Iliana S.

My first experience with Swap.com was, to be honest, terrible. There was a huge shipping delay and it took a month or two to ship, and when it finally arrived, some items were wrong. I decided to give Swap.com a second chance, since they have amazing prices! This time, I'm pleasantly surprised! I bought $50 worth of clothes and unfortunately one of my items got refunded, but I'm glad they refunded it instead of just sending me a similar shirt and thinking I wouldn't be able to tell the difference like last time. Everything else, though, came perfect! The clothes don't particularly smell pleasant, just a bit like a factory, which is to be expected. It took about 10 days to process and once they shipped it, it came in a week. I am so glad I decided to give Swap.com a second chance! Though, I will be wary of buying from them if they have another shipping delay.