Target

Will not be ordering anything from Target online again! First, I ordered a package containing a vinyl record and the box was in shambles, plus the record was literally split down the middle. Then, I submitted for a replacement and they sent a CD and the system updated the order for that. Called to say I got the wrong item, and even though I submitted photos, they said their system shows a CD and not the original vinyl I purchased --- EVEN THOUGH I HAVE PHOTO PROOF AND SUBMITTED THAT WITH THE REPLACEMENT REQUEST! So then, I get refunded for the price of the CD which is less than the price of the vinyl. Granted, I bought it with a buy 2 get 1 free special but I would never have bought a cd because of the low value so I lost in my savings that I would've gotten with the Vinyl record. Then they had the audacity to ask if I wanted to purchase the vinyl record from them and I said no way, I'm already out my expected savings and it's only going to show up damaged anyways. I will never purchase from Target.com again and I certainly wouldn't recommend anybody purchasing anything fragile as it won't be packaged properly and be sent broken, and avoid the nightmare of trying to explain to the help center because they won't take hard evidence over their system's and warehouse faults.

I almost don't know where to begin on all the troubles I'm having this week alone with Target.com orders. First of all, I placed an order hours before the deadline to have a two-day shipment get here on Wednesday. I needed the cereal for Thursday's breakfasts. I was notified by the shipper that there was a delay - they had told me to expect it on Wednesday, as promised by Target - but it would be delivered on Thursday. On Thursday, I went to the site and saw that the shipper still had not received the items from Target. I called Target.com two days in a row and got totally incompetent "service" reps who just thought saying their sorry would fix it. Last nite, after the rest of the order came and still no two day items, I called Target.com again. This was at 7:30 pm. They said wait until the end of the day; it would come. I told them that it was impossible because the shipper still had not received the items. The "service" rep just kept repeating himself. The two-day order is now two days late and, tho Target claims it will be here today - 4 days for a guaranteed 2 day delivery - UPS only shows it is there; it is NOT on a truck for delivery.

My guaranteed next day delivery re-stock items, which were to be here today, are not out for delivery either. They have "shipped". These are coming from less than 2 miles down the street; they could have walked them here in an hour.

When things come, cans are always dented, sometimes badly. They don't seem to know how to pack anything. These are the nightmare packers you run into in supermarkets where the 16 year old boy puts your bread and eggs at the bottom of the bag. I guess that's where they recruit their shipping department.

My advice is DO NOT COUNT ON TARGET TO DELIVER ANYTHING ON TIME!

I love going to Target to get all the art supplies I need to create different pieces of art. It's a great place to just shop for everyday things

I ordered a Wii game for the family from Christmas. I thought it was for the Wii, I didn't not see the U, and I'd also been unaware there even was a Wii U. So I threw out ALL the packaging and the box, and the shipping labels, and unwrapped it from the cellophane and rewrapped in Santa paper and put it under the tree! Christmas morning when they opened it from the box and put it into the wii, that's when we realized it was not the correct game. I called our LOCAL target, explained what happened, and they advised all we had to do was bring in the game, with the credit card I used to purchase it online with, and they'd allow for an even trade. No hassle, no problems, friendly and helpful. My mistake, and target easily made it right for our family. I didn't realize that Target will except opened online purchases in the store even with no labels or barcodes. All you needed is the card you used to purchase. I love target, always have and this dreadful mistake on my part, was happily taken care of by the people in red! LONG LIVE TARGET! <3

I order from Target regularly and have never had a problem. I use my red card for every purchase and save money!