I've spent about $500 on Swap in the last year. I have upgraded my wardrobe and get lots of compliments and it was dirt cheap on Swap. Brands like Brooks Brothers, Hugo Boss, and Hickey Freeman. I have had returns in almost every order and Swap came through every time, no matter the reason. I've had a few technical glitches with the site, but nothing that did me any harm. Shipping is slow, but that saves me money, so no problem.