Don't call corporate when you have a problem with the local store because they outsource their calls and nine out of 10 of them. Have a hard time understanding you so you're better off just a not shop there anymore and not deal with the issues in those stores
I have been Make Red Card Payments On Time and Still Get Hit With Late Fees... makes you wonder if Target is owned by Bank of America or Comcast. After being hit with late fees on three occasions for making on time payments online & on time I closed my account. I went online to make a payment on my closed account only to find out that you no longer have that option available once the account is closed.
Don't get me started on how well their phone system works... got hung up on four times when asking for assistance.
My home oven broke so I ordered a countertop oven for pickup. So many issues but the worst was how rude customer service was. Not only did they not help he also cut me off and ended the chat abruptly. I took screenshots of the end of the chat too. That's target for a wonderful holiday.
I honestly don't get all the negative reviews. I think they're great. I love being able to order online and pick up within hours. The stores are always too packed for my liking with COVID going on. Haven't had any issues with my orders - pick up or delivered. I can get most of my essential household goods at Target.
I ordered food items. Soups, pasta sauce in glass jars and dry pasta in boxes. Items shipped in one box, not sealed correctly, and cans and glass not separated. Cans arrived all dented and 2 broke open sending soup all over items, broken glass jars. It was all discarded. Called customer service and they resent- 6 days later- and promised to pack it properly and ship it properly. Second box arrives, bottom falling out, tape barely affixed, every can dented, pasta boxes broken open all over box,. Called customer service again. They did credit me and I asked that this time they arrange to do a same day delivery so we can verify AND NOT WAIT another week. First they said yes but them half of the items were not in the store. REALLY? Soups? I said forget it- NEVER again. I tried twice. This is food items and when you order food you do so because you need it sooner than later. I spent way too much time wanting to support target. NOt again!
I ignored all the videos showing racial profiling while customers were shopping inside your stores. But it was really disappointing Black Friday. You guys took a few dollars off the prices showing all you care about is money! The prices is too high!
Horrible take back policy tock some shoes back that wee too small and because it was a few days past 30 days to return they said sorry no returns or even exchanges got stuck with shoes too small. They are really really cheap
I buy around twice a month at Target. The prices are a bit higher but the sales are often better than in similar stores. Customer service is good. However, the selection of produce is bad, overpriced and the quality is not very satisfying.
I wanted to say Thanks to Alexis P. At the target on Greenwich in Wichita. I had left my cash back at the store. She researched it and was so nice and helpful. Customer Service is gone these days, but she was amazing. Above and beyond!
I ordered a TracFone prepaid card online this morning. It's to be delivered by email. They say it takes about 4 hours. Well it's been more than 10 hours and I have not received the email. No way on their website to cancel. I ordered another one online from WalMart and received it within 10 minutes. Do not buy prepaid cards online from Target. Frustrating!
I bought and returned an item from target use my PayPal account. They were not able to refund the money back to my PayPal saying that their systems don't operate that way instead they gave me a refund in target gift cards. The purchase was pretty big, so I'm still using these target credits I wish I had my cash
I won't shop at Target anymore since I saw the racist honeypot commercial. The owner says she hopes the next black girl gets an opportunity to sell a product. She should have left the word black out of the ad, and it would have been perfectly fine. It just shows that it's OK to be racist as long as you aren't white. Since Target thinks this sort of advertising is OK, they won't be getting one penny more of my money.
I have done business with Target on line only a few times, however this is one of the few retailers that has made the transition from brick and mortar to on line seamlessly. In my experience, Target has delivered what was promised, albeit late every time.
If you're in a hurry for a product, skip Target. Other than late deliveries, Target has been consistant as well as middle-of-the-road on price. I would recommend Target as a trust-worthy retailer. Thanking you in advance, Henry
In this day and age stores should be able to ship quickly, affordably, reliably. But every time I order from Target they only get worse. Not only have they stopped shipping unless you spend over a certain amount, even if you are willing to pay for shipping, but then when you order, it always takes at least a week to arrive, they just toss everything in the box carelessly, and I have not had a single order arrive ever that came quickly and not damaged. They take at least a week to arrive, I still pay for the shipping, and most of the items are crushed or broken. This is not a one-time thing. Their prices aren't even cheap. Their customer service is not responsive. They do not care at all. This happens every single time. I am done with them! How they stay in business when they behave like this I don't know.
We purchased a scooter for our grandson recently. Online shipping dives no up dates, just what they have predicted. Our item was stated to be here 3 days ago. Nothing arrived, now its past the delivery date and still no updates. We are unable to get any information as to where our item is. Don't buy anything from TARGET and have it shipped to you. Buy it in store if it's the best price or get from AMAZON or WALMART who at least give you up dates shipping info.
…the website is sooo iffy. Sometimes it works, sometimes it won't load. Sometimes you can find what's in your store, sometimes you can't. There have also been times I've tried to add something that was *definitely* in stock to my cart, but when I hit the add button the site freaked out and told me that item was unavailable. I prefer shopping at Target in person, the app or website can be a bit unreliable.
I received notification that the 3 items I ordered had been delivered, but when I opened package there was only 1 item that I had never ordered. I called customer service and spoke with a polite man with a strong Indian accent whom I had difficulty understanding. I then received an e-mail with directions on how to return the items I never received for a refund! I will never shop at Target again.
After a promotion of free international package delivery, target.com got 20,000 purchase orders from Israel in one weekend. They failed to deliver 14,000 to 15,000 of those order and inform the buyer that their orders are canceled, after they was already confirm, and payed for. I don't know if it was a scum or they are just amateur.
I have a Target Red card so I get 5% all purchases in store or online. But possibly even better is that I get free shipping on online orders with no minimum! Seriously... just get the card. (I got debit, not sure what the interest rates are like on the credit.)
When I moved to a different place, I bought a lot of things for my new home. Most of it all exceeded expectations - except for one cabinet which had a little dent and scratches on the side but I was able to return it and they replaced it without any problem.
Overview
Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 6th among Department Store sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members