First you'll need to sort out all of the EXCELLENT CONDITION items and send it off to them and then they'll accept the majority of the items and if you wanted the unselected items back then they'll charge a fee on top of that there is a shipping and handling fee. What else? Oh, then they'll practically tease you by emailing you every now and then how much THEY'RE MAKING OFF YOUR ITEMS! Ha. This is not a recommended site to sell your clothes people! You'll get better deals at Plato closet and we all know THEY RIP US OFF BADLY but better then THREDUP! So disappointed, I should of just took the time and sold on poshmark. Atleast over the years I've made couple of thousands on there poshmark. Enough said, if you're looking to make money, look elsewhere or just actually donate it to goodwill and know you did a good deed.