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SnapDeal

How would you rate SnapDeal?
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India
1 review
0 helpful votes
Follow Hitesh K.
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I had ordered a small cooler, it is not like it was shown in the photos, it is a waste of money and they do not have any route policy either

Date of experience: April 15, 2025
Deepak J. SnapDeal Rep
2 weeks ago

Hi Hitesh! Sincere apologies for the unpleasant experience. Please share your order details at care_yt@snapdeal. Com so that we can help you out.

Thanks,
Team Snapdeal

Washington
2 reviews
0 helpful votes
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Delayed multiple times
December 3, 2024

I recently had a frustrating experience with Snapdeal. I ordered a belt but the delivery was delayed multiple times without any updates. Despite contacting customer service, I didn't receive clear answers about where my product was or when it would arrive. I eventually had to cancel the order but the process to get the refund took much longer.

Date of experience: November 6, 2024
Deepak J. SnapDeal Rep
5 months ago

Hi Samuel! We sincerely apologize for the inconvenience you had to face. Please share your registered contact details at care_yt@snapdeal.com so that we can connect and discuss this with you.

Thanks,
Team Snapdeal

Hungary
1 review
0 helpful votes
Follow Eliána T.
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I ordered a pair of shoes from snapdeal but they delivered the wrong size and the quality was not good. It even arrived longer than expected. The return process was inconvenient. Their customer service is not replying to all my messages. I will not order in this site ever again!

Date of experience: October 14, 2024
Deepak J. SnapDeal Rep
4 months ago

Hi! Sincere apologies for the unpleasant experience. Please share your order details at care_yt@snapdeal.com so that we can help you out.

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow Tarun M.
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Snapdeal's flexibility in payment options is a big plus. They offer a wide range of payment methods, including credit/debit cards, digital wallets, and even cash on delivery. This variety ensures that I can choose the payment option that suits me best for each purchase, adding to the overall convenience of shopping on the platform. Their dedication to accommodating diverse payment preferences and their user-friendly interface make Snapdeal a top choice for me.

Date of experience: March 19, 2024
India
1 review
0 helpful votes
Follow Shalini M.
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Best price
March 19, 2024
Updated review

Snapdeal's reliable delivery is a significant reason I choose to shop with them. I can always count on them to deliver my orders as promised, which is essential, especially for time-sensitive items. The tracking information they provide adds to the peace of mind, and I appreciate the transparency in the delivery process. Their commitment to punctuality and transparency truly elevates the overall shopping experience, and I trust them implicitly.

Date of experience: March 19, 2024

Return on product
July 5, 2022
Previous review

I have ordered boots from here, but I dint like the boots, I have returned the product it was so smooth to return here

Date of experience: July 4, 2022
Ohio
5 reviews
0 helpful votes
Follow Teddy g.
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Kinda mid...
April 18, 2024

Was looking for some cosplay deco stuff, searched many websites, stopped here. They had some good things, so i ordered them... But then i've met the cutom service and shipping. Not only all responses were so long to wait, like 3-5 days, but the shipping was longer that i expect... Lost time that i could use for photos and promos...

Date of experience: April 18, 2024
Deepak J. SnapDeal Rep
over a year old

Dear Customer! We sincerely apologize for the inconvenience you have experienced. Your feedback has been duly noted, and we are committed to making necessary improvements to enhance our services. We look forward to providing you with an even better shopping experience in the future.

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow Anurag N.
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Best experience
June 25, 2024

I recommend to anyone looking for a reliable and convenient online shopping platform in India. Whether you're shopping for electronics, fashion, or everyday essentials, extensive selection and user-friendly interface make it a worthwhile choice for online shopping.

Date of experience: June 25, 2024
India
1 review
0 helpful votes
Follow Arti R.
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Great experience
April 27, 2024

I recently purchased a shoes from snapdeal, and I couldn't be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly. The shoes arrived in excellent condition, exactly as described on their website. I'm thrilled with the quality and will definitely shop at snapdeal again in the future. Highly recommended!"

Date of experience: April 25, 2024
India
1 review
0 helpful votes
Follow Kajal C.
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Best quality product
March 19, 2024

Snapdeal's hassle-free returns process is a significant relief. On the rare occasion when I've needed to return a product, the process has been smooth and efficient. Their transparent return policies and quick resolution of issues demonstrate their commitment to customer satisfaction. Their commitment to seamless returns, coupled with transparent policies and prompt issue resolution, solidifies Snapdeal as a customer-centric platform that truly prioritizes satisfaction and peace of mind.

Date of experience: March 19, 2024
India
3 reviews
2 helpful votes
Follow SANJAY J.
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While Snap Deal used to be a fantastic source for affordable goods, things have changed. I've successfully ordered over 9 items from them in the past, but now the prices have become quite expensive.

Date of experience: July 5, 2024
India
1 review
2 helpful votes
Follow Mukesh M.
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After awaiting for 3 weeks chest of drawers and no feedback from Snapdeal, they just simply offered to refund monies after none delivery. Totally unprofessional company, $#*!ing useless customer care with automated message selection.

Date of experience: November 16, 2018
India
1 review
1 helpful vote
Follow Unknown I.
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Deadly disgusting
March 6, 2021

Is this even supposed to be a serum it feels more like powder water do you think customers are a joke or fools no we're not u guys r the biggest joke ever seriously I wish u could go bankrupt if u can't sell authentic products then don't dont fool people

Date of experience: March 6, 2021
Deepak J. SnapDeal Rep
over a year old

Dear customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

India
1 review
0 helpful votes
Follow Ravi B.
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Like the imported Nike shoe bought with them
2500 bucks worth
Bought in cod- got in 4 days
Quality is very good and thanks for keeping trust.
Writing this to review for people because I love their service.

Date of experience: January 25, 2022
India
1 review
1 helpful vote
Follow Vipin K.
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Yes, Snapdeal sells genuine products. I recently ordered Red tape shoes for myself and they were original just like we get in Red tape outlet. I really loved the whole shopping experience with Snapdeal as it just took me few clicks to order it from their App, and I was asked to relax:-) and bingo, they delivered the product within 5 days without any hassle. Now, I have almost stopped wasting my time by going out and shop, I just check their app even for my other household needs. Amazing experience!

Date of experience: February 11, 2021
India
1 review
0 helpful votes
Follow Shreya S.
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I bought a Nandika Eine cream from snapdeal. The container was half filled (600 gms approx against 900 gms) and seal was in broken state. Not going to buy again from snapdeal. Seller is a fraud should be kicked out of snap deal.

Date of experience: March 9, 2020
India
1 review
0 helpful votes
Follow Revansidda K.
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Damage piece
August 12, 2023

I contacted Snapdeal and the product is damaged but the returns facility is also very slow. Again, the delivery boy has not come yet, he says to send it through the post office. I am responsible for this Snapdeal.is west

Date of experience: August 11, 2023
Deepak J. SnapDeal Rep
over a year old

Dear Revansidda,

We extremely regret the inconvenience caused. We've got your order details and we will connect with you on priority to discuss this further.

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow Akash S.
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Shopping Exprience
February 29, 2024

Brilliant app ever used no doubt. So far I have ordered 10 products and all are perfectly fine. Their product assortment is fabulous and prices are reasonable. The app UI is super smooth and user friendly. Snapdeal's model of value ecommerce is exactly what we need i.e. Best quality products at cheap prices as brands doesn't matter. Their customer support is really helpful. Complaints, if any, are resolved in 2 to 3 days. Great service I really love it and would love to order again from them 😊

Date of experience: February 28, 2024
India
5 reviews
122 helpful votes
Follow Fiza K.
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Good service...
December 18, 2015

I brought “Samsung galaxy Tab E” Snapdeal.com. It is one of the best online website. This site available lot’s of different brand and giving more option for purchasing. I was very happy to get my product delivered on time...

Date of experience: December 17, 2015
India
5 reviews
98 helpful votes
Follow Nicky s.
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I have used the services of snapdeal.com its a best company in comparison to others. 2 times i ordered online t-shirt for my sis both time they delivered on time. Their quality of apparel is so good as per our expectations. Thanks for delivering us your kind service snapdeal.!

Date of experience: December 17, 2015
India
1 review
0 helpful votes
Follow Megha G.
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Snap deal is not fake
February 23, 2021

No, they don't sell Fake. If product quality worries you, check other customer reviews before buying. I have got some really crack deals from them. The best thing, I shop on App, I get minimum 3 discount coupons to choose from and that translates into steal deals everytime.

Date of experience: February 22, 2021

Overview

SnapDeal has a rating of 2.6 stars from 789 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.

service
300
value
294
shipping
293
returns
281
quality
287
This company responds to reviews on average within 1 day