Target

I have always loved target but I am done. First problem was I had returned and item by mail and didn't receive a refund after it was received. This is system glitch that had happened before. I talked to a very rude customer service rep. I asked them if they understood WMS and what I was talking about. He took it as an insult, cussed and me then my returned was denied a hour later. I am not finished with this issue and plan to take it further.
A few days ago I used my target circle money on an online order. Before it shipped I cancelled the item. I wrote a customer service rep and asked why the full amount of the reward was not used on the item left. He was nice and said the remainder would be in my account in 24 hours. It has been a bit longer so I wrote customer crevice again. I had screen shot the whole conversation and sent it to this rep. I also wrote her what had happened. She said no that it was my problem and a miscommunication. The screenshots show it was not a miscommunication. It is only $12.00 but I am over it. I known there is a shortage of finding people to work. Target is lucky because they have one last customer.

Made an attempt to use on line order. Notice an error in delivery address made several attempts to change through app guidelines, which did not work. Attempted to message, email and call customer service during business hour received no reply.

Target still processed my orders although I kept trying to flag my order in a span of fourty-five minutes and then informed me I couldn't cancel my order through the app any longer and would have to instead wait until my order is delivered to the wrongs address and the addressee send it back.

On top of this the customer service app (not an actual person) advised I contact the shipping company for my items that are all still in the target warehouse with no shipping tracker number. The shipping company has informed me that target has flagged my items where only they can change the address on their part, as I was willing to pay for a delivery change through the shipping company, but unfortunately I can't do that only Target can. Which makes frustratingly funny that they don't answer so I can rely that message

Not trying to be a nag, just wished to share my experience so that others can be weary when attempting to either order online or use customer service. :(

I came to the store at 5am revcieved a ticket for a hatchimal and was told they give out as many tickets as hatchimals. So it's pretty safe to say I have one right? NO! I get to the store at 1030 and they tell me they don't have enough anymore and they can't hold them all day for people. I'm sorry the store opened at 7am I didn't realize 3.5 hours was all day. Some peoplexamples work and have a life. I have never been so upset. What a joke and calling customer service is a waste of time because all they do is tell you they are sorry. They don't care because who cares if they lose 1 customer they have millions more, what a joke.

I tried to purchase a PlayStation gift card with a gift card but they said no, because you can't pay a PlayStation gift card with a gift card. How stupid is that.

I love targets, target is a very good place to go shopping for because it basically has everything u need, grocerys, home furniture and more; very good place to shop at for basic needs!

Went to Target on 4707 Pacific Ave, stockton found two pokemon box that was also on sale from gamestop.com and so I went to go check out at register and ask for price match, at first employee said they don't price match gamestop, which i told them that it's one of their store listed on there site that they price matched for. Waited for manger for 10 mins and a supervisor comes over and just scan the item and says that its not from target but a different supplier and that they can't do price match, which i said its in your store your target and you guys have the price matched guaranteed on ya website, still didnt get no price match no sorry or anything, told them i need corporate number and call them, talk to one of their representatives and he told me that I needed the actual recipet from gamestop to get the price match, its their policy. In my head I was like why the hell I'm asking for price match for if I already purchase from another store not helpful at all and $#*!ed $#*! policy

I just purchased two items from Target.com and was charged twice on my credit card, the same invoice number, but two different amounts. When I called about it, I was told "they didn't know why that happened, but I could dispute it with my credit card co." I asked to just credit my card as if I returned it, but was told they couldn't do that. Some credit department! JUST BEWARE TARGET MAY BE HAVING A CREDIT CARD PROBLEM AS BEFORE.

I ordered a coat rack that's only available online. At the time I ordered it, i was given the option for free shipping if i had it shipped to a Target store near me instead of directly to my house. So, that's what i went with. Sounded easy enough. I received emails saying that it has shipped and i could track my order. When it said that it had been delivered, the Target store i had it shipped to said they never received it.

I called customer service for target.com and they said they'll ship another one. Same thing: said it was delivered to the store, but the store had no record of it. Called target.com AGAIN, and they said that they have no idea what happened or where the item is.

The nice customer service person at the actual store did her best to try to locate it, and she even called target.com to investigate. They told her some b. S. story about me putting in the wrong address. A total lie! The store's address came up in my order pre-filled in. But even if that was true, this still doesn't explain why the item is totally missing, and they can't even account for it. I double checked the address on my order with the address of the Target store, and they were the same correct address.

What a pain in the butt! They finally refunded me the price, but gave me a Target gift card online that i then had to go and mess around with in order for it to be used at a store.

Then they send me an email to review the item, but when i clicked on the link, it said it expired. So I couldn't even share my experience! Seriously, I expected way better from Target.