The Classy Home has a rating of 2.8 stars from 169 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with The Classy Home most frequently mention customer service, return shipping and worst experience. The Classy Home ranks 33rd among Furniture sites.

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value

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returns

quality

This company responds to reviews on average within 2 days

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How would you rate The Classy Home?

Rating

5 Stars

42%

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1 Star

44%

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customer service (37)

ALICIA X.

California

1 review

0 helpful votes

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Cute chair for my son

April 30, 2023

Nice quality, cute chair for my son, he's 6, it's a perfect fit.

Date of experience: April 30, 2023

michael k. — The Classy Home Rep

over a year old

Hi Alicia, I'm so glad to hear that you're satisfied with your son's chair. Can't wait to serve you again in the future.

Lisa Y.

Nebraska

1 review

0 helpful votes

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Nice

April 6, 2023

Happy with bench I purchased. Came well packaged and in perfect shape!

Date of experience: April 6, 2023

michael k. — The Classy Home Rep

over a year old

Hi Lisa! I'm so happy to hear about your satisfaction. We look forward to serving you again in the future.

Q&A (10)

Question

What made you choose The Classy Home over similar businesses?

Answer: Wanted to give another business, business instead of Amazon. Assy Home Screwed me. Ordering EVERYTHING I BUY FROM AMAZON FOREVER! Later Assy Home

By Afanasij M., over a year old

See more answers (2)

Question

ESPERANZA PATINO ORDERED A DRESSER WITH MIRROR ADVERTISED ON DEC 31 CALLED AND SPOKE WITH A LADY SAID IT DID INCLUDES MIRROR -WAS A GOOD PRICE RECIEVE

Answer: Hi Esperanza, After reviewing the phone conversation, I verified that the mirror was not mentioned as well as the item number provided was just for the dresser. Additionally, the representative sent you a quote for you to review and place the order. As a courtesy, our team agreed to offer the mirror to you for a great deal price. We are sorry for the inconvenience this has caused you. Please let us know if you are interested in purchasing the mirror.

By michael k., over a year old

See another answer (1)

Question

Can you track your order?

Answer: Hi, Marcus thanks for reaching out to us. Yes, you can always check order status online. Once an order ships we provide you with tracking information so you follow teh shipment. If you have any other questions feel free to email us at Support@theclassyhome.com. Thank you!

By michael k., over a year old

See another answer (1)

Question

Do you deliver to Puerto Rico?

See more answers (0)

Question

Hi, can I get a call or email about my order. I'm upset that I have not gotten a response to my previous messages.

See more answers (0)

Question

Where is my order? It has been since June

See more answers (0)

Question

I had put an order thinking it will be here in a week or two but it's not gonna shipped out the next month?

See more answers (0)

Question

Need more details about an item no:210365

See more answers (0)

Question

Does "in-house" placement include assembly, if needed?

Answer: No. It only includes bringing it into the home, up to one flight of stairs-in the room you prefer.

By michael k., over a year old

See more answers (2)

Question

How easy is it to get a hold of customer service at The Classy Home?

Answer: You can't - you have to email - no number - its ridiculous

By L S., over a year old

See more answers (6)

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7 reviews are not recommended

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The Classy Home, name in itself suggests, how much we are eager and anxious to turn your ordinary looking home into classy home. We, at, The Classy Home firmly believes that your home is your most proud possession in this world, so, to make your proud...

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Furniture, Home Decor
Brooklyn, NY, United States
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Company Representative

michael k.

Typically responds within 2 days

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