I should have done some research regarding this site. Most of the items I sent in were worn once. They are in perfect shape. One item from Ann Taylor with the tag still on. They didn't accept any of those like new item. Horrible experience. I thought they would donate unaccepted items, but in the email they sent me they said "Remember, 100% of your unaccepted items are repurposed through our textile recycling partners." What does this even mean? I doubt that they are making money via clothes that they did not accept. I should've just gone to a local thrift shop.