I am an indie author. I have dealt with Amazon for over a year and half. Mostly a good experience. But I am frustrated by the lack of professionalism and double standards Amazon has when reviewing submitted campaign text. I don't mind my add being rejected because of grammar errors etc. I'm not that good in that department sometimes. (Or text that is sexually explicit.)
But when my add is rejected for a few words that implied affection and desire by my two main characters. I thought you have to be kidding! I did my research prior to submitting my new campaign. And checked out what other author's add text said... far worse than mine! However these particular authors were making Amazon alot of money. I'm Not! Double standards! Unprofessional!
I contacted the review team via the support comment box and I was told each campaign text is reviewed on a case by case basis. And my add was declined for its implied sexual content. Hmm so if you make Amazon loads of money you get preferential treatment. And you can say whatever you want. The sexually descriptive text I read when researching on Amazon book site was very racy. My add text far from it.
Has any one else had issues with Amazon Marketing?
I must add Support was very quick to respond to my concerns when I told them I was closing my account and I wanted my credit cards deleted. Otherwise there is no support!