SnapDeal

There are sellers who sell duplicate and non authentic products under the name of reputed companies. I had brought the matter to notice of the site customer support as I was sold a Transcend Ram 4BG, which was made by another company and not any companies listed by transcend, the packing was also seemingly real.
Even after making the complaint, they did not do anything about it. They were not able to send me an original product, rather they cancelled my deal.

Damn bad experience... i ordered a USB mouse on 23rd of January and now its February and still i haven't received it. I could have bought from other websites but i trusted this website and what i get it THIS. I am very disappointed... also my cousin had ordered headphones a couple of months ago and the headphones that came were faulty so he e- mailed them... it took them weeks to respond. Were poor service is offered by the website... now i can buy the same product on other website but i can't cancel it here on SNAPDEAL

Snapdeal customer service standards can be make out from the incidence when they didn't refunded my rs399 for a product which I returned them... I had to return two products in their original packing in which those products came and it was in one single pack. Naturally while returning back I was supposed to return it in the same packaging and in the same way like it came. But I just confirmation of refund of one item n for other item they showed as pick-up unsuccessful. Fraud company. Poor standards. That's the reason their rating is so low and they cannot ever compete with Amazon.

I ordered one item last week, the packaging of which was bit damaged. Immediately contacted them on whatsapp and the team initiated the replacement process. Next day hi item pick up hogya tha and then new item b deliver hogya 2-3 din me hi. This time it came in a new package and in very good condition. Thanks Snapdeal.

Snapdeal is a top-notch online shopping platform with an extensive product selection, great deals, and discounts. Their excellent customer service, fast delivery, and focus on user security make it a trustworthy and enjoyable shopping experience. I highly recommend Snapdeal for hassle-free online shopping.

I ordered boat headphones and other small gadgets. Good quality nice product and reasonable price. I am very satisfied with the product and thanks for snapdeal. Would recommend to surely go for it. Also customer service if very very good they keep helping on every step.

Order ID: *******5117 (1 Item) DETAILS
Placed on 19 Nov, 2016. Snapdeal failed to update shipment status since 21-11-2016. When continuously tried contacting the help center for more then 3-4 times than they extended the delivery date till 7th dec 2016. They called stating th shipment will reach by 7-12-2016. They called every day saying the shipment will reach in 48 hrs then 24 hrs but on 7-12-2016 they called and said please cancel this order and make a fresh order. AFTER 29 days from placing order. I simply don't understand this means that the AWB number, numerous calls and the status updated from Snapdeal side are fake thats y the shipment was not delivered. They could have told me that the shipment will not be delivered rather than fooling us. Never seen such insincere and liar company

Newly, I bought two pairs of formal shoes by ordering from Snapdeal which was on online payment. It also has a return policy on the items I bought. Called the customer care, i was very unsatisfied by their customer care representative who was dealing with me on the same. When I requested him to speak with a senior representative he denied by saying no senior is there. The representative had no manners to talk with any customers who are again and again requesting about the return. Anyhow I got my money from Snapdeal and also the refund policy is very poor...

Hi Team, I had placed order due to size issue I requested for replacement but by mistake I cancelled the pickup of replacement product.

I tried calling to customer care number provided on the website its of no use and I have sent mail to *******@snapdeal.com but no response.

There is no proper service given by Snapdeal which is so annoying. I had followed up with them since from a week till now I have not got single reply from your team. Such a pathetic customer care you have. I am very disappointed that you guys are not so supportive to the customer.

There is no proper customer care is update in the website and there is no chat service also only mail service you have unfortunately nobody is replying.

Such worse service your providing.

Can anyone help me to resolve this issue urgently.

Snapdeal is one of the best Apps in ecommerce. It provides a variety of value for money items and I just got an amazing scooty cover delivered to me. I was looking for it everywhere, however, it was coming very costly. Then I randomly searched it on their App and got it at the best price. Their delivery service is also very fast.

I had a very good experience 2ith Snapdeal. Last month I ordered for a pair of shoes for my dad. However had to replace them due to size issue. I raised a complaint on same day and on the next day itself it was taken. The replacement was delivered within 3 days only. The best part about it was Snapdeal was there at every point from complaint registration to pickup and then replacement delivery. They updated me for everything. Thanks Sd