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Wisconsin
17 reviews
32 helpful votes
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After being a loyal Target customer for 30 years I can no longer order anything from them online. I cannot get anything by pick up, drive up or shipping. Nothing! I've been jerked around by them before but this is the last straw! I'm deleting my account & shopping elsewhere!

Date of experience: March 30, 2020
California
16 reviews
12 helpful votes
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CVS Pharmacy
December 28, 2015

Good call renting out your pharmacies to CVS - that makes it very easy to get localized. FLU Shots are usually very cheap there!

They offer the same stuff everyone else does but the red card offers that 5% off which, in CA covers 1/2 the sales tax... lol

Greedy America... keeping up with the Jones... doesn't Macy's own Target... lol

Date of experience: December 28, 2015
Utah
8 reviews
6 helpful votes
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If they would let me just move in i would! Best place to scoop up groceries AND clothes or shoes or personal items! This is the only large company i will shop at... small business are my all-time favorite!

Date of experience: June 15, 2016
New York
1 review
2 helpful votes
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I can't say enough good things about my online shopping experience with Target. I shopped from a relatives " baby shower wish list" and I purchased numerous larger sized items as well a number of smaller items. They say larger orders could be broken up into several deliveries and I was pleasantly surprised that they sent everything in one order. Great prices, fast shipping & really good communication with provided tracking information.

Date of experience: October 16, 2011
Hawaii
17 reviews
104 helpful votes
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I purchase all different types of categories from this retailer. From health & beauty supplies to home decor.

My online experience has also been exceptional. I've had to contact their customer service regarding a purchase that didn't arrive on time, and they immediately sent me another and told me to just keep the first order "on them" for my inconvenience when it did come in. I received both orders at the same time.

Very happy with their products and high level of customer service. Very highly recommended!

Date of experience: August 17, 2018
Florida
13 reviews
27 helpful votes
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Always fabulous
August 6, 2018

Have ordered many items over the years via Target.com. Paying with their Red Card even gives you a discount and free shipping. Most items can be returned free at any Target store. Will continue to shop with them.

Date of experience: August 6, 2018
Mexico
3 reviews
4 helpful votes
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I can't say enough about Target because I'd run out of space. Target has good quality, diversity and unusual things to buy. I've always been very happy with Target and will continue going there. An applause for the people that work inside the store, and thumbs up plus many rounds of applause got their on line customer service.

Date of experience: February 15, 2017
Ohio
9 reviews
48 helpful votes
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I was unable to purchase a prepaid phone card with my gift card. This was not disclosed in the product description so I found out at the checkout when it was too late. Now am stuck with the useless gift card.

I am very disappointed in Target and will never shop there again. At the University Heights OH location, indoor parking spaces are reminiscent of some Halloween scenes. Dark and poor visibility when trying to pull out of your parking space. An accident waiting to happen. Not that Target cares one bit.

At Skokie IL location most items are available online only, and the cashiers will send you to the wrong aisles upon request. A nightmare. These cashiers need a REAL training that Target obviously does not provide.

Besides, Target does not carry wide width shoes, despite their rubber stamp replies on social media. Time to move on to the better places. Spare yourself some aggravation and shop elsewhere. I do not recommend Target shopping.

Date of experience: October 15, 2019
Colorado
1 review
0 helpful votes
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Target at Liberty, Mo needs reliable electric carts. Why spend all that money remodeling and have the items inaccessible to handicapped. Also, there are no benches to sit on at the entrances. This store is 5 minutes from my house... let me know when you are compliant with rules about number of electric carts

Date of experience: August 1, 2021
Australia
5 reviews
3 helpful votes
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Quality goods
May 9, 2016

I enjoy seeing the quality products at Target. I usually shop there when I'm looking for some nice clothes for my sons, or for some shoes for myself. Their fashion ranges are very contemporary, with a lot of variety to choose from, suiting different tastes while still staying trendy.

Date of experience: May 8, 2016
Massachusetts
18 reviews
60 helpful votes
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OK, for what it is
May 27, 2015

For fashion, Target has up-to-date clothing of questionable quality. But, if you cycle things in and out, every season, it's not bad.
Bedding and linens are fine, as are many of the other departments... pretty good one-stop-shopping.

Date of experience: May 27, 2015
Minnesota
1 review
2 helpful votes
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Just awful
March 9, 2018

Target's website is just awful. I'm amazed that in 2018 target has not been able to come up with I smoothly functioning website. It's Twitchy.

There are long pauses after you select an icon giving the impression that you haven't selected. The pages have a tendency to jump so as you are about to click a selection the page jumps and you inadvertently click something unintended. You initially may choose a specific store I've noticed that as I search the ZIP code changes to some unrelated store usually in another state. This Behavior has been going on for years.

I find target.com to be one of the most user unfriendly unreliable websites that I've ever dealt with. I'm usually discouraged to the point of saying screw it Target's not worth it.

Date of experience: March 9, 2018
Ohio
7 reviews
0 helpful votes
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Normal
March 23, 2024

Target is my favorite one-stop shop for everything from groceries to home decor to clothing. The store layout is well-organized, making it easy to find what I need, and the prices are competitive. I also appreciate Target's commitment to sustainability and their diverse range of products. Whether I'm stocking up on essentials or treating myself to something special, Target always delivers.

Date of experience: March 21, 2024
Texas
8 reviews
12 helpful votes
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Customer service
January 7, 2022

Target has changed during this past year, there customer service is horrible now. They were not only rude to me but refused to take any action for a package that I ordered from them and never received. They basically stole my money and spat in my face. I just canceled my store card I am done doing business with them.

Date of experience: January 7, 2022
California
1 review
5 helpful votes
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Despicable service
January 16, 2023

On a recent visit to Target, I stood in line at the guest services desk behind a single customer. When that customer left, the Target employee did not look up from her work to recognize or greet me in any way. It was as if there was no one in front of her. When I greeted her, she still did not make eye contact with me, nor did she offer a hello. I am guessing more than 50% of Target's customers are in my age group (55+) and that nearly 90% of us have a similar experience with young workers pretending we are invisible. Curious about others' experience with being treated as though you are invisible.

Date of experience: January 16, 2023
Texas
6 reviews
17 helpful votes
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2 Day delivery is a LIE
May 9, 2022

Target claimed my order would be shipped via 2 Day Delivery. Then they shipped it via Surepost. Surepost is a slow, discounted shipping method that usually takes around a week. First it goes via UPS, as a low priority package. Next, it's given to the post office, which also treats the package as low priority. I've tried using Walmart, with similar results. They are trying to compete with Amazon, by lying. Even without Prime, Amazon doesn't pull this kind of crap. IMO, they would be better off telling the truth. Now I'm mad not only because my package is late, but because they lied, too.

Date of experience: May 9, 2022
Georgia
7 reviews
9 helpful votes
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Great Go To
August 3, 2015

Very expensive for what you get, but super convenient with a big selection. Their clothes are so cheaply made. Customer service can be horrendous and returns are a complete hassle if you don't have the receipt or form of payment you used.

Date of experience: August 3, 2015
Tennessee
1 review
1 helpful vote
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I ordered Johnson creamy baby oil with aloe and vit. E, Target sent me the cocoa & shea butter. I called to get the order right. She assured me she had corrected it. Shipped another 6 bottles of the wrong thing again. Called again, she said they were sending me a $10.00 gift certificate. I told her not to bother, I would never buy from Target again. No wonder their stock Is going down. Very bad customer service!

Date of experience: May 26, 2016
Wisconsin
1 review
0 helpful votes
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Target used to be tidy and clean but now is messy and even has items laying all over the aisles. Employees are rude and won't even look at customers and cashiers do not have manners (actually refuse to place purchases items in the cart). Just a complete sh@t show. Target is what their competitor was 10 yrs. Glad my circle is becoming self sustainable. See ya!

Date of experience: June 15, 2022
Rhode Island
1 review
0 helpful votes
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Unsatisfied
February 21, 2022

The stores are very messy. So many things out of place. And I think it's ridiculous that their online doesn't ship jeans. You can buy almost anything you want online and have it shipped to your house but not jeans from target.

Date of experience: February 21, 2022

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72