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Stately

Overview

Stately has a rating of 3.6 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.

service
40
value
40
shipping
39
returns
37
quality
39
This company responds to reviews on average within 8 days
+14
How would you rate Stately?
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New York
1 review
0 helpful votes
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Not what i expected
May 1, 2025

I posted some pictures of the type of clothing i like but not once have I received what I actually like.

Date of experience: April 21, 2025
Jessica M. Stately Rep
4 days ago

Thanks for sharing that feedback. We're sorry the style inspiration hasn’t been reflected. We’ll revisit your preferences and visuals to help align your future boxes more closely with your taste.

Texas
1 review
0 helpful votes
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I received a shipment yesterday and the clothing was not adequate. My preferences noted on my profile were not considered therefore, I now have clothes that I will not wear which was a waste of my money. I will be canceling my subscription!

Date of experience: February 21, 2025
Jessica M. Stately Rep
2 months ago

We sincerely apologize that your preferences were not reflected in your latest box. Your feedback is incredibly important to us, and we’d love the opportunity to improve your experience if you decide to give us another chance.

Florida
1 review
0 helpful votes
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Nailed it
March 1, 2025

I've only received two boxes from stately, but they nailed it with both boxes. I loved every item and it seems like a great value for what you get! Keep up the good work.

Date of experience: February 19, 2025
Jessica M. Stately Rep
2 months ago

That’s fantastic to hear! We love that you're enjoying your selections and finding great value in our service. We appreciate your support and look forward to curating more for you!

Virginia
1 review
0 helpful votes
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Very impressed
April 29, 2025

Easy to work with. The exchange processs is super easy. I have had nothing but good experience with Stanley

Date of experience: April 19, 2025
Jessica M. Stately Rep
5 days ago

So happy to hear it’s been smooth and easy for you! Thanks for sharing your experience — we love making things convenient.

Washington
1 review
0 helpful votes
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Excellent styling and fit
February 27, 2025

I've received three boxes so far. First we needed to adjust but adjustments and subsequent boxes have been perfect. Latest box my wife said it looks put together and hot. Keep them coming. Thank you

Date of experience: February 17, 2025
Colorado
1 review
0 helpful votes
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Makes My Life Easier
February 27, 2025
Updated review

The stylist is very adaptable and is good at adjusting to my preferences. I hate shopping for clothes. Stately makes my life so much easier by taking the extra steps out of making my wardrobe.

Date of experience: February 17, 2025

Amazing Service
December 22, 2024
Previous review

I wanted to try stately because I struggle with shopping for clothes. I simply don't enjoy it and end up with too many similarly styled or colored items. I need an upgrade to my wardrobe and probably some guidance. Stately has delivered convenience that allows me to avoid going to multiple stores looking for something that fits and that I like. It is easy, convenient, and they are focused on making sure each box meets your needs and expectations.

Date of experience: December 12, 2024
Florida
1 review
0 helpful votes
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My critique
February 28, 2025

I've been sent some clothes that are for winter that I won't get much use from. It would be good to ask what season - winter, spring, summer, fall - you want your clothes for.

Date of experience: February 18, 2025
Jessica M. Stately Rep
2 months ago

We appreciate your feedback! Our curations are based on seasonal trends, but we understand that different climates may require adjustments. If you'd like to ensure you receive items best suited for your location, our team is happy to take note of any specific preferences for future boxes!

Connecticut
1 review
0 helpful votes
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First Stately package a success!
February 10, 2025

The Stately website was easy to navigate, and the list of questions was detailed without being annoying or exhausting. I was delighted on how the stylist was able to dial in on a versatile set of clothes that can slide right into my rotation.

Date of experience: January 31, 2025
Jessica M. Stately Rep
3 months ago

Thank you for the fantastic review! We’re so glad you found the website user-friendly and the styling process seamless. It’s great to hear that your box included versatile pieces that easily fit into your wardrobe. We’re excited to style you again soon!

California
1 review
0 helpful votes
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NO more FLANNEL
March 6, 2025

Almost all Items in the box are good.
However I have specifically said that I do not really wear flannel
Now for my BONUS gift I receive a Flannel short that I cant even return.
Stop sending me flannel shorts I do not like to wear flannel

Date of experience: February 24, 2025
Jessica M. Stately Rep
2 months ago

We appreciate you sharing your preferences and understand that receiving something you don’t wear can be frustrating. We’ll make a note to avoid sending flannel in future boxes—thank you for your patience!

Pennsylvania
1 review
2 helpful votes
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BS in a box
February 21, 2025

I ordered the Regal plan to update my wardrobe. I received the first box and then noticed via email there were 2 additional orders. I didn't place them and one had shipped and they refused ANY refund but only to give me a credit! The first box was BLAH and not good. BUYER BEWARE - DONT ORDER FROM THIS COMPANY UNLESS YOU ENJOY BEING TAKEN ADVANTAGE OF! Customer Service is 0 of 5 and they are a TOTAL RIPOFF

Date of experience: February 11, 2025
Georgia
1 review
0 helpful votes
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My new favorite pants
March 1, 2025

I received my first box from Stately and my stylist did a fantastic job. The pants they picked fit well, they are super comfortable and I feel confident and stylish in both of the new combinations.

Date of experience: February 19, 2025
Jessica M. Stately Rep
2 months ago

We're so glad your stylist nailed it! Feeling confident and stylish is what we aim for, and we’re excited to continue curating outfits that make you look and feel great.

Japan
1 review
0 helpful votes
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Looking Good
March 3, 2025

I provided feedback and Stately listened. They not only made adjustments as needed but provided amazing customer service. They really do make their customers feel valued. Thanks Stately!

Date of experience: February 21, 2025
Jessica M. Stately Rep
2 months ago

We’re so glad we could make the adjustments you needed! Your satisfaction is our priority, and we truly appreciate your trust in us.

Connecticut
1 review
0 helpful votes
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Best box yet!
March 3, 2025

After three months as a Stately customer I m very satisfied with the personalized service and attention to my personal requests.

Date of experience: February 21, 2025
Jessica M. Stately Rep
2 months ago

We’re so happy to hear that! Our team works hard to make sure each box is curated with care, and we appreciate you being a part of the Stately family!

Texas
1 review
0 helpful votes
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Clothes are just fine, nothing special
March 1, 2025

A lot of the clothing seems to be of lesser quality and the sizes very greatly. A large in one brand will fit like a small and a large in the next box will looks like a 3 X

Date of experience: February 19, 2025
Jessica M. Stately Rep
2 months ago

We appreciate your honest feedback. Sizing can vary between brands, and we understand how that can be frustrating. We’re always looking to improve, and if you need any assistance with exchanges, please reach out—we’d love to help!

North Carolina
1 review
0 helpful votes
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4th Set
March 2, 2025

This one was more on point from the last one. Thanks. The last set was too modern and had extra pockets and stuff that I do not like. This one was more sleek and versitile

Date of experience: February 20, 2025
Jessica M. Stately Rep
2 months ago

We’re so happy this box was a better fit for your style! Your feedback helps us fine-tune our selections, and we’ll continue curating pieces that align with your preferences.

Illinois
1 review
0 helpful votes
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Product flexibility.
May 1, 2025

The product variations are great, and the utilization of items for outfit creation is flexible.

Date of experience: April 21, 2025
Jessica M. Stately Rep
4 days ago

Love hearing that the variety and outfit flexibility are working for you! Thanks for the great review.

New York
1 review
0 helpful votes
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Customer
April 29, 2025

I have too many jeans, would like more business pants or something other than jeans

Date of experience: April 19, 2025
Jessica M. Stately Rep
5 days ago

Thanks for the honest feedback. We’ll update your profile to prioritize more business pants and minimize denim going forward. We want your next box to be a better fit for your needs!

Louisiana
1 review
0 helpful votes
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The pants are not hemmed. The quality of the fabric is not as good as the one that I could piurchase at my local clothes store. The shoes are nice though.

Date of experience: February 18, 2025
Jessica M. Stately Rep
2 months ago

We appreciate your feedback and are sorry to hear the pants didn’t meet your expectations. Some of our dress pants come unhemmed to allow for a custom fit, but we understand this may not be ideal for everyone. We're glad you liked the shoes and would love the opportunity to make things right! If you'd like to explore an exchange for a different fit or fabric, our team is happy to assist.

Washington
1 review
0 helpful votes
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Not the items I was expecting
May 1, 2025

The quality seems alright, but the style isn't really what I go for.

Date of experience: April 21, 2025
Jessica M. Stately Rep
4 days ago

Thanks for the honest input. We’ll revisit your style preferences and adjust your profile to better reflect what you’re truly looking for.

Illinois
1 review
0 helpful votes
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Clothes do not fit me
April 30, 2025

I cannot figure out how to get the right size. I need someone to call me at *******806.

Date of experience: April 20, 2025
Jessica M. Stately Rep
5 days ago

We’d be happy to help! We’ll have a team member give you a call shortly to make sure your sizing is updated and accurate moving forward.