First of all, before I sent my clothes in, I searched everywhere on their site for info regarding payout amounts. I couldn't find anything, but felt like it couldn't be terrible since I'd heard so much about it. I was wrong. I sent in 24 items, all were brand new with the tags still attached. Retail value was over $600. Everything sold on their site fairly quickly, but my payout was only $11 and it took forever to be able to have access to that. They left it in a pending status FOREVER. I had one jacket that was $60, they listed it for $9 and I only got a 5% commission... 45 cents. I should have just donated it all locally. I feel completely cheated and ripped off.