Stately has a rating of 3.6 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.
So easy to do and the clothing selection is great and varied!
The styles and fits offered are very definitely skewed to West Coast/LA palate. I am not sure they even understand the average American.
We are so sorry you were not a fan of the items you receive Andrew! We are happy to help with an exchange so you can get some items that are a perfect fit for your style. Our member services team will be reaching out within the next 24 hours to help!
Save your money. I used their service for 6 months. Half the clothing I had to send back because they were junk or to small or to big. Some of the items you can not return, and if you do they charge you an extra 25 dollars to ship it back to you. I wear an XL size, the clothing was either hanging on me or to tight, there was no size consistancy with the brands they sent me. You will be lucky if half clothing lasts more than 3 washes. You are better off saving your money and buying from a quality clothing manufacturer you like.
UPDATE 02/07/24. Funny how they responded "We did reach out to you so we can look further into this and make sure we are doing everything we can to make sure you enjoy the clothing you have received." This is a lie, a typical cut and paste CYA response. They have both my email addesss (nothing) They know my cell number (nothing) They could have snailed mailed something (nothing) This reponse isnt to try to keep me as a customer, its to fool those reading this review that they care about their customers of have good customer service. Like I said, save your money.
Thanks for your feedback Steve! We did reach out to you so we can look further into this and make sure we are doing everything we can to make sure you enjoy the clothing you have received. As mentioned, we work with a plethora of brands and no brand fits the same based on classic or modern fitting clothing. We are so sorry our service was not a fit for you and we would love if you can share any other feedback please let us know.
Great products Great taste. Highly recommend Stately for an improved wardrobe.
Thanks for the love, Tim! Don't forget to use your personal referral link so you can continue earning loyalty & rewards points to redeem for discounts on your next box!
Everything fit…this was new and appreciated. And it looks good
Good looks and good fits are a win to us! We appreciate your trust, Douglas!
I like the selection but have only been able to fit about half of the items. I'm 6'1 about 300 lb. if i cancel after my next box then theis is why.
We are so sorry Bobby! We are happy to help to see what we can do about the sizing and see if we can make this right. Our member services team will go ahead and reach out within the next 24 hours so we can help!
I have been very happy with the selection of clothing that I have received.
Just not sure if it met my expectations or experience for the cost associated
I have enjoyed all the pieces sent to me over the past several deliveries
It's june 30th, I was charged on the 18th and no word of any box. Not even an email. Can't give a good review if I don't get goods paid for.
Hi David! Thanks so much for sharing your feedback. Typically once orders are placed it takes from 5-10 business days before orders are shipped. This is because we order items from our brand partners and once they arrive at our fulfillment center they are curated into a box just for you and sent out. Our member services team will reach out within the next 24 hours to give you an update on your box!
Nice and well fitted clothing, delivery as expected, and the clothing selection is to my taste.
I primarily started for more work attire, I have gotten great cloths but diffidently more on the casual side than business.
We are so happy you are enjoying the clothes we are sending in your boxes. If you would like more business attire feel free to reach out to our member services team to adjust your style profile or you can do this on your Stately Dashboard! Thanks for being a Stately member!
Is it possible to see the box before shipping? There is usually at least one item I may want to switch.
We are so happy you love our service Michael! We do not offer previews at the moment, but we do offer a Shop your look option where you can select the exact items in your box. Log into your Stately Dashboard and take advantage of this for your next order!
Nice stuff and super convenient for me. I believe it is a great value.
Love everything about it and the service. Made my life easier getting great quality cloths without thinking about it.
So happy you love our service! We would love to send you more items we love. Thanks for being an amazing member!
Awesome people to work with, they are extremely receptive to inputs! Will continue to do business with them
I received my first box from Stately and I'm very satisfied! I love all of the pieces selected for me, and I'm excited to get my next box!
Thanks for the love Nick! We are so happy you loved your first box and can't wait to send you more amazing items in the coming months.
The quality each of the items are good but the you don't get a lot of variety
Last 2 packages I have received clothes with flowers stamped, can you please have more variety on the clothes you send me.
Thanks
We are so sorry about this and we would love to look into this for you so we can make this right. We do have an exchange process you can take advantage of. Our member services team will be reaching out to you within the next 24 hours to help.
It took a while to get my style and fit dialed in, but in the end I will use Stately again.
We appreciate the honest feedback and your willingness to work with our team to get your sizes and style right. Detailed feedback is crucial. Looking forward to styling you again soon! :)
Answer: Great question! At sign up you can select monthly or bi-monthly. If you need something a little different, feel free to reach out to our team via chat, phone or by emailing us at concierge@statelymen.com
Answer: You can definitely return the items for exchange. We do kindly ask that you provide detailed feedback so our team can make adjustments to your Style Profile and Additional Style Preferences, to assist with your exchange and future packages. Please visit: https://statelymen.com/pages/faq for additional information regarding our exchange process. Or feel free to reach out to us directly via chat, phone or by emailing us at concierge@statelymen.com
Easy peezy, lemon squeezey! We do what we can, John :) Thanks for making it so easy for us as well. We've enjoyed styling you and getting you into more than just jeans. Stay Stylish!