thredUPReviews 6,178

I take a look at the site here and there and usually find some great items. It's disappointing when someone else has the item reserved, but there is such a huge selection of items there is likely something else to take it's place.

I didn't even have a chance to send to sell my clothing. I was very interested in selling and buying. However, I ordered two clean up kits that never arrived. I contacted customer support many times. After they got in touch with me, which was many days later, they provided me with no help. I was informed that both of my orders were lost in transit even though they were weeks apart.
I eventually said that I wanted to cancel my account. To which they replied, Once the package leaves we have no control over what happens.
Are you kidding me? You are a business? The email told me to contact UPS. Um no, you should be doing it not me finding out where my order is.
I have talked to many other people who have said it is not worth it anyway. Glad I stopped interaction with them.
The worst customer service I've ever had.

Thred Up makes it so easy to send them your gently used clothing for cash back. They send you a big bag with a prepaid shipping label already on it. The review process can a few weeks but then they tell you how much they'll give you for the clothes. You can get the money in the form of a credit to shop with them or to your PayPal account. My only wish is that they would just send a check. They will donate any clothes they won't accept or return them to you. Shopping is great with them too. Anything I have bought has been top quality and shipped fast. I'm very happy with Thred Up.

I absolutely loved Twice and was so happy with them both as both a buyer and as a seller. I really, REALLY wanted to like Thred Up, but sadly they just do not compare. Thred Up's items are grossly overpriced for used clothing. Banana Republic cardigans that are gently used are listed for $19.99 when I can buy them brand new at the outlet store for the same price. I will only buy from ThredUp if they have deals and even their specials are not as good as Twice's who would offer 30% off deals frequently. Items take forever to ship! Many times the items I have purchased required special laundering details that were not included in the description. I mailed some items to sell that were high end designer and some new with tags. It took months to receive any payout--because apparently they list and sell the items first before they even pay you. Because I made the mistake of indicating that I do not want my items back if rejected, they only paid me $23 for my items. Which buys very little in the store. Items are overpriced, service is slow... even the inventory is not as good as Twice. After I use my meager payout, I will give up on online thrift shopping until a better company comes around.

Now for buying maybe its okay but to get rid of your clothes to sell them on consignment is not worth it. Last time I checked with consignment shops you have so many days to sell your items after that they give them back. The consignment shop usually take a profit fom whats sold then gives you a portion. I decided to do this to get some money and apparently I only get a upfront payment. Thats BS. I could have gone to a real consignment shop and actually got money. They are a scam I tell you. A scam.