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Stately

Overview

Stately has a rating of 3.6 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.

service
40
value
40
shipping
39
returns
37
quality
39
This company responds to reviews on average within 8 days
+14
How would you rate Stately?
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California
1 review
0 helpful votes
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Fantastic work!
October 9, 2023

Looking forward to vip presidential:)…………………………………………………..

Date of experience: October 9, 2023
Jessica M. Stately Rep
over a year old

We are so excited to have you as part of our Presidential Plan Ryan! We love the brands we partnered with and hope you enjoy them as much as we do. Thanks for being a Stately member!

Minnesota
1 review
0 helpful votes
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Order still unfulfilled
August 12, 2023

It had been 2 weeks and my order is still unfulfilled.

Date of experience: July 13, 2023
Jessica M. Stately Rep
over a year old

We are so sorry to hear this Chad! Typical fulfillment time is 5-10 business days which does not include weekends or holidays. Our member services team will reach out to you to provide an update on your order!

California
1 review
0 helpful votes
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Not my style
September 7, 2023

Nothing like the additional style pictures I provided.

Date of experience: August 8, 2023
Jessica M. Stately Rep
over a year old

We are so sorry you were not a fan of your most recent box Gareth! Our member services team will be reaching out to you so we can see if there is a way we can turn this around for you. We really do appreciate you as a member and value your feedback!

Tennessee
1 review
0 helpful votes
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Delivery
September 7, 2023

Very slow delivery, 10 days was too long when I needed the product

Date of experience: August 8, 2023
Jessica M. Stately Rep
over a year old

We are so sorry about the shipping time frame and would be happy to look into this for you. Our member services team would love to look into this for you so we can see how we can improve our service moving forward. We appreciate member feedback and our team will be reaching out shortly!

Virginia
1 review
0 helpful votes
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Great clothes at great value
July 8, 2023

I'm always very pleased with my selection and value from Stately. Thank you!

Date of experience: July 8, 2023
Jessica M. Stately Rep
over a year old

Thanks for the love Brent! We are so happy you have been loving the selection and seeing the value in being a member with us. We really appreciate members just like you!

Illinois
1 review
0 helpful votes
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My recent shipment from Stately was good.
May 1, 2025

We are glad we joined Stately and have no complaints about our decision. Ensure that your customized customer profile is always up-to-date. For instance, make sure to revise your waist measurement if you have shed some pounds! You can easily switch up your clothing color options if you find that a particular shade does not suit you. Embark on an interactive journey! Enjoy yourself!

Date of experience: April 21, 2025
Jessica M. Stately Rep
4 days ago

Great advice—and we’re glad to hear you’ve had a positive experience! Keeping your profile updated is key, and we’re here to help if you ever want to make changes.

Texas
1 review
0 helpful votes
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Received same clothing as previous order
April 30, 2025

I received the same pants as I did in previous order. Does the stylist review what has already been sent? I updated my examples pictures to receive clothing that is more aligned to the hot humid climate of Houston texas. I have received several long sleeves which are great for a few, now requesting for short sleeves and possibly nice dress shorts but did not receive this time. Please advise how I can return two shirts and the pants I already have. Thank you.

Date of experience: April 20, 2025
Jessica M. Stately Rep
5 days ago

Thanks for flagging this! We’ll make sure your climate and previous items are better reviewed moving forward. We’ll also reach out with return instructions to get that sorted.

Illinois
1 review
0 helpful votes
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Great Options, Easy Process
May 1, 2025

I am pretty busy, and grateful that I can get a box shipped to my house, verify everything fits, and exchange anything that doesn't work. I've had really good luck and choices are in line with my fit and fashion. Happy customer here.

Date of experience: April 21, 2025
Jessica M. Stately Rep
4 days ago

We’re so happy to hear the service has fit seamlessly into your schedule—and your closet! Thanks for your continued support.

Virginia
2 reviews
0 helpful votes
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Not As Advertised
May 1, 2025

They advertise themselves are experts in dressing people up in really stylish business-like clothes, but my first box had no business clothes, despite me setting my style guide up for that. After giving my feedback on this disappointment, box two had barely changed. I had to email them separately and explain that I felt like I was being scammed. Only then did they start giving me proper clothes. You also never get the same designer twice, and I have gotten some pretty poor quality, and even damaged clothes.

Date of experience: April 21, 2025
Jessica M. Stately Rep
4 days ago

We’re really sorry to hear about the rocky start and the quality concerns. We appreciate you sticking with us and giving clear feedback. We’ll make sure your profile reflects your expectations for business attire and higher quality pieces, and follow up to ensure the experience improves from here.

California
1 review
0 helpful votes
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Very happy no shopping trip
April 12, 2025

I really enjoyed the outfits. My stylist came up with everything a winner except for one item and the group let me return that item without question. I'm looking forward to the next box and can hardly wait to show off my new style again.

Date of experience: April 2, 2025
Jessica M. Stately Rep
2 weeks ago

We love hearing this—thank you! It’s awesome to know your stylist nailed your look and that our team made the return process smooth and easy. We’re excited to keep building on your style journey and can’t wait for you to show off what’s in the next box. You’ve got great taste!