Working Class Heroes has great stock and a service to match. They kept me informed what was happening with my delivery throughout the process and my goods arrived well packaged and as described.

Overall good experience, however, once I placed my order, I received a further email with the subject 'We saved your basket for you' Which automatically made me think that the order was not processed. As this was a sale item and one that I particularly wanted, not wanting to loose it, I placed the order again. Therefore I then received two items and because returns are not free, I have therefore to pay for the postage of this 2nd item.

Just a bit annoying that I was prompted to purchase the basket again. Great idea to send a reminder email and to save a basket, just need to NOT do it, if the basket has already generated a sale!

Best price I could find, no nonsense and next day free DOD delivery. It's nice to see a business cutting to the the chase in these times of turmoil and grey areas.

Paid for DPD next day delivery, as I could have amanged a delivery around our schedules etc.

Didnt get it, instead a slower Hermes delivery (verybad in my Area) without any option to deliver to a pick up point etc.

Refund on next day delivery issue given quickly, not much else thou, no real acklowledgement of the amount of hassle potentially involved. A virtual shrug of the shoulders really.

Might give them another chance in the future with small less time critical items- possibly, but generally a bit underwhelmed by the experince.

Great prices, a lot of choice and super fast delivery. Never any problem. The points system that gives you a discount on the next thing you buy is great. Highly recommended.

I get most of my Vans from this shop , all ways a good experience ,sometimes I change my mind and return the items , exchanges are very easy ,all ways got the latest stuff and then it goes on sale at a super nice price .

Happy with the recent item I purchased and the price. I paid extra for DPD delivery which was very quick. I uses the standard free delivery in the past but that took a long time to dispatch and get delivered.

Placed an order on a Thursday for next day delivery, eventually received the item the following Wednesday - Tracking number provided showed no updates - Contacted the customer service via the help email several times - Was ignored - Contacted via their facebook page and eventually received a response stating they would refund my next day delivery payment ( which they did promptly ) and they look into it - Didn't hear anything else and then my delivery just turned up nearly a week later. There was no follow up email to check I had received my items or explanation as to where my items had been. I just received an automated email to leave a review?! I had been recommended this store by 2 of my friends who are very regular customers with them, however this experience and lack of customer service left me really annoyed, disappointed and not what I was expecting.

Really happy , 2nd purchase and I'll definetly be back. Great products , excellent prices and service.

Great customer experience from product through to price to ease to order through to fulfilment.

Nice job Hero's

First time I have used Working Class Heroes but it certainly won't be the last. Apart from the sign up issues (it wouldn't let me make a rewards account for some reason) I would say the whole process was excellent. I'm happy with the items I bought but it was the shipping that they excelled at. Super quick, well packaged. I could t recommend them enough. In fact I'm fairly sure I'll buying something else from there this week. Keep up the good work guys.