thredUPReviews 6,178

I loved shopping with the ThredUp app and decided to try selling some things. I spent $9.99 on the clean-out bag and stuffed it full. It contained mostly new or like-new items, some of which included two pairs of brand new Hollister jeans ($50 a pair), Old Navy jeans with tags still attached, and several Ann Taylor Loft sweaters.
It took them two months to process my bag, and when they did I was notified that I'd get a whopping $4 for all of that stuff. With the price of the clean-out bag deducted, I got NOTHING.
Receiving no money for my items is okay if I donate them locally or give them to someone who needs them, but that was not the goal here. I wanted to tell them. Instead, I got mere cents for them only to have them later sold for a much higher process. The only donating I did was to their filthy, greedy pockets.
I never had any issues buying from them, but I REFUSE to support a business with no ethics and who screws people out of their money. The app has been deleted from my phone.
ThredUp disgusts me.

I have been shopping at ThredUp.com since 2014 and I am very pleased with my shopping experience. I totally get and support their business concept. I love the organization of their merchandise on their website, the clear and clean display of items and the detailed information on each item. So overall, I'd say great merchandise, great prices, prompt delivery, but most of all fantastic Customer Service! The only thing I'd like to see with more consistency is Waist measurements on pants and skirts.

I never write bad reviews, but I had to with this one and will do so anywhere I can find. I spent the time to go through their list of approved and accepted brands, sorted my clothes diligently and only sent in items in good condition no more than two years old with brand names like True Religion, Sorel, Miss Me, Joes, Theory, etc with about 50+ items of good quality clothing. I sent in my bag on the April 16th, they just now today processed it and the results they sent me... I literally started laughing. They took 5 items of the lowest quality brands I sent it in, Rock of Republic, Cupshe, and Maurices and only offered me $6.00, are you for real!? I could sell more items and get a better return at the local consignment store. More importantly I regret wasting my time and should have donated the items to help people in need for a tax right off. I will never use this company again and will tell all of my friends not to waste their time because thredUP is not respectful of it. ThredUP if your listening, all your posts are negative. Its time to change or get out. Hope this post helps the consumer thinking of using your services and decides to pass.

First you'll need to sort out all of the EXCELLENT CONDITION items and send it off to them and then they'll accept the majority of the items and if you wanted the unselected items back then they'll charge a fee on top of that there is a shipping and handling fee. What else? Oh, then they'll practically tease you by emailing you every now and then how much THEY'RE MAKING OFF YOUR ITEMS! Ha. This is not a recommended site to sell your clothes people! You'll get better deals at Plato closet and we all know THEY RIP US OFF BADLY but better then THREDUP! So disappointed, I should of just took the time and sold on poshmark. Atleast over the years I've made couple of thousands on there poshmark. Enough said, if you're looking to make money, look elsewhere or just actually donate it to goodwill and know you did a good deed.

I mailed in a huge bag of gently worn kids clothing, all name brand. It took 21 days for the bag to even arrive at the facility and then I get an email that they are behind and my bag will not be processed for 6 weeks. Completely ridiculous. Then out of all the items I sent only 3 items were accepted for a credit of $1.70. Thank goodness I paid the fee for them to send my "unwanted" clothes back to me. I can certainly do more with them than they can. You can make more than that selling at a yard sale. I will never use ThredUP again. Complete rip off

DO NOT SEND THEM YOUR CLOTHES- I sent in a bag full of rarely used or new (with tags) clothing, including a pair of heels that I would not be able to wear during my pregnancy. I sent in more than 20 of my rarely used pre-pregnancy clothing (multiple pairs of denim, new skirts, new dresses, etc.) with the expectation that I would use the subsequent payout to purchase maternity clothing from thredUP. Instead, I was offered a measly $4.97... and according to their posting, they're selling my items for a total of $72. It took over a week before anyone responded to me or my request to have my clothing returned to me, and once they did respond, it was essentially to tell me that "We provide our sellers with all the information they would need on our clean-out bag page and FAQs," so tough luck. I'm writing this review, because I really wish I had known that this is how thredUP takes advantage of sellers. Please beware - DO NOT send in your clothing unless you don't want anything for it.

I've been selling with Thredup since the beginning. They apparently roped us beginners in with fair business practices then pulled a switch to rip off/scam city. They charge nearly $10 per bag, and now they don't even accept all of your "accepted items" on upfront payout. They choose whether to payout or put on consignment. The catch is consignment items post for a short time whereby they then inform you it has expired and with you claim your item or they keep it and donate it OR SELL IT ANYWAY W/OUT ANYTHING GOING TO YOU at a later date. So you figure I'll just get my stuff back. But you are charged a ridiculous return fee after having been charged the original bag fee. Listen to those of us who are trying to warn against this company. It is a rip off. It didn't start that way but it is blatantly so now. That CEO is a fat rat taking advantage of the little guy for sure.

When I first sent a bag of items in, it wasn't too bad. I wasn't looking to make a ton of money on my stuff just enough to buy some new clothes, then they started deducting the $9.99 for the bag and shipping and the payout dropped. I sent a bag STUFFED with nice new clothes and after the shipping and the low ball payout I got a grand total of 0.65! I complained to their "customer service" and was told I would get a refund on the shipping cost to make it right, that was 4 months ago and still waiting. I also sent a bag of brand new boots (7 pair) and the bag was switched to donation, I never opted for that and once again was told by customer service that they would switch it back to consign, waited 3 months for that and got a measly $1.65. I am done with them, complete rip off!