SupplementsGeeks.com

I ordered Labrada Lean Body protein packets for $89.99. I finally got a notification that my order had arrived at my address, the UPS Store. The UPS store never received my order. I made several calls, left messages and sent many emails which were ignored. When I finally got someone on the phone, I was told that I was out of luck and my order would not be sent and my money would not be refunded. I had my bank return the payment to my card. Now Supplement Geeks wants their money for a shipment that I never received and has threatened me with collection procedures. Never again...

I read all the bad reviews after ordering, but I have to say I did not have any problem. I received my order in a few days. In fact I just reordered. I don't understand all the bad reviews. But if one does not receive an order, then they contact their credit card company and get a refund. How are they scammer's in that everyone pays with a credit card and they would be refunded, if not by SupplementGeeks, then by their credit card company. Furthermore, if they are constantly getting complaints via the credit cards then they would be banned from accepting credit card payments. They would have been shut down by now. I think their prices are lower than most other retailers, and it is the competition that is therefore trying to discredit them.

When I opened my shipment of protein bars I found one box was crushed and melted and one box was not the flavor I ordered. Upon contacting SupplementGeeks I was told its a carrier issue and that I would have to email them photo's to prove I'm not a liar. The shipping box was not damaged just one of the protein bar boxes inside which leads me to believe it was already damaged and they sent it to me anyway. Plus how is shipping me the wrong flavor the carriers fault? I emailed them photos and asked for the correct flavor and a replacement of the damaged ones be sent. I have never received a response so I'll have to contact my credit card company and issue a fraud report. T

I placed an order on 8/2/2019. The next day I received a FedEx tracking number and order confirmation. On 8/16, I double checked the tracking number- only a shipping label was created and my order was never shipped. The company NEVER responded to my multiple inquiries, so I initiated a dispute with my credit card company, which began an investigation. To my surprise, my order arrived on my doorstep on 8/28/2019. I immediately canceled the credit card dispute, allowed them to pay Supplement Geeks. Today, 10/1, I receive an email stating that my Supplement Geeks account is past due and they are threatening me with going to collections. My credit card company paid them on 8/28. I would encourage anyone considering placing an order with this company to rethink that decision and order from a responsive, reputable company.

I ordered 2 items and they sent me 1 correct item and the other one incorrect. I notify them and return the incorrect item and they tell me they will send me the correct item. They they send me the exact same incorrect item a second time! This is beyond stupid. I call them again and tell them how can you make the exact same mistake twice this is ridiculous and they have me send back the incorrect item again. Then they tell me they mailed me the correct item this time (3rd time) and that I would have it by Monday. Yet today is Tuesday and nothing has been mailed and I have been supplied no tracking info. This company is BIGGEST SCAM EVER. I am disputing the charge with my credit card company. Total frauds. Worst customer service ever and totally inept losers!

Do not buy from Supplements Geeks.com! https://www.facebook.com/supplementsgeeks/
I ordered protein shake powder and a new shaker bottle on June 12th. I contacted them several times because the tracking number showed no activity. They did not actually ship it until June 26th, there was no shaker bottle it was the wrong flavor. They had me ship it back and told me they would ship the the right order as soon as they saw activity on the return tracking number. That was on July 5th. Nearly a month! The supposedly corrected order did not ship until July 17th (now over a month). I still have not received it.

Placed an order on July 29 but will still showing as PROCESSING on July 31. My credit card was charged immediately. I wrote them an email and they responded it is being shipped and sent a tracking number. I checked this tracking number a few days and it only said a label was created. On August 3, I request a cancellation since it only showed a label was created; however, they responded they couldn't cancel it because it had shipped. I had to put in a credit card dispute but the package finally shipped on August 10. I told them I would refuse delivery and they threatened me with a fee since I didn't get an RMA. They told me to accept the package and then return it and then they would issue me a refund. I eventually refused the package and it is going back to them. Total nightmare. I ordered from allstarhealth.com and received my items the next day.

I ordered protein powder on March 1st they said it shipped on March 2nd, yet the fed ex tracking still (as of 3/18) says "order pending". It has not shipped. I called them and they lied, they said there was a delay and I would get it in a few days, I did not get it. If I don't get it by the end of the week I will have to file a claim with my credit card. I have ordered with them in the past and the shipping was slow, but it arrived within 10 days, I don't know what is going on but I will NEVER order from them again.

They advertise 7-10 days shipping time. Well today is day 11 and it's STILL processing. When i asked why it hasn't shipped yet they ignored the question and said it would ship soon.

I would give this company 0 stars if I could. I ordered a product on April 16th, supposed to be delivered within 5-10 business days and I have yet to receive it 16 business days later. I contacted customer service and they were EXTREMELY rude and unhelpful. I have a tracking number for FedEx that is not populating any information and Supplementgeeks will not help or hold themselves responsible. I would NEVER EVER order from this company again. I am doubtful I will even receive my product, though they took my money. Stay away. By far worst customer experience I have ever had.

I had ordered something on Feb 19th and they took from my credit card on the 20th and here it is March 7th and still nothing. Contacted them 3 times through email and about 5 times through phone- left messages and actually got a hold of someone a couple days ago. I told them I never received which she saw through fed ex and she said there is nothing she can do and she will have a manager reach out to me... guess what? Still nothing! My order was super simple and yet they still didn't ship. The lady on the phone hung up on me because I was trying to ask her when I will be hearing something. Obviously this site is a major scam. She just kept saying she can't refund me because "if" the product came then THEY would be out the money... complete joke. Who knows if it will come, I can't even get ahold of them because they don't call back. Anyone that orders off of this site don't expect your product or your money back.

I should have looked at reviews before ordering. Phone number claims non working and I haven't gotten an email back in over 28 hours.

One item order was to arrive in 3-10 business days. They acted as if there was a shipment, but when I tapped on the tracking it never left. I contacted them and they said it would be reshipped. As I entered the 3rd week, still no new tracking/email confirmation, so I purchased my item elsewhere and cancelled my payment thru PayPal credit to them. Two days later the item shows up. PayPal had already initiated the refund and told me not to pay as they could then place an appeal and be paid twice. I told supplementgeeks AKA "SJSPOT" to send me a payment request, and then I did pay. When I tried to call them all I got was a fax machine beep. I do NOT recommend them, I think it's best to keep local business and stay away from these scammers. Be careful of these sites, cheap usually ends up a problem.