Latania F.

Made an attempt to use on line order. Notice an error in delivery address made several attempts to change through app guidelines, which did not work. Attempted to message, email and call customer service during business hour received no reply.

Target still processed my orders although I kept trying to flag my order in a span of fourty-five minutes and then informed me I couldn't cancel my order through the app any longer and would have to instead wait until my order is delivered to the wrongs address and the addressee send it back.

On top of this the customer service app (not an actual person) advised I contact the shipping company for my items that are all still in the target warehouse with no shipping tracker number. The shipping company has informed me that target has flagged my items where only they can change the address on their part, as I was willing to pay for a delivery change through the shipping company, but unfortunately I can't do that only Target can. Which makes frustratingly funny that they don't answer so I can rely that message

Not trying to be a nag, just wished to share my experience so that others can be weary when attempting to either order online or use customer service. :(