StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
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I had to write a review because after reading a lot of these reviews, I was petrified I was going to receive total junk in the mail! I was relieved when I got my first items, they fit perfect (I'm 5'5 and weigh 115 lbs - I ordered size small). And the quality and workmanship was great! So if you are thinking of buying, don't let some of these negative reviews scare you off. The shipping, returns and refunds probably take time because it is being shipped from and back to China! But overall the quality and prices are good!
I purchased a beautiful yellow leather like dress. It took so long to arrive I had to check to see if I had been scammed. After contacting the Co and them providing me with tracking information I felt better. However, once the dress arrived I was so excited! I was concerned about the size but it was perfect! I love the dress. One small issue, the dress was lime green or chartreuse instead of yellow. But it's not a problem, I love it even more. I can't wait to order the black one and another plaid that I have my eyes on. Also, the price is fantastic. The fabric is awesome, too. So glad to have found this site. Thanks
I ordered a down coat and it is better than I could've hoped. The designer (Other Crazy) had a great eye for details, such as metal zippers, and other tailoring that made this coat very special. I ordered an XL, thinking it might run small. I was right, and would suggest paying close attention to the sizing. I had questions for customer service, which were all answered. The processing time was reasonable considering that the coat came from Singapore and I think they are made to order.
The dress which I bought from them is overall good in quality.One thing that I will appreciate is their quick delivery system. I didn't get any hassle receiving the product to my address. Thank you 'stylewe.com'.
Took 3-4 weeks to receive order. Size was a fraction of what was stated in the size chart. I contacted them to return the item, but they have not responded in well ovar the 24 hours they said they would respond in. I tried to email them again but their website won't submit the email. Some serious problems with this company. And what's with this taking a photo of the package? I will never order from them again.
After my first review I was contacted by customer service rep. We agreed on the exchange (without extra cost) and expected delivery date.
I like what I see on their site and will order more if this order goes well.
I will update my review after I receive the order.
Dear Ziavana K,
You can change your password by clicking forget password when you try to log in.
We are really sorry for the delay in processing your order. We will process your replacement immediately when we are back from our new year's holiday.
I accidentally came across the StyleWe website and was drawn in by the designs. The many designers on the site gave me plenty of styles to choose from. I placed my first order last month and was so pleased with the quality of the material and the workmanship of the garments. I loved them. I just yesterday placed my second order. I like the site because no one else will be wearing the dress I am wearing and I like that feeling. What sold me was the high quality materials used and the workmanship. The prices are reasonable and I felt I got the quality that I paid for.
Last week I have purchased a dress from this site, their response was very quick. They arranged to ship the dress to my address in time and I received the product as I saw in the site. Fantastic online shopping mart.
You can trust this site because they are really authentic, they provide best quality product, which I have purchased from them is fabulous in fitting, I like the dress and feel gorgeous to wear it.
I received my items right on time. First of all let me say the packaging was beautifully done. Every dress was put in a zip lock looking packaging and so organized and even my receipt was put in a envelope. Nicely done. The dresses I recieved was exactly like I saw on the website. The quality was great and the sizes were exact. At the beginning I was little unhappy with their customer service but seeing the items and the way they handled everything definitely made up for that. I would definitely order again.
The quality of cloth is very bad when I receive my purchase order.
When I open my package, it has very strong plastic burning smell.
The pattern is printed on cloth, it can be washed off.
The quality is not worth for $89.99.
And I have been waiting for almost a month to receive my orders.
Dear Penny,
You are welcome to submit the return/exchange request~
After i got merchandise and want to return it this is impossible
Dear Lyudmila,
Pls submit the return/exchange request, and we will reply you with the return instructions and U.S. return address.
You are welcome to give us an order number for a check~
This has been great service to me. I order few times and all what I want to have the answer was provided right away at my satisfaction. Of course if you order something online, the longer waiting time for preparation your order is always expected.
Good merchandise
Good customer service
Fair prices according to quality and brand
You cannot go wrong shopping at StyleWe.com They carry top quality items and give great service with free shipping. Even on returns. They are one of my favorite places to shop.
I love this website I bought so many items from them. Recommend them.
Excellent fabrics quality, fitting is also nice.In a word, in terms of quality this site provides the No#1 quality of product.
I bought 2 items. Kept one and asked for address to return item 2. They bounced email asking for return instructions. This is the same email i used when asking for delivery info which they responded to earlier hmmm. Hoping that they can hold me off for 30 days so the item becomes unreturnable? I specifically asked this question before i made a purchase.
Dear Mellen K,
Please kindly log into your account on our website.
There is a "Return/Exchange " button beside each specific order. Just click it and submit the request and you will get authorization from us.
We will reply you with the US return address by email after then.
You are welcome to give us an order number for a check~
My Return was delivered DEC 31,2015. I have emailed customer service several times since then and no reply and NO REFUND! It has been over a month.
DO NOT ORDER FROM THIS COMPANY!
Dear Bri,
We are really sorry for the late reply. As I checked, we did receive your return package.
I have arranged a refund for you, pls wait for 3 business days for a check.
By the way, next time, it will be helpful if you could submit the return/exchange request online~
My first purchase consisted of 2 silk tunics. I had some anxiety about the fabric not being as nice as I imagined it to be--sometimes, you never know what will arrive. I'm happy to say that the tops exceeded my expectations in every way! Quality manufacturing; lovely design; beautiful prints, but best of all the fabric was as light, floaty, and fabulous as I hoped it would be. I was so pleased with the items that I've ordered 2 more tunics (mini dresses but I'll wear them with crop leggings), and can't wait till they arrive.
Note: One of the dresses is on back order, so they volunteered to ship it express for free when it becomes available. That's customer service!
Loving StyleWe,
Kimberly
Eugene, Oregon - USA
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear E C.
As you have submitted a return/exchange request, we will reply you the return instructions ASAP.
If it is inconvenient for you to take a picture of the return package as a return proof. You can just tell us the return tracking number, we will process a fast refund for you.