Overview
Stately has a rating of 3.6 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.
No matter what you guys take no action! I sent emails explaining of my dissatisfaction. I get the same stuff over and over! And nothing changes!
-Great customer service
-Quick deliveries
-Great variety
-Most style selections are done correctly on the first try
Thanks for the love Andrew! We are so happy you had a stellar experience with us from start to finish. Can't wait to keep sending you some amazing boxes.
I've been cancel my subscription for some time now to no avail
With my last delivery I could have done without the cap and the button came off the stripped shorts the first wear
We are happy to exchange the items you were not a fan of so we can send you items you will actually wear. We do recommend reaching out to our member services team so we can add more feedback to your style profile. Our member services will be reaching out within the next 24 hours so we can assist with your exchange!
I don't think there was one brand that I ever heard of that was rec'd, but everything looks fine. I just don't need a box every other month.
Thanks for your feedback Chris! Great news, we do have the option for renewals spaced further out. Our member services team will go ahead and reach out to you via email so we can make that adjustment if you would like. Thanks for being a member with Stately!
Clothes fit great and all my interactions have been pleasant.
I exchanged shoes for a different size. It was approved but you sent me a different shoe, which I don't like.
Hi Billy! Thanks for the feedback. Once an exchange is submitted we are not able to guarantee the exact same item will be sent back in return. This is based on the inventory and the sizing that is availability and your stylist will try their best to send you the item you requested. Our member services team reached out to you so we can help exchange the shoes you were not a fan of!
I am generally happy with the service but feel like the experience could be more curated and the quality of the gear could be a bit higher.
We are glad you are happy with our service Christopher! Our member services team will reach out within the next 24 hours to get more feedback from you so we can help.
This was the best box yet. I loved how all the the clothes fit perfectly on me. The variety in the box was spot on as well
Thanks so much for your review Roberto! We appreciate you as a member and we are so happy you love our service as much as we do.
Sometimes the selection is nice, and sometimes the selection isn't. Quality isn't that great as clothing wears out extremely fast.
We are so sorry some of the brands missed the mark! Our member services team will be reaching out to you within the next 24-48 hours to get some feedback about the brands we work with and the quality you mentioned.
Been trying to get a stylist to contact me for over a week now and still no response and no contact.
We are so sorry about this Marko! Our member services team is available during the week and also on the weekend during business hours via email, phone and live chat. They are reaching out to you now so we can help with any questions or concerns you may have. Thanks for being a Stately Member!
The items chosen for my summer look were excellent! I'm very pleased with what I received and can't wait to wear them more!
We are so happy the items you received were amazing Dustin! So glad we sent you some awesome looks for summer.
Colors for clothes provided tend to be dull)or least popular) so feels like customers get the unwanted options
We are so sorry you were not thrilled about the items you were sent Assad. We will have a member of our team reach out to you within the next 24-48 hours for more feedback.
Great assortment of clothing items and brands. Can mix and match the outfits.
I get charged for the items and don't receive my items for over 20 plus days. I shouldn't have to wait that long.
We are so sorry about this Frank! We appreciate you still being a member with us and our member services team would love to look into this to see where the ball was dropped. Thanks for being a member with us and we will be sure to follow up via email within the next 24 hours.
Thinking about canceling. Sending me a lot of the same stuff lately. Sent me same exact shirt twice.
Oh no, we hate to hear this Christopher! We will have our member services team reaching out to you within the next 24 hours so they can look into this for you and make this right.
Recurious and responsive customer support. Saves me a ton of time and avoiding shopping and finding the size of clothes that fit me.
Thanks for the love for our member services team! They do try their best to make things as easy and quick as possible for our members. Thanks for being a Stately member, we appreciate you!
My stylist, Balen, reads my messages and tailors my outfits to my needs! I'm very impressed! Thank you!
Thanks for the kudos Craig! We will be sure to pass this along to your stylist and all of the styling team. We appreciate you as a member and we are happy you love our service!
Hi team. Great experience, but can you please update my profile to not send stretchy jeans? I really don't like them after about 10min. Thanks.
So happy you have been enjoying our service Lon! We have added that note for you about the stretchy jeans and if you would like us to add any other notes please let us know so we can help out.
I had 3 deliveries in 2 months when on the every 6 month plan. Statly refused to take anything back.
We are so sorry about this Steven and we did have an opportunity to look into this for you. It looks like you were not charged for multiple orders in the same month or close together. We are happy to chat more to see if we can help! Be sure to reach out to our member services team at concierge@statelymen.com so we can help!
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry to hear this David! Our goal is to make sure our members love what is being sent to them and we hate to hear we missed the mark. Our member services team will be reaching out to you within the next 24-48 hours so we can see what we can do to make things right!