Target

Online and in store customer service is terrible! After a really bad experience, I filled out the survey they sent asking about my interaction and checked the box saying I wanted to be contacted. They never contacted me about this. But months later I got a letter asking if I lost my red card since I was no longer shopping there. That is the ultimate in corporate greed: can't be bothered to contact an upset customer but you darn well still want my money! I will gladly spend more money elsewhere for items Target sells cheaper at stores that actually appreciate me as a customer!

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A step up from walmart but still not great. The store has some good deals and can be a decent experience depending on your location. I am big on customer service and store cleanliness.

Hopefully you do not get your credit card stolen :P (Definitely not their fault as it was a much bigger issue, but still a fun news article that got blown out of proportion)

The better Walmart. Nothing in this site tends to stick out (which is why I gave it an average score). It's your typical department store website; order products online, find stores near you, see what stores near you have in stock, etc. But just because nothing sticks out doesn't make it bad. It's exactly what you'd expect it to be, and reliable as well. I've never had an order through target.com go wrong or become troublesome. It's Target in website form.

The high rating is for my experiences shopping from their website. I've had great success ordering an air purifier and a window air conditioner online. As for the store, for years I have frequently shopped at one out of convenience. Most of the clerks who check me out are okay, but I've been overcharged at least once and let it go. I also don't like or understand the fact that they don't thank me for shopping there after I've checked out. I usually go ahead and say "thank you" anyway because it's such a habit.

Right first of all "the online chat" is useless, whom do they get to do this, obviously from my experience a bunch of frightened $#*! that can't deal with customers whom they initially pissed off. I have spoke to no fewer than 6 of target's employees who can't make a decision to do a poo let alone take care of a customer. Calling them on the phone is less painful but these people have no clue as to how much time they waste. What a bunch of wasters. And they won't improve either! Stay away!

Ok, first of all, is there a way to filter by items that are available at a store? If there is, I haven't seen it and have been annoyed MANY times. Sometimes I don't have time to wait for an item to be shipped, so I want to know what the store inventory looks like! Speaking of shipping, I once ordered a bunch of x-mas gifts around the middle of November. Sometime mid December I get an e-mail saying 1/2 of my order is back ordered and won't be delivered until late January, do I still want the rest of my order? NO! Cancel everything, I'll do my shopping on amazon. Not happy with this site, although I do love the store.

I adore shopping at Target when visiting their stores. But my online experience is almost always, not great. Things load slowly, everything is sold out, or only available in store. I wish they would get the "only available in store" and "no longer available" items off the website, or give them their own section on the site, as they're a distraction and make slogging through a shopping experience frustrating. The site also seem to always have hiccups, password difficulty and crashed at least once when I am shopping. So I would give my in store experiences an A+ and my online experiences a D. I dread going over to the website to order things. Sometimes orders have not been screened well before shipping them out and the clothing items smell like they have been worn. The bathing suit collection is often too trashy, wish they would work on that. But the clothing from other departments and selection is great. I love the accessories department, particularly the jewelry and handbags.

Ordered a vacuum online at Target.com Wednesday to be delivered to my daughter who lives in another city. The online form said it would be "arriving by Saturday, Sept. 25." That was acceptable to me, so I ordered it. Today I received an email stating it would arrive either Tuesday, Sept. 28 or likely, Wednesday, Sept. 29, - both dates when my daughter's likely working and will not be home to receive the UPS delivery. This increases the likelihood it will be nicked. What annoys me most is the old bait and switch. Target tells me it'll be delivered Saturday and gets me to buy it from them when I could have paid $6 more and bought it through Amazon and definitely had it by Saturday. Target's customer service agent Nick tells me nothing can be done. Really? Well I'm hoping more potential Target shoppers see this negative review and decide against shopping at Target.com. I won't be duped again!

I've never understood this store. They market themselves as a 'discount' type chain such as Walmart, yet over charge for everything! Their furniture is extremely expensive considering the poor quality and the fact again they are a "discount" store. Their shoes are literally made of the cheapest possible materials. They also have a no makeup return policy which is illegal in the US! Not really sure how they're getting away with that. BUT their supermarket sections are priced comparable to Walmart, so yes in theory they are a discount store. When they see fit.

I hate this site. For being such a large corporation you'd think they would have a decent website/online ordering interface. First of all, the site rarely loads correctly. When it does, they tell you they have something in stock, you pay, wait for shipping, and then they email you telling you it's actually not in stock. Yet half the time it is, they basically just cancel your sale for no reason. This has happened more than twice to me. I refuse to buy anything else on Target.com ever again and recommend no one else does either!