I had ordered something on Feb 19th and they took from my credit card on the 20th and here it is March 7th and still nothing. Contacted them 3 times through email and about 5 times through phone- left messages and actually got a hold of someone a couple days ago. I told them I never received which she saw through fed ex and she said there is nothing she can do and she will have a manager reach out to me... guess what? Still nothing! My order was super simple and yet they still didn't ship. The lady on the phone hung up on me because I was trying to ask her when I will be hearing something. Obviously this site is a major scam. She just kept saying she can't refund me because "if" the product came then THEY would be out the money... complete joke. Who knows if it will come, I can't even get ahold of them because they don't call back. Anyone that orders off of this site don't expect your product or your money back.