Is there a limit on free returns due to size issues?

asked by Carol C. on 5/2/16

18 Answers
Thumbnail of user evam44

I have only placed one order so far. I ordered 10 blouses. I returned 5, due to size issues. All 10 blouses were nice, but 5 did not fit quite right due to different manufacturer's. You need to get an RMA # for returns. I was promptly refunded my money for the 5 blouses. I would order again in the future. I am not aware of any return quantity restrictions. Hope this helps.

Helpful  (3)
Thumbnail of user danishab

No. If everything you purchase does not fit, you can return it free

Helpful  (2)
Thumbnail of user karas13

No. Just go into your account and find your orders and it will give you the option to return, select that and it will give you RMA # and label to print. If there are any changes, it should say on your packing slip when you get the item.

Helpful  (2)
Thumbnail of user soniah5

There are no limits. Also you have 30 days to return it. I love this site. Take care

Helpful  (1)
Thumbnail of user amytesa

The returns are valid within 30 day of purchase.

Helpful  (1)
Thumbnail of user pamelah36

I've never returned anything, so I don't know. Sorry I couldn't help.

Helpful  (1)
Thumbnail of user genevap

I have not ordered from them for several months. I stopped ordering because I read in the small print that they limit returns to 3 free a year. They may have changed the policy since I ordered last. I have had to return items and was at the point to have to pay for returns so I quit buying from them. Not worth it for me. Hope this helps.

Helpful  (0)
Thumbnail of user sh11881

Sorry I'm not sure on this one. I didn't have to return anything. My purchases were true to the size needed.

Helpful  (0)
Thumbnail of user daniellej8

No Carol there is not! You can return as many as you want! Let them know what the problem is & they take care of it immediately! I never had a problem with them, so I'm very positive they will credited back to your account! Their customer service is always helpful! I use it if I'm concerned about a order I just place, so I'm know that I am getting what I'm paying for!
Hope this helps you!
Danielle :)

Helpful  (0)
Thumbnail of user sandras110

I never had to return anything, but if you have any questions they have great customer service. Sorry that's as much I can say about Swap.com

Helpful  (0)
Thumbnail of user lindab192

I've placed about four large orders on this site so far and have had to return a number of them due to not fitting and/or not liking them. No problems whatsoever in making a return. Can't beat the fact that they pay for return shipping so it's a no risk way to shop online. Prices are great!

Helpful  (0)
Thumbnail of user tanyab23

No. Just make sure you let them know the item wasn't true to size. I'm not aware of any limit on returns..

Helpful  (0)
Thumbnail of user bonnies54

I haven't had to deal with this issue but I think that policy clearly states that there is not.

Helpful  (0)
Thumbnail of user karenj70

I haven't returned anything yet. Sorry

Helpful  (0)
Thumbnail of user sharona36

My first return, they credited me without returning the item. They did the same for a friend of mine, too. I've had issues 3 times since, where the sizes on the clothing did not, in ANY way, match the way they fit! Not sure if the people who owned them before stretched them out, or what. The 3rd item was a pair of shoes, not sure what happened there. Anyway, for the amt of clothing I've bought, which is A LOT, the return factor is not bad. You report to them, they send an RMA, & you return it to them FREE, & they then refund the cost of the item plus shipping! It's a great return policy!

Helpful  (0)
Thumbnail of user donnal80

I've never had to return anything but I am not aware of any limit. The customer service there is wonderful you can either send then an e-mail or call them

Helpful  (0)
Thumbnail of user letishaw

Carol, I've never returned anything so I wouldn't know.

Helpful  (0)
Thumbnail of user kathrynnt

I'm not aware of any limits on free returns.

Helpful  (-1)

Add your answer

Ask a question

Get answers from the Swap.com staff and other customers.

Have a question about
Swap.com?
Post Review