thredUPReviews 6,178

I wish I had read these reviews before I sent in a bag. There were only 6 items in the bag, all brand new except for one item that was worn once. New value was probably about $160 for all of it, and I expected about $25 to $30. I received $3.97. And they claimed the best dress in the bag, $65 new, was stained so they couldn't accept it. They sent me a picture of the supposedly stained dress, but there were no stains that I could see. Not only am I going to warn every one I know to stay away, but I will report them to the BBB.

ThredUp has a history behind the scenes of hiring people of color to work within their warehouse to practice illegal labor laws. They hire individuals paying them minimum wage with a promise of more compensation after 90 days, and then fire them. They are overworked to the extreme processing the bags of items customers have sent in under hazardous conditions. Many former employees who have spoken out about these circumstances, have been terminated. They have a history of doing these unlawful things, and have unfortunately gotten away with it. If there's anyone out there or any former warehouse employee of ThredUp that experienced this circumstance, please speak out. They cannot keep getting away with making employee's (particularly of color) jobs miserable of their unlawful employment practices.

Do not deal with them. Takes forever for them to process your bags, then they accepted less than 50% of my things. One item I know was extremely marketable was not accepted.

Don't be dumb, like me, and assume they will accept all your impeccable, current style items. Instead, they will rip you off, giving you money for a small percentage.

Don't bother with these losers.

I wish I could give a zero star review. My bag was not returned and they claimed I didn't opt for "returns assurance" which is completely untrue. Not cool.
Worst of all, you can't "cash out" unless they have "paid" you over $20 for what you sent. So I have $9.83 credit with them that I will not use because I am not sending anything more in and I am not buying anything from them. Can you say scam? Might be worth a call to the Attorney General in Cali.

I took great pains to ensure everything that didn't actually have tags on it was laundered and fresh. Sent a load of stuff off, all in very good condition, nothing stained/torn/shabby at all. Some things had never been worn. They accepted 10 items which they valued at $17.55... less than $2 per item! It was not worth the time and effort taken to fill the bag and take it to be shipped. I will NEVER send anything again. Wasn't interested in buying anything anyway.

I saw ads for ThredUP all over the web and I was a little reluctant to try it at first, but am glad I did. You have to browse a bunch if you don't know exactly what you want, but the website and app are easy to use and the experience is worthwhile.

I participated in Thred Up because the promotion came through Macy's. Of all the items I sent only two have been sold. It was my understanding that I would get a gift card from Macy's for the amount I was supposed to received. I HAVE NOT RECEIVED ANYTHING. I contacted Thred Up regarding this and they did nothing. All the items I sent were in pristine condition, even a Paloma Picasso handbag that I only used once. I am very disappointed and believe this is a very big scam and only Thred Up is the winner.

I sent a bunch of sweaters and jackets in the brands they accept. These items were in pristine condition so I did not pay the $13 up front to have my rejected items returned. Their communications are terrible. I finally found out two months later that they rejected all but 5 items even though most items were duplicates of what they accepted. They offered me a pay out of $19.26, which I was unable to get because the minimum for a pay out was $20. I complained and let them know how I felt. Today I decided to use the pay out to buy something so I could at least get my $19.26. My entire account has been wiped clean. The history has disappeared so it shows that I never sent anything in or have any money available. I feel totally ripped off.

In addition to paying very little money for what they did accept of mine from the 2 bags I sent - I was shocked at how little they paid - they sent back 2 dresses they didn't accept without their belts! How difficult is it to keep stuff together? Both dresses are useless without their belts. Just to make sure they were really sloppy they sent back a pair of shoes but didn't sent the box back. Very sloppy work. Never will send anything again.

I am in love with the idea of Thredup! Taking previously loved items and finding them new homes is such an earth friendly idea - less clothes in the landfills. It makes me feel like I'm getting a treat out of helping go green :) that being said, I have just received my second order. It took less than 48 hours to ship and once it arrived 18 out of 18 items fit and only one piece had a slight fraying but that's to be expected since it did have it in the item description. The descriptions and sizing are very accurate in my experience. Thredup has gone above and beyond my expectations thus far and I look forward to my next order!

This is my second order from thredUP. The first time I ordered 5 items; this time 3. All were just perfect! Meaning that they were exactly as pictured, the price was unbeatable, and the item quality as expected. My only negative would be shipping time, but since it was free I really can't complain.

I'm a photographer working to build a wardrobe of unique, timeless pieces for my clients to wear for glamour, conceptual or boudoir shots. ThredUP is my new go-to source.