First class service from a firm that places customer satisfaction and professionalism at the very top of their ethos. Excellent product delivered at an exceptional price and backed by a cast iron returns policy. Perfect online purchasing experience. Highly recommended.
Working class hero's was a very well set out website and easy to use. It was very efficient and will definitely be shopping on their website again
I bought 3 jackets online. I returned two but was refunded for the wrong jacket which meant I was £45 short on the refund. I sent evidence after they destroyed my returns form (ie photos of the jacket I'd kept) but the business didn't want to know, just kept repeating the same message which made it clear they weren't listening.
This despite it being obvious their stock-keeping is a total disaster. Eg they were asking me from which warehouse they had sent the jackets. You know where the blame lies when a business starts asking the clients things that only the business should know.
If you don't have to return anything you might be ok, but if any issues arrive, they will assume you are at fault and refuse to listen. Avoid.
Fast delivery, reasonable prices lower than competitors for same product that I bought. Overall very happy with my experience with working class heroes and would use them again.
Shopping for clothes has not been this much fun since I bought a pair of Spliffy jeans from the indoor market when I was 12 years old. I can't recommend Working Class Heroes Enough.
I was searching online for some cool Adidas sneakers and stumbled upon Working Class Heroes site, which looked very appealing with variety of cool and casual footwear and clothes. Altough the site looks very professional, I was still a bit skeptical when ordering, because I rarely shop outside the bigger sites like Ebay/Amazon. But it turned out I really had nothing to worry about, sneakers were great, looked exactly like on photos, are very comfortable and the delivery was fast. I would gladly recommend Working Class Heroes to anyone!
Second item purchased within a week. Northface Jacket for grandson arrived on time perfect fit. Happy young man! Following this experience l Spoke to a guy called Adam regarding sizing. i.e. what mens size should l order for wearing as a woman. Perfect answer, perfect size, very happy customer. Will recommend this company and definitely buy from them again
Thank you guys.
I've ordered from WCH quite a few times now - I've never had any issues. Orders always arrive quickly, and they have free returns which is really useful if you want to order a few things to try. They always have a good selection of brands on their website, and the prices are on par with other stores. They're now my go to store when I'm looking for something new - recommended!
Having been let down by another company I was struggling to find the shoes my son wanted for his birthday. The guys at Working class heroes not only had the shoes but got them to me in time for the birthday. Also, there was lots of communication throughout the process. I am happy to highly recommend this company and will use them again.
This is the first time I have purchased from Working Class Heroes and it won't be last. The goods were sent out promptly and the communication about my order and it's status was first class. The item was as described and in perfect condition.
They stock some really cool stuff that you don't see elsewhere and even the free delivery is super-fast. Highly recommended.
First time I have used Working Class Heroes but it certainly won't be the last. Apart from the sign up issues (it wouldn't let me make a rewards account for some reason) I would say the whole process was excellent. I'm happy with the items I bought but it was the shipping that they excelled at. Super quick, well packaged. I could t recommend them enough. In fact I'm fairly sure I'll buying something else from there this week. Keep up the good work guys.
Great prices and great stock. I ordered 2 separate parcels within minutes of each other which jointly would have meant free delivery. I contacted customer services to try an avoid paying 2 delivery charges and get free delivery and was told it wasn't an option. The items hadn't been posted and I would've thought it was a simple thing to remedy. A minor niggle but it disappointed me.
I bought a mans truckers cap, which turned out to be very small [I presume a kids or womans cap] Even though it was adjustable snap-back I couldn't fit it on my head...so I returned it with a note asking to refund order and delivery, but they only refunded order. I think that I should have been refunded the delivery charge as well because it is clearly their mistake not mine.
Super quick service for both orders, which were despatched the same afternoon and delivered the next day in both cases
Great to have the option of free returns too; and nice to get the note in the box to explain all about WCH and who is who in the business. Makes it all a bit more real when you are buying online!
Great products, great prices, super fast delivery, would use again, hook me up with a discount code? :)
Lots of lovely personal touches set this apart from so many online purchases. Next day delivery is offered at an extremely reasonable rate. I wouldn't hesitate to recommend this company.
Expedient service and most of all I received a very heart warming message from the team for my first order. Always good to understand the genesis of the company. No complaints at all and will recommend.
I enjoyed the detail associated with the descriptions of the items and the personal touches in the communications received by the company. The items that I ordered were exactly what I was looking for. The delivery system with DPD is awesome as it is so accurate. Highly recommended and I will visit the store next time I am in the Lake District.
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