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Stately

Overview

Stately has a rating of 3.6 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.

service
40
value
40
shipping
39
returns
37
quality
39
This company responds to reviews on average within 8 days
+14
How would you rate Stately?
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Colorado
1 review
0 helpful votes
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Extremely happy
June 29, 2024

So easy to do and the clothing selection is great and varied!

Date of experience: June 19, 2024
Jess R. Stately Rep
10 months ago

Easy peezy, lemon squeezey! We do what we can, John :) Thanks for making it so easy for us as well. We've enjoyed styling you and getting you into more than just jeans. Stay Stylish!

Texas
2 reviews
2 helpful votes
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West Coast Lean
October 19, 2023

The styles and fits offered are very definitely skewed to West Coast/LA palate. I am not sure they even understand the average American.

Date of experience: September 19, 2023
Jessica M. Stately Rep
over a year old

We are so sorry you were not a fan of the items you receive Andrew! We are happy to help with an exchange so you can get some items that are a perfect fit for your style. Our member services team will be reaching out within the next 24 hours to help!

Massachusetts
1 review
2 helpful votes
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Mostly cheap clothing
February 3, 2024

Save your money. I used their service for 6 months. Half the clothing I had to send back because they were junk or to small or to big. Some of the items you can not return, and if you do they charge you an extra 25 dollars to ship it back to you. I wear an XL size, the clothing was either hanging on me or to tight, there was no size consistancy with the brands they sent me. You will be lucky if half clothing lasts more than 3 washes. You are better off saving your money and buying from a quality clothing manufacturer you like.

UPDATE 02/07/24. Funny how they responded "We did reach out to you so we can look further into this and make sure we are doing everything we can to make sure you enjoy the clothing you have received." This is a lie, a typical cut and paste CYA response. They have both my email addesss (nothing) They know my cell number (nothing) They could have snailed mailed something (nothing) This reponse isnt to try to keep me as a customer, its to fool those reading this review that they care about their customers of have good customer service. Like I said, save your money.

Date of experience: January 27, 2024
Jess R. Stately Rep
over a year old

Thanks for your feedback Steve! We did reach out to you so we can look further into this and make sure we are doing everything we can to make sure you enjoy the clothing you have received. As mentioned, we work with a plethora of brands and no brand fits the same based on classic or modern fitting clothing. We are so sorry our service was not a fit for you and we would love if you can share any other feedback please let us know.

Oregon
1 review
0 helpful votes
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Great
June 26, 2024

Great products Great taste. Highly recommend Stately for an improved wardrobe.

Date of experience: June 16, 2024
Jess R. Stately Rep
10 months ago

Thanks for the love, Tim! Don't forget to use your personal referral link so you can continue earning loyalty & rewards points to redeem for discounts on your next box!

KR
1 review
0 helpful votes
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Everything fit
June 26, 2024

Everything fit…this was new and appreciated. And it looks good

Date of experience: June 16, 2024
Jess R. Stately Rep
10 months ago

Good looks and good fits are a win to us! We appreciate your trust, Douglas!

California
1 review
0 helpful votes
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Bigger sizes
August 13, 2023

I like the selection but have only been able to fit about half of the items. I'm 6'1 about 300 lb. if i cancel after my next box then theis is why.

Date of experience: July 14, 2023
Jessica M. Stately Rep
over a year old

We are so sorry Bobby! We are happy to help to see what we can do about the sizing and see if we can make this right. Our member services team will go ahead and reach out within the next 24 hours so we can help!

Illinois
1 review
0 helpful votes
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Satisfied Customer.
June 23, 2024

I have been very happy with the selection of clothing that I have received.

Date of experience: June 13, 2024
New Jersey
1 review
0 helpful votes
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Mix experience
June 23, 2024

Just not sure if it met my expectations or experience for the cost associated

Date of experience: June 13, 2024
North Carolina
1 review
0 helpful votes
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No comment
June 14, 2024

I have enjoyed all the pieces sent to me over the past several deliveries

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Waiting on box.
July 30, 2023

It's june 30th, I was charged on the 18th and no word of any box. Not even an email. Can't give a good review if I don't get goods paid for.

Date of experience: June 30, 2023
Jessica M. Stately Rep
over a year old

Hi David! Thanks so much for sharing your feedback. Typically once orders are placed it takes from 5-10 business days before orders are shipped. This is because we order items from our brand partners and once they arrive at our fulfillment center they are curated into a box just for you and sent out. Our member services team will reach out within the next 24 hours to give you an update on your box!

Georgia
1 review
0 helpful votes
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May Delivery
June 18, 2024

Nice and well fitted clothing, delivery as expected, and the clothing selection is to my taste.

Date of experience: June 8, 2024
Pennsylvania
1 review
0 helpful votes
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More casual than expected
August 29, 2023

I primarily started for more work attire, I have gotten great cloths but diffidently more on the casual side than business.

Date of experience: August 29, 2023
Jessica M. Stately Rep
over a year old

We are so happy you are enjoying the clothes we are sending in your boxes. If you would like more business attire feel free to reach out to our member services team to adjust your style profile or you can do this on your Stately Dashboard! Thanks for being a Stately member!

California
1 review
0 helpful votes
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Great service
July 28, 2023

Is it possible to see the box before shipping? There is usually at least one item I may want to switch.

Date of experience: July 28, 2023
Jessica M. Stately Rep
over a year old

We are so happy you love our service Michael! We do not offer previews at the moment, but we do offer a Shop your look option where you can select the exact items in your box. Log into your Stately Dashboard and take advantage of this for your next order!

Minnesota
1 review
0 helpful votes
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Great value and convenient
June 19, 2024

Nice stuff and super convenient for me. I believe it is a great value.

Date of experience: June 9, 2024
California
1 review
0 helpful votes
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Awesome
February 20, 2024

Love everything about it and the service. Made my life easier getting great quality cloths without thinking about it.

Date of experience: February 20, 2024
Jessica M. Stately Rep
over a year old

So happy you love our service! We would love to send you more items we love. Thanks for being an amazing member!

Tennessee
1 review
0 helpful votes
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Amazing stylists
March 2, 2024

Awesome people to work with, they are extremely receptive to inputs! Will continue to do business with them

Date of experience: March 2, 2024
New York
1 review
0 helpful votes
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Great First Experience
February 6, 2024

I received my first box from Stately and I'm very satisfied! I love all of the pieces selected for me, and I'm excited to get my next box!

Date of experience: February 6, 2024
Jessica M. Stately Rep
over a year old

Thanks for the love Nick! We are so happy you loved your first box and can't wait to send you more amazing items in the coming months.

Louisiana
1 review
0 helpful votes
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Good quality just not a lot of variety
June 15, 2024

The quality each of the items are good but the you don't get a lot of variety

Date of experience: June 5, 2024
California
1 review
0 helpful votes
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Same type of clothes
September 27, 2023

Last 2 packages I have received clothes with flowers stamped, can you please have more variety on the clothes you send me.
Thanks

Date of experience: August 28, 2023
Jessica M. Stately Rep
over a year old

We are so sorry about this and we would love to look into this for you so we can make this right. We do have an exchange process you can take advantage of. Our member services team will be reaching out to you within the next 24 hours to help.

Washington
2 reviews
0 helpful votes
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Pretty good
May 24, 2024

It took a while to get my style and fit dialed in, but in the end I will use Stately again.

Date of experience: May 14, 2024
Jess R. Stately Rep
12 months ago

We appreciate the honest feedback and your willingness to work with our team to get your sizes and style right. Detailed feedback is crucial. Looking forward to styling you again soon! :)