Swap.com

It really doesn't get worse than Swap.com. These people are criminals and liars. They DESTROYED items I sent in, items I trusted them with. And they claim they 'lost' some of my items from another box. What do you mean lost?! I don't know what the heck goes on in their building but it's shady. The items I've bought are hit or miss. Sometimes I get stuff that's ok, other stuff I get is broken, and generally not as advertised. They're horrible liars and I would never trust sending your possessions in to them.

I have made several purchases from them over the course of a year. Very few items I return. Since I know my favorite brand and the size I wear in that brand, buying is easier than going to a retail store. The selections are amazing and quality is fantastic. Obviously, the description tells you the items condition so you can enlarge the photo and judge for yourself. I have sent articles to them that were in great shape only for them to be rejected. Currently, I am unsure if utilizing this option is feasible. If it comes down to it, my clothes could be sold elsewhere or it may be easier just to donate them locally. (It's like beauty is in the eye of the beholder kinda thing.) None the less, my purchases have been magnificent. I believe in their honest integrity to eliminate waste and provide quality clothes at a reasonable price. Check them out so you can make an intelligent decision just as we all do for so many things. Thank you.

My first experience with Swap.com was, to be honest, terrible. There was a huge shipping delay and it took a month or two to ship, and when it finally arrived, some items were wrong. I decided to give Swap.com a second chance, since they have amazing prices! This time, I'm pleasantly surprised! I bought $50 worth of clothes and unfortunately one of my items got refunded, but I'm glad they refunded it instead of just sending me a similar shirt and thinking I wouldn't be able to tell the difference like last time. Everything else, though, came perfect! The clothes don't particularly smell pleasant, just a bit like a factory, which is to be expected. It took about 10 days to process and once they shipped it, it came in a week. I am so glad I decided to give Swap.com a second chance! Though, I will be wary of buying from them if they have another shipping delay.

I've spent about $500 on Swap in the last year. I have upgraded my wardrobe and get lots of compliments and it was dirt cheap on Swap. Brands like Brooks Brothers, Hugo Boss, and Hickey Freeman. I have had returns in almost every order and Swap came through every time, no matter the reason. I've had a few technical glitches with the site, but nothing that did me any harm. Shipping is slow, but that saves me money, so no problem.

I've been shopping here for a few months and have generally been satisfied. Some of the items are way overpriced for a consignment shop but we occasionally find really good deals and receive the items within a week or so. My last order was placed over a week ago and after inquiring about the UPS shipping info today I've been told that the order hasn't even shipped yet and won't for several more days so I'm a bit disappointed with their service recently.

If you want to order from somewhere that gives you shipping dates before purchase that change to a month later after, sends incorrect sizes often, and cancels some items you purchased a month later, by all means good luck. This company has went straight into the sewer. Would not recommend to anyone. The other companies like swap are way better and are reliable.

Have bought items three or four times now... have only had to return a few items, and the return process was easy. Was reimbursed for the item once they received it, or "store credit" once when a dress was "too long". Love the way you can search for only things in the size you are looking for. And, not nearly as expensive as buying brand new clothing! It's the "thrift shop" without having to look through the racks! LOL! Will probably buy more from them!

I have a 5 yr old and he isn't picky so it's easy for me to save money shopping for him on this site since they have a $3-$5 dollar category and they have the clothes separated by category. Shopping woman's bottoms is horrible though because I'm picky and most things don't say the leg type or rise. I've sent many things there and haven't any problems with the few things that have been rejected from time to time (which has been an average of maybe 1 thing per the many boxes I have sent). I don't know why other people are having tons of rejects but the rules are simple, no stains or rips and clean items basically. The value you get back isn't that great but I figure with what I save on what I buy it evens things out and I don't have lug things that are too small or no longer played with somewhere when I can just send it all away.

If I could rate zero stars I would. I have ordered in the past and to this day have never received any package. My aunt recently ordered from them and of course she has waited over a month and still nothing. I also want to point out that every review on their site appears to be fake. Not one single review is negative. This company is criminal and needs to be shut down.

I have been buying and selling on Swap for awhile. BEST online place to buy and sell by far! They make it so easy to send in items to sell. The buying process is equally easy. Plus if you don't like something, just ship it back. I have had to do that and it went very smoothly. That doesn't happen with every site. I highly recommend Swap! I have made over $200 selling clothes and shoes. I intend to keep using SWAP. So much easier than ebay or any of the other places i have tried.

I sent a box of nice clothing and at least 4 pairs of never worn Jessica Simpson shoes. 1 pair was rejected, yet I NEVER wore them. I sold a few items, and I knew there was the 11.40 fee and the 30% they take and 1.50 per item, yet they still charged some other additional fee's, so I ended up with a payout of 0. Ad its never really told to you what they "additional " fee is. Don't sell here. They take what they want and say it doesn't meet their standards, then if you want the items back you have to pay shipping fee's. And even when you sell and it looks like your getting a payout, they take it. Unreal how this scam was not shut down yet? Can't anything be done. They are stealing and finding a way to get away with it. 2 big boxes of items I sent months ago... and I sold thing and still made 0. What a JOKE!

I am still waiting for my payment for the items that Swap.com sold to other customers on their website. It has been over 6 months of waiting and there is always some story as to why I have not received the money. Also, if you are not on top of this, they are not going to follow up with you. They do not send consignment checks. They (supposedly) deposit the money into your PayPal account. As I said, I am still waiting, despite numerous emails to a "Kelly" in Customer Service. I think Swap.com is basically a veiled scam. Better to consign your items locally. Much less of a hassle, you will make more money doing it locally, and you will actually receive a physical check. Honestly, I feel like I threw away some beautiful clothing of my daughter's. So sad. Do not use this website to consign!