At the Solana Beach, CA store. At a counter with at least 8 registers, only two were manned. I have been to this store twice in two days with the same issue. Granted once you have something in your cart, you end up waiting, but it is annoying. I have been ready to buy an item in the past, but ended up walking out after seeing the line and just a couple cashiers. I like their product selection and turn-over and returns are easy so it's too bad I am hesitant to go in there unless I have a lot of time... and patience.
Hello Betsy,
Thank you for your review of your recent selling experience. Not accepted items are processed onto your account first, and other items are added within 5 business days. Therefore, your rejection percentage is due to change to the actual percentage once all of your items are processed. However, we apologize for any confusion regarding this process.
If you have any further questions, please, email assistance@swap.com.
Thank you for selling with Swap.com!