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Stately

Overview

Stately has a rating of 3.6 stars from 649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.

service
41
value
41
shipping
40
returns
38
quality
40
This company responds to reviews on average within 8 days
+14
How would you rate Stately?
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New York
1 review
0 helpful votes
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Customer
April 29, 2025

I have too many jeans, would like more business pants or something other than jeans

Date of experience: April 19, 2025
Jessica M. Stately Rep
1 week ago

Thanks for the honest feedback. We’ll update your profile to prioritize more business pants and minimize denim going forward. We want your next box to be a better fit for your needs!

Louisiana
1 review
0 helpful votes
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The pants are not hemmed. The quality of the fabric is not as good as the one that I could piurchase at my local clothes store. The shoes are nice though.

Date of experience: February 18, 2025
Jessica M. Stately Rep
2 months ago

We appreciate your feedback and are sorry to hear the pants didn’t meet your expectations. Some of our dress pants come unhemmed to allow for a custom fit, but we understand this may not be ideal for everyone. We're glad you liked the shoes and would love the opportunity to make things right! If you'd like to explore an exchange for a different fit or fabric, our team is happy to assist.

Washington
1 review
0 helpful votes
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Not the items I was expecting
May 1, 2025

The quality seems alright, but the style isn't really what I go for.

Date of experience: April 21, 2025
Jessica M. Stately Rep
1 week ago

Thanks for the honest input. We’ll revisit your style preferences and adjust your profile to better reflect what you’re truly looking for.

Illinois
1 review
0 helpful votes
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Clothes do not fit me
April 30, 2025

I cannot figure out how to get the right size. I need someone to call me at *******806.

Date of experience: April 20, 2025
Jessica M. Stately Rep
1 week ago

We’d be happy to help! We’ll have a team member give you a call shortly to make sure your sizing is updated and accurate moving forward.

Pennsylvania
1 review
0 helpful votes
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Great selection
May 4, 2025

Great since the very first box. Loved the outfits and colors!

Date of experience: April 24, 2025
Jessica M. Stately Rep
7 days ago

That’s amazing to hear! We’re so glad you’ve enjoyed the colors and outfits from the start. Thanks for being part of Stately!

Ohio
1 review
0 helpful votes
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Great service
April 29, 2025

Choice of clothes is definitely my style. Adjusting size is easy

Date of experience: April 19, 2025
Jessica M. Stately Rep
1 week ago

Love hearing that the style is spot-on and sizing is easy to adjust! Thanks for the great feedback.

Ohio
1 review
0 helpful votes
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Jeans, Shirt and T Shirt
May 1, 2025

I received the three items and was pleased with the articles

Date of experience: April 21, 2025
Jessica M. Stately Rep
1 week ago

Glad to hear you’re happy with your latest box! We appreciate the great review.

Rhode Island
1 review
0 helpful votes
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Not For Me
May 1, 2025

Too many of the items in the box were not ones I would wear. Especially the more expensive items.

Date of experience: April 21, 2025
Jessica M. Stately Rep
1 week ago

Thanks for your honest feedback. We're sorry the selections missed the mark — especially with the higher-priced items. We’ll review your style profile and ensure future boxes better reflect your preferences and budget.

New York
1 review
0 helpful votes
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Great clothing
May 1, 2025

Great experience, user friendly, the styles and the fittings are perfect

Date of experience: April 21, 2025
Jessica M. Stately Rep
1 week ago

So glad to hear everything—from style to fit—has been spot on! We appreciate you being part of the Stately community.

California
1 review
0 helpful votes
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Great cloths
April 28, 2025

The only reason I stopped this subscription was because I got married.

Date of experience: April 18, 2025
Jessica M. Stately Rep
1 week ago

Congrats on your marriage! Thanks for being a part of the Stately family and hope to have you back soon!

Texas
1 review
0 helpful votes
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Customer Service Needs Help
May 1, 2025

I struggle to get any specific help or resolutions to issues. And there's always issues.

Date of experience: April 21, 2025
Jessica M. Stately Rep
1 week ago

We’re really sorry you've run into ongoing issues without clear resolution. We’ll escalate this and have someone follow up directly to make sure your concerns are addressed properly.

New York
1 review
0 helpful votes
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Stylist must be blind
December 31, 2024

One box will be good, next will be a horror show. Some of the ugliest items they don't even let you return.

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Jackets
March 6, 2025

I enjoy much of the service. However, the arm length of the jackets are consistently too long.

Date of experience: February 24, 2025
Jessica M. Stately Rep
2 months ago

Thank you for your feedback! We understand the importance of the perfect fit, and we’d love to make adjustments to better suit your needs. Let us know if we can assist with exchanges!

Illinois
1 review
0 helpful votes
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Not what I expected
February 28, 2025

They say they don't do refunds. What company doesn't do refunds now a days..

Date of experience: February 18, 2025
Jessica M. Stately Rep
2 months ago

We understand that a refund policy isn’t for everyone, and we do our best to be as transparent as possible about our policies before purchase. Also the price you are paying for these items are heavily discounted as opposed to going to purchase each item individually. While we don’t offer refunds, we do provide exchanges to ensure you receive items you love. If you need assistance with an exchange, our team is here to help!

California
1 review
0 helpful votes
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Good value and easy.
February 27, 2025

Boxes have been pretty good. Exchanged one item due to sizing.

Date of experience: February 17, 2025
Louisiana
1 review
0 helpful votes
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Forgotten request
February 27, 2025

Forgot my request for tropical wear until I leave in March. Last box was winter clothes.

Date of experience: February 17, 2025
New Jersey
1 review
0 helpful votes
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Style
March 2, 2025

My style is more traditional and preppy vs. what arriving in the boxes.

Date of experience: February 20, 2025
Jessica M. Stately Rep
2 months ago

Thank you for your feedback! If you’d like us to fine-tune your selections to better reflect your style, we’re happy to note that for your future boxes.

New Jersey
1 review
0 helpful votes
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Great stuff!
February 27, 2025

I'm very happy with what I've been sent so far! Keep up the good work.

Date of experience: February 17, 2025
Jessica M. Stately Rep
2 months ago

Thanks for the love James! We will pass this along to your stylist and share the kudos with them too.

North Carolina
1 review
0 helpful votes
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Great Subscription Service
February 28, 2025

I love it! Best subscription box! Everything I've received has looked great. Highly recommend

Date of experience: February 18, 2025
Jessica M. Stately Rep
2 months ago

Thanks for the love Joshua! Can't wait to send you more items!

Arizona
1 review
0 helpful votes
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Great
March 6, 2025

I look forward to the boxes coming every month and seeing what they pick out.

Date of experience: February 24, 2025
Jessica M. Stately Rep
2 months ago

We love your enthusiasm! The anticipation of a new box is always exciting, and we can’t wait to continue curating great looks for you.