Stately

I ordered one box of clothes and then like 3 months later my credit card got charged for almost $200. Immediately I tried to cancel it and they said it was too late, I was stuck with it and can't return it. Only later I got an email saying I was getting another box, that I didn't want...after they already charged me. Horrible strategy to keep customers... Stay away!

Poor quality, Cheap outfits, discontinued items, Inventory from ebay.
Item price is inflated to show value. You don't get a preview of the items picked by stylists, you are shocked when it hits your home. No amount of photos or preferences shared with stylists help, as they pick the cheapest of the lot. I had the regal plan, was shipped a free 20$ watch a 28$ sneaker (marked as 75$) which is crappy, clothes that shrink on the first wash. 1st return was free, 2nd one isn't. This works if you just don't care about how you dress and just want someone to find cheap quality stuff.

Stay away. They falsely advertise on their social platforms. They don't follow directions on looks you want and then won't refund, plus make it harder to exchange. Buyer beware!

I am so pleased with this program. The quality of the clothing is impressive as is the styling they choose.
I have slowly been upgrading my look without having to think.
Just dial in your stylist to what you like or don't like and Boom! It's in the mail each week. As an athletic/weightlifter it's hard to get good fit sometimes. But the exchange process is quick and easy! Highly recommend this program!

Was satisfied at first. First few boxes were good. Then they started sending the same stuff with every box. Who needs 3 blue pants? Sent a whole box back and requested my money back...No. Take store credit. I didn't want what you sent why would I want more of it. Horrible policy. Never going back. Never referring anyone. Steer clear of this scam.

Once they charge, you are paying no matter what. They charge your account, then send a text saying they are starting the box. No recourse, no refund, no chance to say no. This is a business model built to take your money, and the terms and conditions lock you in.
If you do decide to use the service, SET A NOTICIFACTION for yourself because they certainly won't.
Lots of potential here, but sadly the are not customer-focused. All that matters is that monthly charge and then you are locked in.

I picked the Presidential Plan which is $499. (Read the fine print. No refunds!) Setting up my style profile I asked for no slim fits or V-Necks. First box received had two slim fit shirts and a v-neck. Requested returns on all items. Then the second box came and still had a pair of slim fit jeans that showed up. Requested a return on the second box items and now I get to pay return shipping because it's the second box. Requested but they don't do that per terms ans conditions! Good news is I get store credit for brands that don't work for me. Hard lesson to learn but please read all the terms and conditions

I chose to skip my order for the month of February and they charged me anyways. Refused to provide me a refund even though i contacted them approximately 8 hrs after the charge hit my account.
These people are the worst!
Do not buy from!

I sent clothing back twice due to incorrect items being picked. Difficult process to go through and a time suck.

I was under the impression I had put my account on hold and checked this morning to see that my bank account had been charged for $200. No problem my order hasn't shipped so should be an easy refund. NO, instead they say they can't issue a refund since they need 24 hours notice to cancel even though nothing has shipped. I thought I put my account on hold 6 months ago. There was no email communication that an order was due or on the way. Just suddenly a charge stating I was being billed. When I did go online to cancel my account it took me about 7 screens just to cancel. Don't recommend as it's extremely shady to just suddenly bill you with no warning and then not offer to rectify the situation. Way better services out there.

First box showed up after over a week in transit and was very disappointed. Was suppose to be a mix of clothes and all were on the same theme. Red pants really and a sketchers belt? Sizes that didnt fit and a 15% restocking few for returns. Worst is I cannot return the socks or cheap sketchers belt.

I was a member of another clothing club for years. Then the pandemic hit, and something changed with that company. The customer service went away, the cloths were not unique, and the overall value went out the window. I started looking for a new home and found Stately Men. After just now receiving my fourth box I have to say I am very pleased. The stylist nails my style in each of these boxes. If they don't, exchanges are super easy. Customer service is fantastic, and they are constantly checking with me on my subscription boxes as well as when I'm simply looking in their store. They reward loyalty with bonus item and reward points. They have a unique way of making my style a priority and personal. I love Stately Men and hope to be with them for years to come.

I signed up for the "Presidential Plan". Had a phone call with a stylist. First box arrived and stylist missed the mark. The sizing of the clothing runs extremely small. The quality of the clothing is like that of a suit Wearhouse 2 for 40$ type of place. Stanley marks the clothes a high price but then you get a "deal" with the subscription. After first box was received; I did need to make some exchanges. Had another phone call with a stylist, she missed the mark, then had to do a third exchange for a few items. Disappointing. Scam. The marketing is good because it makes you think you'll get some quality items. But I should know by now one gets what they pay for.

The styles and fits offered are very definitely skewed to West Coast/LA palate. I am not sure they even understand the average American.

The stylists clearly do not look at the style profile or order history. I got the same pants 3 times and about 80% of my items over 4 packages were green! I asked for no more green and they kept sending more green. The items in the boxes looked nothing like the outfits shown on the marketing pictures.

I do t feel the style of clothing g recieved is as nice as the advertised sets they show to draw you in. My last order they charged me $55ea for 2 shirts that are from super basic brands that were probably $10ea and a pair of no name canvas shoes that they charged more than the worth. They say you get $600 in clothes for $300 but the order I got today was about $150-$200 in worth. I'm going g to cancel. I can get better prices on my own.

Stately certainly sounded promising, but I ultimately ended up returning 5/7 items in Box 1...and then ALL the items in Box 2 (either they didn't fit, were not my style, and one item had a small hole in it). The customer service folk were very nice, but at the same time they refuse to show you options of what they want to send...it's just a roll of the dice and I'm likely going to be on my third round of returns. In terms of quality of clothing, I'd put it on par with what you might find at Costco (in fact I'm pretty sure they do sell some of these brands at Costco). Hoping this gets better, but so far it's been a disappointment and not a company I can wholeheartedly recommend.

My wife has used curated boxes in the past, so I was a little leery of committing to an all or nothing type of box. I've recently changed jobs, and the new position requires a little bit of an upgraded wardrobe for my normal business casual. I decided to try Stately because I perused a few of the influencer videos and saw sample boxes on instagram, and I feel like that they have a style that I try to imitate. My first box was fantastic! There was one piece that didn't quite fit, so I sent it back for an exchange. Otherwise I really enjoyed my first box, and I'm looking forward to the second.

I was excited to receive my first box. Much to my surprise, the stylist wasn't even close and the clothes were very cheap. I returned and asked for a refund same day as I had no interest in trying it again. CS kept telling me they did not give refunds, only exchanges. WTF… it was the same day. Anyway I complained several times and they finally agreed to give me a refund but charged me a $40 restocking fee. Ain't about the money, just don't do it.

I was very excited to start my subscription with Stately. The idea of having a personal shopper was otherworldly. I always felt like I had a good sense of style but when I started to look at my closet, it was mostly blacks, grays and jeans. So when I got my first shipment, it was very well put together. I have never really been a flannel guy but the push the envelope for me. I tried it on, and my family stated that it looked pretty good! So I was pretty excited to receive my next shipment. Lo and behold, another flannel shirt, and more jeans. This net box also had some pretty stylish gray boots which I would've never purchased. But again I did like the overall flow for the most part. The next month another shipment came and oh my gosh another flannel. In addition, the layers that they included over the three month. We're all fairly much the same just different colors. I felt as though there was not a lot of creativity going on. I went online and left my feedback and basically stated please don't send me any more flannels. The next month I got two flannels lol. So I think pretty shortly after that, I cancel the subscription. I still like the thought of a personal shopper, but I'm not sure if this particular model work for me.

I've only tried one other company for subscription clothes, and Stately is by far the better choice. I had one box where a couple of items didn't fit, but since then everything fits and I love everything they send. They are extremely responsive to every communication and work around your vacations and other needs every time.

When a colleague of mine recommended I start dressing better for work, I went looking for a service that would help me and I found Stately. I have received so many compliments on how I look now! It's now one of the first things people mention, "Wow! Paul! You look great!" Then I tell them that I am using Stately. The clothes are all good quality and, again they look amazing! Recently, a fleece shirt was in my package and it's so comfortable and cozy... My girlfriend threatened to steal it right away! I mention this because she loves the clothes too! She always compliments me now on how handsome I look and how she likes to go out with me because I look so nice! Stately has been such a great addition to my life! I look and feel so much more confident! Thank you, Stately!

No matter what you guys take no action! I sent emails explaining of my dissatisfaction. I get the same stuff over and over! And nothing changes!