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Florida
7 reviews
14 helpful votes
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Options!
December 6, 2016

I love that they're so fashionable with not only the women's but also the kids clothes. They give you so many fashionable options and they're always the absolute cutest!

Date of experience: December 5, 2016
Missouri
16 reviews
11 helpful votes
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I have ordered merchandise online to be picked up at my local Target store. It was shipped promptly, and it was easy to pick up from the front of the store at customer service.

Date of experience: November 7, 2015
Idaho
1 review
1 helpful vote
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The target in Boise near the mall is usually my go to. I recieved a gift card for $25 to target for Christmas and went to use it tonight and got to the checkout stand to find that it had been "closed" whatever that may be? So they tell me, there's absolutely nothing they can do about it. I HAVE to call the number on the back. Mind you i'm done checking out, have my bags ready, and they want me to call a 1-800 number... alrighty then. So i call, wait for 26 minuets, listen to horrible elevator music, and a voice recording of someone saying "your call will be answered in the order it was recieved, just one more moment" and now i'm mad. I have been sitting here for 26 MINUETS!? And they continue to tell me there is nothing they can do in the store. I was patient at first but now i'm really upset. They acted like it was some sort of joke and they had no power at all. They were so rude and quick to dismiss me. I can honestly say i will NEVER shop with target again. I will tell everyone i know the same, and to especially not buy gift cards from them to gift other people because unlike any other gift card you have to "activate" it, to do that you have to call al 1-800 # and sit on the line for over 30 min and deal with rude, inconsiderate employees. Defiantly not happy, and WILL NOT be back.

Date of experience: January 1, 2017
Iowa
22 reviews
16 helpful votes
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Good site
June 30, 2015

The Target.com site is easy to navigate and easy to order from. I have been completely pleased with every item I have ordered from this site. Deliveries are well packaged and arrive as scheduled.

Date of experience: June 30, 2015
GB
3 reviews
15 helpful votes
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I am okay with quality but shipping method of Target is not very much good. I am not satisfied with its shipping methods only. They must change their shipping system then they will rock.

Date of experience: August 15, 2015
New Mexico
1 review
0 helpful votes
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Deceptive
November 18, 2022

I placed an online order and it showed I was getting $10 discount. I placed the order and when I received my credit card it showed that they came back and charged me for the $10 so I in fact did not get a discount on that order as they led me to believe. I called and they would not give me the discount on that order saying that the discount was for a future order, but THAT IS NOT WHAT THEY LEAD YOU TO BELIEVE WHEN YOU PLACE YOUR ORDER! They do not stand by what is right what they showed was going to happen. They deceptively do that so you have to buy something else. IT SHOULD NOT HAVE SHOWN AS A DISCOUNT ON MY ORDER AND THEN TAKE IT AWAY FROM ME LATER! BAD BUSINESS PRACTICE! YOU CAN'T TELL ME I'M THE ONLY ONE THAT HAS FALLEN FOR THIS!

Date of experience: November 18, 2022
Tennessee
38 reviews
75 helpful votes
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Overpriced
January 30, 2017

Either in store and online, their ad prices never match up with what's in the store and they always have an excuse. They are overpriced and shelves have very little variety.

Date of experience: January 30, 2017
Pennsylvania
2 reviews
19 helpful votes
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Order was delivered on 7/8 according to tracking number. I called on the evening of 7/11 and there was no record of the order, however, it showed up the next day.

Date of experience: July 11, 2016
Illinois
5 reviews
1 helpful vote
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Big fan of target
February 22, 2017

Always clean, friendly people, nice carts easy to push and light weight, and prices competitive. I always prefer target vs walmart, and always much cleaner

Date of experience: February 21, 2017
California
5 reviews
1 helpful vote
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I prefer target over all of its competitors. The main reason is for the quality of the products it sell and the cleanliness of the store. Also they donate the profits back to the community.

Date of experience: February 14, 2017
Michigan
6 reviews
7 helpful votes
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Pretty good
April 22, 2017

Not taking my daughter into a store where she'll be forced to use the bathroom with a man, that may or may not be a woman. Whatever makes people happy, but i'm not taking the risk with my child.

Date of experience: April 22, 2017
Texas
1 review
3 helpful votes
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DON'T GET A RED DEBIT CARD.
I like target. It's one of my favorite stores, but the red card is a scam. It's marketed as a no fee debit card that comes right out of your account. What I assume with a debit card is that they check your balance then they authorize the transaction. If you have money or overdraft your approved otherwise your declined. Worst case you owe your back money for the overdraft protection. When you use your Target "debit" card you are writing a check. It will be presented to your bank several days later. If it doesn't clear Target will charge you $30 and your bank may charge you the same, but you have also just written a hot check and can be arrested and charged with a misdemeanor. And they could report you to the check systems as a hot check writer. What? They failed to mention this. The banks can't do this anymore without your permission on debit cards. Target can because they are not a bank. Yes it did happen to me, except the reporting part. Three red card transactions all less than 3$ they charged me $90. Oh but they ran the transactions again and they all cleared, so I didn't owe the 5$ just the 90$ fee. Shop target just stay away from the red card.

Date of experience: May 3, 2014
New York
4 reviews
0 helpful votes
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Great store!
June 17, 2022

Great store! Third order and everything is clear and fast. Received my order today and it is a gorgeous piece of art! A delight from the box to the stand!

Date of experience: June 17, 2022
California
6 reviews
2 helpful votes
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Very good customer service and the quality of goods. I bought shoes from it and did not match my size. Target just change the size smoothly and rapidly. Very good!

Date of experience: September 6, 2017
Illinois
4 reviews
9 helpful votes
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Target is on Target
September 25, 2017

Shopping Target online or in the stores are solid experiences. Online a good selection, easy to navigate website, good deals, delivery is good, a solid company to do business with.

Date of experience: September 23, 2017
Wisconsin
3 reviews
2 helpful votes
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Great products
June 13, 2018

I have bought such from target, and never had a problem with returns. I just bought a Shark robot vacuum and I love it. Clothing and art supplies as well.

Date of experience: June 13, 2018
Florida
1 review
0 helpful votes
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DO NOT SHOP THERE
December 8, 2022

They use shipit and deliver wrong product wo contacting customer for substitute

Target says not their issue and shipit says the same. Customer inconvenienced and they won't do anything about it. STAY AWAY FROM BOTH! Brendan the manager was extremely useless and took no responsibility. Blamed it all on shipit. WORST EXPERIENCE EVER
STAY AWAY FROM THEIR SERVICES!

Date of experience: December 8, 2022
Virginia
1 review
0 helpful votes
Follow Curran T.
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In recently bought a cookie product that said it had icing in it. I opened it up and it had no icing. I was furious and I would never recommend target to anyone.

Date of experience: February 15, 2024
Arizona
1 review
1 helpful vote
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I have not had problem buying in the Target store.BUT ONLINE ***DON"T buy. I bought three ONLINE orders from Target - three of the items I bought online from TARGET were sent by *OTHER" COMPANIES and were defective and Target said - "even though the merchandise was defective they would NOT issue a refund because Target had no control what the vendors on the TARGET web site send out and cannot issue a refund even though the merchandise was DEFECTIVE.
** THIS IS AN UPDATED REVIEW - PREVIOUS REVIEW WAS POSTED BEFORE BEING COMPLETED**

Date of experience: June 5, 2023
Florida
1 review
1 helpful vote
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I recently had recently had a stolen red card in city where I reside I stopped at Target to report stolen card and I was given a 800 number to call. After several attempts calling this number I was unsuccessful. I then I then looked up another customer service Target contact number. Once again I did not I was not able to reach a customer service representative for a stolen card. In fact what I was told by recording was to please enter the number on my stolen card. Since I did not have that information I was unable to contact anyone. This run around went on for 30 minutes as I was not given the opportunity to speak with anyone on my attempted phone calls to customer service. On my third attempt at contacting a person to speak with at Target customer service to report my red card stolen, I was able I was able to speak with someone regarding my stolen red card. Upon completion of my conversation regarding stolen red card I asked a customer service representative to speak with his supervisor immediately following our conversation. Needless to say I did not speak with anyone from Target regarding my situation as I was put on hold for 10 minutes. Please make customer service more customer-friendly in the future especially for those experiencing stolen cards.

Date of experience: July 25, 2018

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72