thredUPReviews 6,178

I don't understand why people are giving negative reviews for this company. It tells you everything you need to know. I wanted to clean out my closet so I ordered 2 clean out kits. I filled both bags almost to the blowing up the bags. My bags had name brand clothes, name brand pocket books. I didn't pick this company to make money I picked it because they send you the kits w/return postage paid so all you do is fill them up. Yes I make did a little but it was better than taking them to a business I want mention the name. I purchased a name brand purse Bueno w/tags with some of my money and I still have a credit. Bottom line they paid for everything and I knew I could make something but that was not why I did it. Love Threadup

I've been reading all these negative reviews and I really don't see why people are so upset about the price ThredUp pays for buying clothing. They are vey upfront about their rates! It's on the website, people! I've sent in three bags so far (of clothing I would have been donating anyway) and so have been very happy to get some money for them.

And in terms of buying - I've gotten about 7 things from them so far and have been totally satisfied with their clothing. I think this is a great service: I appreciate being able to recycle clothing and keep it out of a landfill, make a little money, and get some new (to me) pieces for my wardrobe.

They used to pay you for your items, but as of late it all changed! They now take your items on consignment and when your items sell, they do not credit money in your account. I recently sold an item on consignment, it showed Sold, I received a notification, but it does not show that I have any credits. When I tried to buy something, it does not apply any credits, although I know they just sold this item and I am supposed to have 50% of the proceeds according to what it stated when the item was listed for sale on their site, but now it shows SOLD but no money in my account. I contacted them several days ago and they said once it shipped I would see the credit. Lo and behold, I received an email telling me it sold, which I understand that it had shipped, and still no money! Do not send them any nice expensive items because once the company has grown they no longer issue payouts to people that send them items!

I sent a bag full of brand new clothes, either never worn with no tags or with tags. The bag must have had about 400$ worth of clothing and i got a measly 10$ for everything in there. They were saying some of my brand new items ( i bought two right before sending them out and it didn't fit) had stains? They accepted 11 items and are shipping everything else back. They kept the more expensive stuff and if i would have known this i would have sold my clothes on poshmark and got a bigger profit. I'm annoyed beyond reason so don't do it to yourself. They suck.

I have sold tons of clothing (womens, maternity & kids) to thredUp and have been very happy with the results. It's all stuff I would've been getting rid of anyway, so to get a few bucks for it is great. I wish the turnaround time for processing my clothing was faster though.

As for purchasing, thredUp is AWESOME for kids clothing. For the same price you'd pay at Target, you can get high quality, name-brand items that look brand new. I've also been pretty happy with the items I've purchased for myself (mostly shirts), but it's hit or miss with the cut and sizing. But with free returns (if you choose to receive a store credit), it's ok to risk it and order the item even if you're not sure it will work.

Overall, I recommend thredUp and have been pleased with the company, service and items purchased.

They kept bombarding me with emails especially one woman from thred up who was sarcastic and rude when you questioned where your money had gone. I would receive emails that my clothes were sold and such and such amount but never see the money because they are the most disorganized lot out there. Dont send your clothes in - give them away is better because these people are going to give you a hard time for your money. I got sick of dealing with them and told them they could keep the rest of the money. Most disorganized and rude people run it. I told my neighbor to order a kit and then i had to tell her DONT because they would drive her nuts.

THREDUP placed an extremely low value on the designer items I sent in for evaluation and resale. Each item they wanted to keep and resell was evaluated at less than $2 as a payout to me! Immediately upon receiving their email informing me of their proposed payout to me, I began contacting them and clearly communicating that I did not wish to use their service and withdrawing permission for any of my property to be either kept or sold by them. They kept and sold many pieces of my property anyway! Told me once I sent in my property, I no longer had dominion over what happened to it and that I wasn't allowed to request that it be returned to me! Are you kidding me! THREDUP assumed ownership of my property and denied me the rights for full dominion over my property. THREDUP profited off of property they virtually stole from me. I asked THREDUP to reimburse me for the items they illegally sold. To date, I have received no compensation for these items sold, I continue to receive automatically generated emails from their site informing me of the sale of my property and I have received a small fraction of my property returned to me. I have submitted complaints to the BBB and the San Francisco Consumer Protection Agency. Beware consumer! Beware, beware, beware.