thredUPReviews 6,178

First of all, before I sent my clothes in, I searched everywhere on their site for info regarding payout amounts. I couldn't find anything, but felt like it couldn't be terrible since I'd heard so much about it. I was wrong. I sent in 24 items, all were brand new with the tags still attached. Retail value was over $600. Everything sold on their site fairly quickly, but my payout was only $11 and it took forever to be able to have access to that. They left it in a pending status FOREVER. I had one jacket that was $60, they listed it for $9 and I only got a 5% commission... 45 cents. I should have just donated it all locally. I feel completely cheated and ripped off.

I should have done some research regarding this site. Most of the items I sent in were worn once. They are in perfect shape. One item from Ann Taylor with the tag still on. They didn't accept any of those like new item. Horrible experience. I thought they would donate unaccepted items, but in the email they sent me they said "Remember, 100% of your unaccepted items are repurposed through our textile recycling partners." What does this even mean? I doubt that they are making money via clothes that they did not accept. I should've just gone to a local thrift shop.

Consistent with other reviews it's a complete waste of time. You pretty much end up losing your payout up front due to the shipping charges and the additional charge if you want your items back. It took them forever to process and honestly wasn't worth my time. Could have sold it for more on ebay. It isn't convenient since they take forever and provide you little updates. Take the time and sell it on ebay and know that you will get way more than here.

I sent in almost 120 on trend New York designer outfits from trendy to more traditional, in near perfect condition. They accepted almost nothing, The amount they gave me for what they accepted didn't even cover the cost of sending in the bag that they charged me for. What they accept they take 80% of, yes... they take 80%! On top of that I'm trying to clean out my closet and the only thing they give you is a credit in their store. Why would I want to buy more clothes? I wish I had chosen my own charity to donate the clothes to because I have no confidence at all if they even tell the truth.

I ordered two dresses, one shirt and a pair of pants and only one was the right sizes and that was the pants size 22. The other three should have been 5x, 5x, 4x but I received xs, xs, 3x so I reported the problem so I'm sending the three items back but I will have to pay to send the other three items back. But I'm going to have to pay for the Seller's $#*! UP. But on the order sheet has the sizes that I ordered a size 5x, 5x, 4x. So if you use thredup try to get entouch with the Seller's so you don't have to pay for the Seller's $#*! UP...

My first (and last) clean out with thredUp ever! Sent around 15 pieces of clothes, mostly Zara and all clothes never worn. They accepted 3 items, other recycled and got $3.95! Only a Zara skirt I payed $120 and it's never worn because of pregnancy (reason I sold my clothes is to buy new pregnancy stuff).
Anyway, don't do it, I am crying now for my clothes. I wish I gave them to charity. Also I am never ever buying anything on threadUP again!

I started shopping with Thredup over a year ago and have had so many bad experiences that I'm done. On 5 separate occasions now, I've ordered things that were described "like new" with no damage, but then they show up with very obvious stains, or large holes in them where the seam has come apart, or the matching belt that's supposed to come with the item (and was pictured with it on the site) is missing. Each time, I contacted customer service and nothing was resolved. They are very rude and not helpful in the slightest.

I also sent a bag of clothes to them, and like many other people have mentioned, they only paid a tiny fraction of what they ended up selling my clothes for. I sent in high-end items, many of which still had tags on, and the bag was packed completely full. They sent me about $18. I could have easily made over $100 by going to the local consignment shop. Seriously, don't waste your time or your money. They're a total joke.

I ordered my clean out kit and I paid extra for them to send back my items that didnt make the cut. (Which they did send a few things back, though I'm unclear what was wrong with them?) Anyhow, I was pretty excited, thinking I would at least make some decent $$ for my clothing and shoes! WRONG! (I sent in all name brand, trendy, boutique quality clothing & shoes, some of which were brand new or barely worn. No walmart or Pennys stuff!)
Let's just say I was pissed when I only recieved a credit for around $37!(one pair of handmade, name brand sandals were sold for over $100 on the site not sure how much$ I was given for them?)
I will never again, sell anything to them... I'd make more at a yard sale!
I did purchase a sweet pair of Frye boots and was given my 40% 1st time order discount. That was my only posetive with Thred Up.
Not pleased at all.
I GIVE THEM LESS THAN 1 STAR