Overview
Stately has a rating of 3.6 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and great job. Stately ranks 21st among Men's Clothing sites.
For the most part, I enjoyed the experience. All items are of quality and for the most part, fit my style. The one sticking point is value... as in, is it worth it?
This is a question I would answer, "Yes it is", but the margin, IMO, for me, was slim. Slim enough that I will take a break for now.
The box was delivered when I was on a business trip to Milwaukee. I got back reviewed the clothes which most I liked. I wanted to return some shoes that had cosmetic issues and not my style and a belt that did not fit. I find out I cannot return them. I looked at them over the weekend and made my selection upon my return yet the clock started ticking five days before I could look at them!
Not good service
We’re sorry to hear about the timing issue with your return and we are happy to make an exception to have you exchange items. We’ll follow up to see how we can make this right and process your exchange!
The clothes are nice and, surprisingly, fit better than I expected. Better than when I shop for myself. I have submitted changes to my original styles and sizes and the next box reflected those changes immediately. Great service and great value thus far.
We love hearing that the fit and service have exceeded your expectations! Thanks for your kind words.
I asked earlier to no longer add shoes into the subscription. I have diabetes and have to wear a quality shoe, the shoes in the box I will never wear, they are always too cheap and uncomfortable. I would rather upgrade to a more formal/business subscription without shoes if possible.
Thank you for letting us know about your footwear needs. We’ll remove shoes from your profile and look into upgrading you to a more formal subscription that better suits your preferences.
Hi- My husband loved the last box the most so far- the only issue we have had is the shirts run very small depending on the brand and we end up giving them away even though they are in requested size. He likes the shoes more than he thought also.
Thanks for the feedback! We’ll look more closely at brand sizing inconsistencies and adjust accordingly. We’re glad he’s loving the shoes and overall experience!
I have received several packages from Stately and have not been impressed by any of them. All the clothes seem to be very similar and the feedback on how to interchange the different packages is less than expected. I was really hoping for a stylist that would work with all of my packages to help me with the best wardrobe ever. Not to mention, I received shorts that are too big and still have not received complete instructions on how to exchange despite multiple attempts.
We’re really sorry to hear this experience has been frustrating. We’ll review your account and follow up directly to help with the exchange and ensure your stylist better coordinates across boxes. Your wardrobe goals matter to us.
I'm not a huge fan of the way this works. It seems like a never ending back and forth of exchanges and then I eventually get stuck with things I won't ever wear because they won't let me send it back.
We understand the frustration and appreciate the feedback. We’ll work on making exchanges smoother moving forward.
My new box came in today. All the items fit perfect. Best of all they all matched my look that I want in my clothing. Date night this Saturday will be special with my new look! My wife agrees that the entire box has nice items and she generally doesn't like the outfits that I pick. Evidently she likes what Stately matches up to my profile. Thank you Stately.
We love to hear that! We're thrilled your latest box hit the mark — and we especially love the wife’s seal of approval. Have a great date night!
Clothes have a very wide variation in size. I've had items tagged as large that I swim in and also some that I can't even button. Things I like and want to exchange are not available and a substitute is offered that may vary in size again.
We understand how frustrating inconsistent sizing can be — thank you for letting us know. We’ll look into your past exchanges and work with the styling team to improve size accuracy and offer better substitutions.
I really wanted to like this service. The part that is really bad is how they pair up your clothes. I'm 6' and 250 lbs. I said XXL and a 36 pant. They sent me everything as slim fit or super fitted. Couldn't even move my arms. After several days to trying to get their customer service to reply they said I should have uploaded more pictures of my style! Then, they have no return policy. I wanted to cancel immediately and the answer I got was that I should try again. Um NO. Much better competitors to them out there with as good styles. Thanks but no thanks.
We’re really sorry your experience was disappointing. We do offer exchanges and would be happy to get you items that fit properly. We’ll also follow up to ensure your sizing preferences are reflected accurately in your profile. We hear your concerns and truly regret we missed the mark.
I received an extra box that I didn't ask for and was never issued any way to return it. I received my third box and it has four clothes in it, which I don't know why why they would send me a heavy flannel when it's spring I would like spring and summer clothes in the spring and summer.
We're sorry for the confusion around the extra box and the seasonal mismatch. We offer exchanges for items that don't work for you and ensuring your future boxes are more aligned with your style and climate.
I received similar items items that don't fit items I would never wear. I've done the clothing match and it just doesn't seem that I'm getting what I'm looking for. And I've received clothing that are not up to my expectations as far as quality.
We’re sorry your boxes haven’t aligned with your preferences — that’s not what we aim for. We’ll take another look at your profile and update it to better reflect your style and quality expectations.
While i have been very impressed with the ease of receiving the box and returning items and even fairly impressed with the variety of items received. I have been very dissatisfied with the actual items received and how to communicate to the stylist what i am looking for. I have received numerous colors and styles that are not my preference. For example i have received many black and dark grays and requested not to have them.
We appreciate the honest feedback and are sorry your preferences haven’t been reflected. We’ll review your style notes and make sure your profile avoids darker colors and better aligns with your preferences in future boxes.
I received lots of items I had listed on my profile I didn't want. Several times you receive items you didn't want and they won't take them back. Lots of the same items, they basically send you clothes off the Macy's clearance rack. You get one free return then they send you the same crap again and make you pay for returns. They send some much crap that you send back I had 3 months of of orderes shipping at the same time bc I had to return so much stuff. The idea
We're truly sorry that your experience has felt repetitive and frustrating — that’s not what we aim for.
We want to help turn this around. It sounds like there were some breakdowns in honoring your profile preferences and managing your return timeline, and we’d love to make that right. Our team would be happy to personally review your profile and update it to prevent further mismatches. We're also happy to talk through any return or billing concerns to ensure full clarity going forward.
I love the quality of the cloths, but I don't like being billed on the tenth of the month and it's now the 18th and the order is still listed as unfulfilled. Last month was the same. If you are going to bill me be ready to ship out the order.
Thanks so much for your honesty. We're glad you love the quality of the clothing, but we completely understand how frustrating delays can be—especially after billing. We’ll review your account and follow up to ensure this process is smoother and more aligned moving forward. Your time and trust matter to us.
I am one of those men that had no sense of fashion. Also shopping for suitable wardrobe is a chore for me. Since joining this subscription service, I have plenty of options for my wardrobe covering all life areas. I value this investment in to Stately. The clothes are unique, stylish, and of great quality. Any man looking to update your style, this is a great service to use..
Thank you for sharing your experience! We're so happy to hear that Stately has made shopping easier and that you're enjoying a stylish, quality wardrobe that fits your lifestyle. Investing in yourself always pays off, and we're honored to be part of that journey. Looking forward to continuing to style you with every box!
I was recently divorced when I started my subscription. I had hardly any new wardrobe and no vision for fashion. This service has made me look good in all areas of my life. My professional side, Social Side, DJ side, and ministry side are all covered. These boxes have boosted my style, confidence, and charisma. Thank you all for your help and dedication to providing quality boxes. THANK YOU
You folks read a book well. 5 shipments and simply spot on. Great quality goods and super service. I recommend Stately to all. Great prices on great quality products.
Wow—what a compliment! Thanks for being such an awesome member. We appreciate the recommendation!
I believe the quality of the clothes that have been sent to me have been very good. The shoes have been nice. Overall, very satisfied with my experience up to this point. Thank you, Stately.
We’re so glad to hear you’ve been happy with the quality and experience! Thanks for the support — we truly appreciate it.
Stately has been a great service for someone like me who would like to update their wardrobe but has limited time to do so. Stately has been easy to use and understand the type of styles that fit me best. I have and will continue to recommend Stately to people I know.
Thanks so much for the kind words! We’re thrilled to hear that our service has helped simplify shopping and bring style into your life, especially with your busy schedule. It's our goal to make fashion effortless, and we’re glad we’ve hit the mark. We appreciate your recommendation and look forward to styling your future boxes!
My wife and I were both pleasantly surprised from the first box. The clothes looked great and fix perfect. It was the Lux package and was a complete outfit in one box. Very Happy.
Thank you so much for the kind words! We're thrilled to hear that you and your wife were pleasantly surprised and that the Luxe package hit the mark with both style and fit. Our stylists love curating full outfits that make you look and feel great—so this absolutely made our day. Can’t wait to style your next box!
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your thoughtful review and are glad you’ve had a mostly positive experience. We’ll continue refining your selections to ensure they feel worth it. Thanks for giving us a try!