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Indiana
3 reviews
2 helpful votes
Follow Andrea M.
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I ordered a platform style box spring and it's perfect. I was alone so the delivery guy carried it to the bed room for me.

Date of experience: August 2, 2015
Texas
1 review
0 helpful votes
Follow Julixa B.
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I order my daughters Christmas gift on target.com to pick it up at a store because I was out of town and I didn't want my daughter's gift to be stolen Or to be sold out because it is one of the lol surprise hot items on high demand. I went to to the store a few days later to pick it up only to find out that they apparently " had issued a refund " which I still haven't gotten my money back! Now the toy is about $40 more expensive and they will not price match it even tho I had already purchased it! And I'm pretty sure they returned it because now the toy is selling for more money and they are trying to make more profit out of. I am so infuriated and disappointed not to mention that I don't have a present or my money that i payed for this toy for my daughter. All thanks such neglectful and careless company that does not care about they're customers. And they they offer me 15% off like that's such a huge accommodation that doesn't even take care of how much more the toy cost now. All I WAT IS WHAT I PAID FOR INITIALLY!
This is by far the worst experience I have ever had with a retailer! I never thought that a company so big and famous would have such horrible service. This was the first and last time I will ever shop with target.com or at a target store!

I NEED MY MONEY REFUNDED ASAP! OR SEND ME WHAT I PAYED FOR!

I my self am a manager at a high end store at the mall and I provide customer service every day not only to locals but also international customer. Rest assure I will let all my friends and family know about my experience and to avoid shopping with your store.

Date of experience: December 17, 2019
Florida
6 reviews
154 helpful votes
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I did a video review of Target, and I tried on their clothes in the video! I hope you find this review helpful!

Date of experience: March 15, 2018
Florida
1 review
0 helpful votes
Follow Cindy P.
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Simply wanted to purchase a new rug online. Received the wrong rug, and after dealing with multiple people in Maylasia or the Phillipines where they apparently have their call centers, I was told the correct rug would be shipped out express to me right away. I then get an email that my rug will be delivered... 2 weeks from now. Wait, What? Lie #1. Was told that for my trouble I'd be given a gift card for $50... wrong. It was $15.00. That was Lie #2. I decided I didn't want the rug after all because I wasn't going to wait 2 more weeks, but now they can't credit me until I give them the tracking number. Wholla... I provided the tracking number and then they change their tune and say they can't credit me until the rug actually gets back into the suppliers system. What? I don't even HAVE the rug. I cancelled the order, you haven't delivered it, I've provided the tracking number so you can cancel the delivery, and now you won't refund me until it goes back into YOUR warehouse? Lie #3. I am so done with Target. They are liars and can't even put people in the U.S. to work in a call center, they have to send that work to other countries. Way to go Target.

Date of experience: February 28, 2018
Kentucky
7 reviews
23 helpful votes
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Gender
September 19, 2016

Target could have added an xtra bathroom and dressing room for gender neutral issues but NO! They decided to throw everyone together. I HAVE NOT RETURNED TO THEIR STORE! I WILL NOT SHOP THERE!

Date of experience: September 19, 2016
Alabama
1 review
2 helpful votes
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2 Day Shipping
April 19, 2023

Ordered a product off Target.com with a promise of 2 day shipping - didn't happen and no communication..

Date of experience: April 19, 2023
Colorado
1 review
1 helpful vote
Follow Angelico J.
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I ordered something I needed for a trip. I paid to expedite the shipping for it to arrive by Sept 12th. On Sept 12th I got an e-mail that it would be in Sept 13th. I called customer service to make sure it would in fact be in on that date and they assured me it would. Then I got an e-mail saying it would be Sept 14th again they told me yes it has shipped it will be there on the 14th. Mind you this product is only sold on line and not carried in any store. I kept telling them I had to have this for a trip on an airline with my pet and this is the only way to transport him on the airline. Oh yes it will be there. It is now Sept 14th and I called them today since it still has not come in. I finally got to someone that finally said oh no it has not shipped it is in a holding pattern online and you will need to cancel the order so we can give you your money back since nothing is happening with it. Are you kidding me. I have no way to transport this pet easily in the airport now. Had they told me this on the first call 4 days before I could have ordered it from Amazon and had it in two days. They just kept lying to me all week with assurances this was going to be here prior to the trip. They did give me an online discount; however, it does not help me cuz the pet will not fit in their coupon to be transported on the plane. How the heck is a $20 coupon clear up the mess you made for me tell me?

Date of experience: September 14, 2018
Georgia
12 reviews
40 helpful votes
Follow Keary W.
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Nice clothing selection but could be cheaper. Way overrated but they do have better items than Wal-

Date of experience: February 16, 2017
Florida
1 review
1 helpful vote
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Bonnie Jean Civerolo Jones is a Target "Asset Protestion" (lol), but obviously wants to be real cop BAD. Unfortunately, Jones is married to a real COP who works in the same area as the Target store. So when she detains a suspect and has to someone, she is not only calling the police, she is calling personal friends of and co-workers of her husband, Officer Carl Jones. I wonder how many times she calls her husband. The police make the ultimate decision of whether to arrest, so this gives Bonnie Jean Civerolo Jones an unfair advantage and influence with the Bradenton Police Department.

Bonnie Jean Civerolo Jones is rude, arrogant, and treats most other people VERY poorly.

Date of experience: July 7, 2017
Utah
1 review
6 helpful votes
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Was a family store. Now a gender store. Peace. Many of my friends will choose to go elsewhere. We have shopped there for years!

Date of experience: May 23, 2023
Nebraska
4 reviews
10 helpful votes
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OK on some things
September 25, 2017

I have had good luck with some things from Target, and some not so good. They are getting better on keeping there stores clean.

Date of experience: September 23, 2017
Australia
3 reviews
30 helpful votes
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Brilliant service!
September 15, 2016

Great customer service. Products are good. I love buying from Target. The sizing for clothing is spot on. And love the Lisa T line.

Date of experience: September 14, 2016
6 reviews
23 helpful votes
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Excellent Store
March 1, 2016

It is a great store, that always feels clean on the inside, I would recommend to anyone that is tired of Kmart or walmart.

Date of experience: March 1, 2016
Massachusetts
1 review
2 helpful votes
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I ordered towels. Sent me a wrong size. Outside of return window. So I am out of luck due to their incompetence and greed.

Date of experience: June 11, 2020
Virginia
4 reviews
3 helpful votes
Follow Titiana P.
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I have always purchased from target.com and found great deals plus many varieties Only problem I have you can not check out as guest

Date of experience: September 5, 2019
South Dakota
1 review
1 helpful vote
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Self checkouts
September 7, 2022

This is our last visit to Target. It's only self checkout. Although it is a good way to steal an item, I prefer a person to check out my stuff.

Date of experience: September 7, 2022
Texas
3 reviews
13 helpful votes
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Dont care about customers
November 13, 2016

Good luck getting any help inside the store and send your little girls in the restroom with men watching them. No thanks i will shop at walmart

Date of experience: November 13, 2016
Mississippi
1 review
3 helpful votes
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Unsafe shopping
February 17, 2017

I am not going to spend my hard earned dollars with a company that supports pedophiles and freaks over the safety of my family.

Date of experience: February 17, 2017
Indiana
3 reviews
15 helpful votes
Follow Jannelle G.
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Ship to store is great
December 2, 2016

Customer service is always polite and proffessional when i pick up my products from ship to store. I have never had a problem with target on this.

Date of experience: December 2, 2016
Canada
3 reviews
15 helpful votes
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Stupid as $#*!
March 29, 2015

Its like Walmart, more stuff but costs a lot more everyone lacks creativity. Stay in your $#*!hole do what you want i dont care

Date of experience: March 29, 2015

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72