Okay, in store things are fine. You can see a product and you are responsible for getting it home so you know it will arrive in good quality.
Do. Not. Order. Collectibles. Online. I was just astounded that I would even be sent an exclusive collectible in this condition. The actual package it was shipped in by the USPS looked perfect, no issues. So that means someone saw how completely crushed this Pop was, went "eh", and threw it in a box anyway. Really, guys? Thank god they sent me a new one free of charge.