tickets. They just keep telling me we guarantee they will be there now by 12:00 the day of the event. Are you kidding me. What about my shuttle passes I paid for they don't offer to pay for those. What if they don't show! Horrible service do not use them.

Date of experience: April 27, 2023
California
1 review
1 helpful vote
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Predatory salesportal
November 1, 2022

I messed up and bought some tickets to a concert from this website. It was the first option on Google, and I was not familiar with the portal, so I was not aware it was a predatory reselling portal and tickets still were available from the official seller at 25$ a piece, but TicketsCenter is the top alternative on google, so I missed this.

I ended up buying 2 tickets from TicketsCenter, with taxes and fees included, this ended up being more than 100$ per ticket.

No take-backs, no refunds. A definite bummer, make sure to check twice, and don't use this "service" unless you have to.

Date of experience: November 1, 2022
Pennsylvania
1 review
3 helpful votes
Follow david t.
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This years Hall of Fame game was cancelled and rescheduled for next year (of course. There is one every year). That's how Tickets-Center gets away with not refunding your money. Cause it was rescheduled. Never, never, never purchase tickets from this company. There is no way to even talk to a representative on the phone. Its a scam. Stay away.

Date of experience: June 25, 2020
Canada
1 review
0 helpful votes
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Doubles the ticket price for terrible service
July 29, 2023

Ordered tickets from Tickets-Centre.com and it was a nightmare to get them... The ticket-centre is a reseller of a reseller, so I had to go to ticketmaster to get the tickets, but ticketmaster did not recognize the purchase, so I had to call tickets-centre for instructions. The original tickets were US$199, but Tickets-Centre charged a US$112 Service fee and a $57 delivery charge. The total with taxes came to $517. The service on the phone was OK from someone in the Philippines who said the headquarters was in a Chicago. Frustratingly, the entire affair took me over 2 hours. And the Google search shows this sponsored link with a rating of 4.4 - 1,059 reviews, but there is no way to add a review there! In short, this is a rip-off site.

Date of experience: July 29, 2023
Colorado
1 review
1 helpful vote
Follow billy d.
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An error was make and they took over 300.00 dollars from me. While looking at there site my granddaughter pressing buttons and bought tickets. I immediately connect them live chat only way and they refused to cancel order. What kind of company would do this, well this company will. So ask your self what more are they willing to do to keep your money. By the way I also contact American express and they refuse to remove the charge. Looks like if you give them money they will keep it and give you nothing more cause they don't have to to keep your money.

Date of experience: August 23, 2018
California
1 review
1 helpful vote
Follow Milton L.
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Purchased tickets and had questions, call the number on the email, was transferred and put on hold, then disconnected! I tried the live chat, type in order number, name, email address, billing zip code, kept getting no match, you can never reach a live person. The price i paid for the tickets was substantially over the the regular retail price! Rip off! I would not use this company again.

Date of experience: November 17, 2022
Arizona
1 review
0 helpful votes
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Bought tickets for the rodeo. They didn't state they were reselling them so I assumed this was the standard price. When I go the tickets I realized they overcharged me by 5 x and they were the worst seats in the stadium not what I selected on their seating chart! Don't buy here!

Date of experience: July 5, 2023
Canada
1 review
0 helpful votes
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Scam site - Scalpers, do not use
February 25, 2023

They charge enormous prices for tickets that are not that expensive. It doesn't help that Google supports them by allowing them to pay for advertising so they show up at the top of a search. They charged over $600 CND for tickets worth $180 CND. Do not use this site to purchase tickets.

Date of experience: February 25, 2023
New York
1 review
0 helpful votes
Follow Lisa D.
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I bought tickets for my husband to see Elton John's last tour@ Nassau Coliseum. We drove 45 minutes and paid $40 to park. When We reached the ticket line, we were told the tickets were invalid. When we got to the customer service line, the staff informed me that I had purchased the tickets, and then the ticketing agent refunded the money back to themself and resold the tickets. Someone named Margaret was sitting in my seat. I missed out on everything and will now never get those memories back. Now I have to fight to get my money back. When I called Ticket Center, the woman I spoke to was supposed to email me a Denial of Access form to complete to start the investigation. That did not happen last night, and then they were closed. I will retry today. Buyer beware! Things like this happen.

Date of experience: March 7, 2022
California
1 review
1 helpful vote
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Ticket-Center beware
February 18, 2023

Ticket-Center charged $8900 for four tickets in the first 10 rows on the floor center stage for the Eagles Concert in Lincoln, CA. When we got to the concert the usher took us to the back row of level 3 mezzanine. Complete rip off. No one will talk to me there. Be aware of this horrible company.

Date of experience: February 18, 2023
Idaho
1 review
5 helpful votes
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Price Gauging
September 21, 2023

This site is misleading and unethical. I pre-purchased tickets when tickets were released and received tickets in the last row of the arena. So the worst seats in the arena. I paid over $244 a ticket, yet I that section on their site shows tickets are $89 each. When purchasing them, they provided get best available seats, which is not the case. They provide the most expensive resale ticket they have. Very disappointing.

Date of experience: September 21, 2023
Kansas
2 reviews
0 helpful votes
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BEWARE: Ticket-Center is a Scam!
August 16, 2023

Beware that Ticket-Center is a scalper, not a legit ticket seller. I recently bought 4 tickets to a concert for a total of $926.95 including fees. I was mislead that it was the primary source of the tickets. When I got my tickets, the face value of each was $49. Outrageous but apparently there is no legal recourse. Warning, make sure you buy tickets from a legitimate source. Do not just find a seller on search engine. I would have spent a small fraction if I have done more investigation and bought from the venue.

Date of experience: August 16, 2023
New Jersey
1 review
0 helpful votes
Follow Karen J.
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My husband thought he was buying tickets directly from NY City Center for our daughter and grand daughter to see the Flamingo show. Unfortunately, he brought it from these charlatans. My girls were told the e-tickets they held were already checked in. Imagine my daughter's embarrassment. My grand daughter's disappointment. Whoever these $#!&* are, they should be locked up.

Date of experience: April 27, 2022
Rhode Island
1 review
0 helpful votes
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Do not use this service!
March 24, 2023

This site has a similar layout to Ticketmaster and will charge you two-three times the amount of the ticket through Ticketmaster. I paid $75 for a $25 ticket. Do not use this service, unless you like to throw money away.

Date of experience: March 24, 2023
Michigan
1 review
2 helpful votes
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Rip off
November 6, 2019

I was just looking at tickets. Considering buying. Next thing I know, I'm getting e mail that I have tickets. Contacted them right away and they said nothing they could do. And their tickets were more than double the price of the venue. Never again

Date of experience: November 6, 2019
Massachusetts
1 review
0 helpful votes
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Dishonest
April 7, 2019

I when to buy Tickets for A show at The Royal in Boston. I was not aware that those guy were re-selling tickets as nothing was telling me on the website. I though I was doing business with the primary agency selling tickets at the normal seat price. It is just after I received my ticket (24 hours later) that I saw that they took a $60 fee!

Date of experience: April 7, 2019

Overview

TicketsCenter has a rating of 1.7 stars from 1,589 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TicketsCenter most frequently mention customer service, credit card and face value. TicketsCenter ranks 347th among Tickets sites.

service
725
value
745
shipping
541
returns
625
quality
617