I would give zero stars. I have been shopping with wish for a few years, I collect enamel pins, so I have bought many from wish. Well, today, I ordered some items, and when I went to submit the order, it wouldn't take it, so I was directed to support. They told me to send a copy of my photo I'd, which I did. Well, later on today, I got a message from wish saying my account was blocked. No explanation, nothing. They said read their terms, and I can't see from reading them any thing I did wrong. They charged me for items I never got, and never did anything to help me. I took the charges off my credit card because wish wouldn't refund them. Now they blocked my account. The most horrible customer service I have ever had. There are other sites you can shop and they are less than wish. If they keep treating loyal customers like this, they won't be in business much longer
Hi Phyllis. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.