Kara S.

I actually started out loving Swap! Now, not so much! There's a few issues that need attention. Buying from them I ok. The items are great, but need closer attention when they package and "code" them. They recently switched from UPS to FedEx for shipping. I prefer UPS. If returning an item with FedEx you have to pay to have them pick it up if you don't have a drop close by. Not worth it!

Selling, is actually pretty disappointing. You really need to keep track of what you send in, because it doesn't always get on your account to be priced when it should. I think there seller fees are a bit high, and their SureSell is a joke! I don't know where they pull there offers from, but its obviously to help coat their pockets more than ours. Many of my items, name brand, new, excellent condition, etc I only received ridiculous offers from swap themselves. I'm talking like. 14¢ and 24¢. It comes out to less than 5% of what I had it priced at. I'm tired of having to deal with it all. I am waiting for the rest of my items to go to sure sell and collect my fimes from them and be done! I will not be selling through them anymore.