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Virginia
1 review
0 helpful votes
Follow Sam R.
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Horrible experience! Based on order **************! The website showed 4 containers of Byotrol24 - they were marked available! I ordered, the payment went through, THEN a few days later there was a back order. ONE container was sent with 4 containers of Clorox Bleach. I chatted with a service rep named "ROBERT" who offered a gift card for the inconvenience.

The Byotrol24 and 3 containers of Clorox were set to be delivered tomorrow. Well, I just checked my order status and this ROBERT had cancelled my order which was set to be delivered TOMORROW. So the ONLY container of Byotrol24 has now been cancelled! Why would he do that? Because it is in demand? This is Shady, dishonest, and poor business practice for a company that provides eCommerce options! It sounds like corruption. I have already called another service rep and all he could do is offer a $10 gift card. So an ENTIRE order of Bytrol24 "Disappeared?" Target is the worst company I have EVER dealt with. I am considering contacting an attorney and going to the media (including posting this on a website for potential consumers to see).

So if a product is in demand someone just "marks it" as "out of Stock" THEN when I chat with a service rep "ROBERT" he then cancels the order of the last container of the product I can receive! Fortunately I have a transcript of the interaction with Robert! Thank God I used PayPal or next my credit card would be breached! I have never had such a terrible experience! The date is 2/4/2020 and the service rep I chatted with was ROBERT! What a SCAM!

Date of experience: February 5, 2020
Texas
10 reviews
4 helpful votes
Follow Jmz N.
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Always a perfect place to shop for mdse. Food, clothing. Whatever. Great parking, easy check-out and a guarantee of the products bought.

Date of experience: July 19, 2017
Florida
3 reviews
1 helpful vote
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Seen an employee asking not to pick up heavy boxes because she was prego and they told her its her job!

Date of experience: August 24, 2015
Rhode Island
4 reviews
2 helpful votes
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Great place
February 21, 2017

I love that you can find it all at target. I have never had any problems with online or instore return.

Date of experience: February 21, 2017
Indiana
1 review
1 helpful vote
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Everything in box damaged. Shipping is never adequately protected. Boxes are way too big and flimsy! Never is there any packing.

Date of experience: April 1, 2022
Florida
5 reviews
2 helpful votes
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Better Quality
October 18, 2016

When it comes to quality I love Target. Yes I can find the same item at other locations for less money but you do get what you pay for!

Date of experience: October 17, 2016
Jamaica
11 reviews
37 helpful votes
Follow Morine S.
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Target a great store
August 17, 2015

Target is an American retailing company and it is the second largest discount retailer in the United States behind Walmart. Some of their subsidiaries are: Target Brands, Inc, Target Sourcing Services, Target Global Trade, Inc. among others. Many subsidiaries indeed. So there will be a lot of raves and or reviews about such a company, because of its size and the fact that many Americans and People from around the world will be doing business with this company.

I have not personally done any great shopping at a Target store, in terms of shopping but, what I can say is that I love the layout of the store. I also love the way they arrange their items on the website, many items on one page and easy navigation to the other items on the left that makes it easy to find the products without getting impatient. Great way of finding and shopping at Stores at different locations.

I have friends who do online shopping at Target and as far as I know I have never gotten a bad report or review from them. They usually say they enjoy the free shipping, great items, real value for money and great discounts so I can only base those comments on what my friends say.

In regards to negative comments about target; I do read reports about delay in shipping though but I cant say this is my comment since I have never had them ship anything for me. I have also read negative reports from customers who believed that they have been discriminated against because of their skin color. Customers have also complained about attendants not treating them with respect and giving the kind of customer care they should give. So if there is truth in this I would recommend that Management step up to the plate and deliver. I know that people will always complain even if they are dealing with a perfect business and perfect customer service representatives. People will be people but, never let it be true when the comments are negative.

What I do know via the media though is that Target has been given legitimate status by a recognized organization that vets online Pharmacies and was given legal status. So I think that is a big plus for Target. Go Target, keep doing what you are doing and do it better y as long as you can.

Date of experience: August 17, 2015
Washington
1 review
2 helpful votes
Follow Greg H.
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I ordered an above ground pool on 8/1/2013. Web site said delivery date would be between 8/8-8/13. The delivery date was very important!

They waited a whole week to let me know the order was "delayed" and wouldn't arrive until the 20th-22nd. I immediately called and cancelled the order on the 7th, and then got an email later that day that my order had "shipped". I use quotes because the order did not actually ship, according to UPS, until the 19th.

However, the entire time their customer service insisted the package was en route with UPS and would arrive on the 20th-22nd. My only option would be to refuse the package when it gets here and wait for a refund. It didn't end up arriving until the 26th. Unbelievable. Now I have to wait two weeks for a refund.

Every time I called customer service they just lied about the package shipping and the delivery date. Look at other reviews - this seems par for the course. Claim a delivery date, then keep delaying, deliver it even later, and hold the customer's money for 1 - 2 months. Will absolutely never, ever order from target.com again.

Date of experience: September 4, 2013
Florida
1 review
0 helpful votes
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No more
May 23, 2016

Now that target has embraced the lgbt crowd over their regular customers, never ever am I going to target.

Date of experience: May 23, 2016
Ohio
6 reviews
0 helpful votes
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My Place to Shop
March 11, 2017

I enjoy shopping at Target because they have trendy items. The store is always clean too. They have friendly and very accommodating employees.

Date of experience: March 10, 2017
PS
19 reviews
8 helpful votes
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Better than Walmart
July 14, 2016

Everything is amazing with great prices, but where you get really ripped off is if you buy produce from there (veggies and fruits)

Date of experience: July 13, 2016
District of Columbia
2 reviews
7 helpful votes
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AMAZING!
August 25, 2016

This is a great place to shop for daily needs, you can go shopping for clothing, toys, electronics, food, for school, and more!

Date of experience: August 24, 2016
New Jersey
4 reviews
4 helpful votes
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Great collection of cloth
November 29, 2015

Target is a great collector of clothes.
I bought a tank top it was nice to look at. There service is really appraisal.

Date of experience: November 29, 2015
Texas
2 reviews
2 helpful votes
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Love me some Target
March 30, 2017

Target on line is the easiest. I do all my Christmas/Birthday shopping on line with them. Quick arrival and always in good condition.

Date of experience: March 30, 2017
Arizona
2 reviews
104 helpful votes
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One of the largest on-line retailer store. Huge array of products like furniture and other like stuff that you can order with ease.

Date of experience: July 27, 2015
Florida
1 review
0 helpful votes
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Don't use the website!
February 17, 2021

Don't use the website. The experience isn't good. Then the customer service is all bots or dodge questions like it's some shady business.

Date of experience: February 17, 2021
Oregon
2 reviews
2 helpful votes
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Awesome
August 31, 2015

I ordered some sheets and they were out of stock within 2 days saying they were on their way it was so quick

Date of experience: August 30, 2015
Texas
6 reviews
18 helpful votes
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Great to use
June 11, 2017

Love the site, shows if store has items in stock and how many. Ordering on here is simple and they take returns at the store. Very highly recommended

Date of experience: June 10, 2017
Colorado
1 review
2 helpful votes
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Gift cards
June 18, 2023

I bought a gift card for $100.00, when my daughter in law wanted to used it didn't have any cent. I advise you not to buy gift cards.

Date of experience: June 18, 2023
Philippines
17 reviews
42 helpful votes
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If you do, you wouldn't really be looking at this or any other reviews on Target. Except if you're in Canada, that's a totally different subject!

Date of experience: April 6, 2015

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72