Stately has a rating of 3.6 stars from 645 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.
For the most part, I enjoyed the experience. All items are of quality and for the most part, fit my style. The one sticking point is value... as in, is it worth it?
This is a question I would answer, "Yes it is", but the margin, IMO, for me, was slim. Slim enough that I will take a break for now.
The clothes are nice and, surprisingly, fit better than I expected. Better than when I shop for myself. I have submitted changes to my original styles and sizes and the next box reflected those changes immediately. Great service and great value thus far.
We love hearing that the fit and service have exceeded your expectations! Thanks for your kind words.
I asked earlier to no longer add shoes into the subscription. I have diabetes and have to wear a quality shoe, the shoes in the box I will never wear, they are always too cheap and uncomfortable. I would rather upgrade to a more formal/business subscription without shoes if possible.
Thank you for letting us know about your footwear needs. We’ll remove shoes from your profile and look into upgrading you to a more formal subscription that better suits your preferences.
Hi- My husband loved the last box the most so far- the only issue we have had is the shirts run very small depending on the brand and we end up giving them away even though they are in requested size. He likes the shoes more than he thought also.
Thanks for the feedback! We’ll look more closely at brand sizing inconsistencies and adjust accordingly. We’re glad he’s loving the shoes and overall experience!
I have received several packages from Stately and have not been impressed by any of them. All the clothes seem to be very similar and the feedback on how to interchange the different packages is less than expected. I was really hoping for a stylist that would work with all of my packages to help me with the best wardrobe ever. Not to mention, I received shorts that are too big and still have not received complete instructions on how to exchange despite multiple attempts.
We’re really sorry to hear this experience has been frustrating. We’ll review your account and follow up directly to help with the exchange and ensure your stylist better coordinates across boxes. Your wardrobe goals matter to us.
I'm not a huge fan of the way this works. It seems like a never ending back and forth of exchanges and then I eventually get stuck with things I won't ever wear because they won't let me send it back.
We understand the frustration and appreciate the feedback. We’ll work on making exchanges smoother moving forward.
I've gotten a few now, and for the most part I enjoy them. I do wish they had a preference center so I could add things I do/don't want rather than the style preference images. There are things I definitely try to stay away from that I've gotten and would like them to know not to send them in the future.
We appreciate you taking the time to share this thoughtful feedback. We understand how helpful a more detailed preference center would be, and we’ve shared your suggestion with our team. In the meantime, feel free to reach out with specific notes—we're happy to update your profile manually to avoid those unwanted items.
My new box came in today. All the items fit perfect. Best of all they all matched my look that I want in my clothing. Date night this Saturday will be special with my new look! My wife agrees that the entire box has nice items and she generally doesn't like the outfits that I pick. Evidently she likes what Stately matches up to my profile. Thank you Stately.
We love to hear that! We're thrilled your latest box hit the mark — and we especially love the wife’s seal of approval. Have a great date night!
Clothes have a very wide variation in size. I've had items tagged as large that I swim in and also some that I can't even button. Things I like and want to exchange are not available and a substitute is offered that may vary in size again.
We understand how frustrating inconsistent sizing can be — thank you for letting us know. We’ll look into your past exchanges and work with the styling team to improve size accuracy and offer better substitutions.
Overall, pretty happy. Some clothes have been only slightly out of season for where I live. There's only about two months (January & February) that are really cold enough to wear something warm... the rest of the time, regular shirts are fine. One set of pants I received had a lot of dangling threads I had to cut, and a slight tear in the pocket I fixed with some fabric glue, other than that I really do like that pair of pants. They fit well and are suer comfortable. Since my bariatric surgery in January, I'm down several sizes (I believe I'm a 34 waist now, 36 is starting to be too loose). One pair of denims I received, despite being 36 on the label, was way too big... bigger than a pair of 38's I have. They are so baggy, I just can't get away with wearing them at all... kind of reminiscent of those old JNCO jeans in the 90's.
Thank you for the thoughtful feedback and congrats on your progress post-surgery! We’ll update your sizing and make sure future boxes include more seasonally appropriate pieces for your climate. We also appreciate the note about quality — we’ll flag that for review and pass it along to the team.
So I have used Stately on and off for a couple of years now and overall the service is good, but I always seem to get pieces that are inconsistent with what I think the package should contain. But I guess that is the point. The clothes are high quality for sure, but again I am always expecting sport coats with my package since I'm paying for the top option, but again that's not always the case.
Thanks for being a long-time member and sharing your feedback! We’ll pass your note about expecting sport coats with the top-tier package to the styling team and make sure your preferences are reviewed more closely moving forward.
I received similar items items that don't fit items I would never wear. I've done the clothing match and it just doesn't seem that I'm getting what I'm looking for. And I've received clothing that are not up to my expectations as far as quality.
We’re sorry your boxes haven’t aligned with your preferences — that’s not what we aim for. We’ll take another look at your profile and update it to better reflect your style and quality expectations.
While i have been very impressed with the ease of receiving the box and returning items and even fairly impressed with the variety of items received. I have been very dissatisfied with the actual items received and how to communicate to the stylist what i am looking for. I have received numerous colors and styles that are not my preference. For example i have received many black and dark grays and requested not to have them.
We appreciate the honest feedback and are sorry your preferences haven’t been reflected. We’ll review your style notes and make sure your profile avoids darker colors and better aligns with your preferences in future boxes.
I received lots of items I had listed on my profile I didn't want. Several times you receive items you didn't want and they won't take them back. Lots of the same items, they basically send you clothes off the Macy's clearance rack. You get one free return then they send you the same crap again and make you pay for returns. They send some much crap that you send back I had 3 months of of orderes shipping at the same time bc I had to return so much stuff. The idea
We're truly sorry that your experience has felt repetitive and frustrating — that’s not what we aim for.
We want to help turn this around. It sounds like there were some breakdowns in honoring your profile preferences and managing your return timeline, and we’d love to make that right. Our team would be happy to personally review your profile and update it to prevent further mismatches. We're also happy to talk through any return or billing concerns to ensure full clarity going forward.
I am one of those men that had no sense of fashion. Also shopping for suitable wardrobe is a chore for me. Since joining this subscription service, I have plenty of options for my wardrobe covering all life areas. I value this investment in to Stately. The clothes are unique, stylish, and of great quality. Any man looking to update your style, this is a great service to use..
Thank you for sharing your experience! We're so happy to hear that Stately has made shopping easier and that you're enjoying a stylish, quality wardrobe that fits your lifestyle. Investing in yourself always pays off, and we're honored to be part of that journey. Looking forward to continuing to style you with every box!
I was recently divorced when I started my subscription. I had hardly any new wardrobe and no vision for fashion. This service has made me look good in all areas of my life. My professional side, Social Side, DJ side, and ministry side are all covered. These boxes have boosted my style, confidence, and charisma. Thank you all for your help and dedication to providing quality boxes. THANK YOU
You folks read a book well. 5 shipments and simply spot on. Great quality goods and super service. I recommend Stately to all. Great prices on great quality products.
Wow—what a compliment! Thanks for being such an awesome member. We appreciate the recommendation!
I believe the quality of the clothes that have been sent to me have been very good. The shoes have been nice. Overall, very satisfied with my experience up to this point. Thank you, Stately.
We’re so glad to hear you’ve been happy with the quality and experience! Thanks for the support — we truly appreciate it.
Stately has been a great service for someone like me who would like to update their wardrobe but has limited time to do so. Stately has been easy to use and understand the type of styles that fit me best. I have and will continue to recommend Stately to people I know.
Thanks so much for the kind words! We’re thrilled to hear that our service has helped simplify shopping and bring style into your life, especially with your busy schedule. It's our goal to make fashion effortless, and we’re glad we’ve hit the mark. We appreciate your recommendation and look forward to styling your future boxes!
My wife and I were both pleasantly surprised from the first box. The clothes looked great and fix perfect. It was the Lux package and was a complete outfit in one box. Very Happy.
Thank you so much for the kind words! We're thrilled to hear that you and your wife were pleasantly surprised and that the Luxe package hit the mark with both style and fit. Our stylists love curating full outfits that make you look and feel great—so this absolutely made our day. Can’t wait to style your next box!
They have done a great job with the two boxes I have recieved. I'm not a guy that can walk into department stores and put together an outfit. I've never been that guy, however I have always wanted to dress well.
My satisfaction is two-fold. First, the selection from the stylists is on point and the shoes that weren't were easy to return for a different pair. Second, the value is incredible. No way you could go out an purchase what you are getting from department stores or online for the price Stately is providing.
We really appreciate your thoughtful review! It's great to hear our stylists have nailed the selections and that you're finding incredible value in your boxes. Helping you feel confident without the stress of shopping is exactly why we do what we do. Thanks for trusting us with your style — we’re excited to keep delivering for you!
Answer: Great question! At sign up you can select monthly or bi-monthly. If you need something a little different, feel free to reach out to our team via chat, phone or by emailing us at concierge@statelymen.com
Answer: You can definitely return the items for exchange. We do kindly ask that you provide detailed feedback so our team can make adjustments to your Style Profile and Additional Style Preferences, to assist with your exchange and future packages. Please visit: https://statelymen.com/pages/faq for additional information regarding our exchange process. Or feel free to reach out to us directly via chat, phone or by emailing us at concierge@statelymen.com
We appreciate your thoughtful review and are glad you’ve had a mostly positive experience. We’ll continue refining your selections to ensure they feel worth it. Thanks for giving us a try!