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SmallwoodsReviews 726

4.3

From the business

Smallwoods is a family-owned company based in East Texas, specializing in affordable, custom wall art and home décor. Founded in 2012 by Josh Smallwood, the brand was built on the values of family, resilience, and community. What began as a small framing business has grown into a thriving operation offering a wide range of personalized products — including custom frames, framed wrapped canvases, wrapped canvases, hanging canvases, wood prints, and apparel.


smallwoodhome.com
GILMER, TX, United States
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Smallwoods Reviews Summary

Smallwoods has a rating of 4.3 stars from 726 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Smallwoods most frequently mention customer service, great quality and top notch. Smallwoods ranks 23rd among Home Decor sites.

This company responds to reviews on average within 3 days
Illinois
1 review
0 helpful votes
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Beautiful
June 24, 2025

Beautiful pictures and great service! Would highly recommend!

Date of experience: June 14, 2025
Georgia
1 review
0 helpful votes
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Always amazing
June 24, 2025

This is my second time purchasing from smallwoods. This time I just purchased the images to replace images from last year and they came out amazing. I love the texture to the pictures. I love how clear everything turns out. I highly recommend getting your pictures framed by smallwoods. Replacing the images in the frames was also so simple.

Date of experience: June 14, 2025
Victoria B. Smallwoods Rep
2 months ago

Thank you so much for coming back to shop with us, Sasha! We're thrilled to hear your Print Refills turned out beautifully and that the replacement process was simple. Your kind words mean the world to us. Thank you for the recommendation and for being part of the Smallwoods family! 💙

Arkansas
1 review
0 helpful votes
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Love all my Smallwood!
June 23, 2025

These are lovely and make a great accent to my room. They really add a lovely bit of my hubby and I to celebrate each other.

Date of experience: June 13, 2025
California
1 review
0 helpful votes
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As always... LOVE!
June 23, 2025

Pictures and frames look exactly as expected. We've ordered multiple times and always love them when we receive them! Smallwoods does an excellent job!

Date of experience: June 13, 2025
Georgia
1 review
0 helpful votes
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Satisfied customer
June 23, 2025

My product came out absolutely beautiful. I had an issue with the product but it was completely due to my own fault. Customer service was amazing and worked with me when they did not have to do so. I could not have asked for a better experience, nor a more helpful and friendlier staff.

Date of experience: June 13, 2025
Victoria B. Smallwoods Rep
2 months ago

Hey Alice! Thank you so much for your kind words! We’re happy to hear that your product turned out beautifully and that our Loyalty Support Team was able to help you through the issue. It means a lot to us that you had such a positive experience. We’re always here to help!

Thanks again for choosing Smallwoods and for sharing your feedback. 💙

Missouri
1 review
0 helpful votes
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Gorgeous
June 23, 2025

I absolutely love the frames... My house is literally filled with only these frames! I highly recommend and you will not regret the purchase!

Date of experience: June 13, 2025
Kentucky
1 review
0 helpful votes
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Loved the framed canvas!
June 23, 2025

The frames and photos were beautiful. One of the canvas pieces has popped out of the frame during shipping, but was easily put back in and without damage.

Date of experience: June 13, 2025
South Dakota
1 review
0 helpful votes
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Quality
June 23, 2025

Love my prints! Great quality! I was not disappointed. The website took me a little bit to figure out (probably the user LOL). Will definitely order from here again.

Date of experience: June 13, 2025
Victoria B. Smallwoods Rep
2 months ago

Julie, we’re so happy to hear you love your prints and that the quality met your expectations! We’re always searching for ways to improve customer experience, so we appreciate your feedback about the website.

Thanks for choosing Smallwoods, and we can’t wait to have you order from us again! If you need assistance with the ordering process, give our Loyalty Support Team a shout, and they will help guide you through it! 💙

Colorado
1 review
0 helpful votes
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Love it!
June 23, 2025

Easy to upload photos and choose your frame and filters. Looks gorgeous on the walls!

Date of experience: June 13, 2025
Texas
1 review
0 helpful votes
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Better than expected
June 23, 2025

The pictures turned out amazing. Will be buying more pictures in the future!

Date of experience: June 13, 2025
Alabama
1 review
0 helpful votes
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On Point
June 23, 2025

The four framed pictures of my grandchildren are beautiful. They turned out even better than expected. Excellent color and quality. They were shipped promptly and packaged very well. Everything was on point!

Date of experience: June 13, 2025
Kentucky
1 review
0 helpful votes
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Review
June 23, 2025

Website was easy to use and great prices. When the product arrived I was shocked out how good it turned out. Will definitely order again!

Date of experience: June 13, 2025
Louisiana
1 review
0 helpful votes
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Review
June 23, 2025

Very Nice frames and prints. Service was fast and customer service was great when I had an issue with one of my prints.

Date of experience: June 13, 2025
California
1 review
0 helpful votes
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Love my frames!
June 23, 2025

Love my frames so much! The colors are beautiful and so well made!

Date of experience: June 13, 2025
Missouri
1 review
0 helpful votes
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Beautiful work!
June 23, 2025

Everything was perfect loved how it turned out and how fast it came!

Date of experience: June 13, 2025
Tennessee
1 review
0 helpful votes
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Family
June 15, 2025

I ordered 4 x large framed canvas and 1 large canvas. I absolutely love them! Priceless!

Date of experience: June 5, 2025
New York
1 review
0 helpful votes
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Customer service was zero help and did not care that I was completely unhappy with the quality of the print. They say it "meets their QC standards" well their standards must be extremely low. The picture is lighter in color and distorted looking as if it was stretched to make it wider. They refused to reprint or provide any sort of resolution what so ever because it apparently meets their low quality standard. Would never order a canvas print from them again.

Date of experience: June 5, 2025
Alabama
1 review
0 helpful votes
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Always great!
June 14, 2025

I've used Smallwood for years. They never disappoint! They are beautiful and quick delivery.

Date of experience: June 5, 2025
Victoria B. Smallwoods Rep
2 months ago

Genny, thank you for your kind words and loyal support over the years! We truly appreciate you!

Texas
1 review
0 helpful votes
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Wrapped canvas
June 14, 2025

Always a great product. They take pride in their quality and service. Timely delivery of picture.

Date of experience: June 4, 2025
Victoria B. Smallwoods Rep
2 months ago

Troy, we are happy that you are happy! We appreciate your support.

Kentucky
1 review
0 helpful votes
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We continue to order our big wall photos from Smallwoods! The quality is great. They are easy to work with! And the photos look amazing and very classy! So many people give us compliments! Thank you! Ps fast shipping too!

Date of experience: June 4, 2025
Victoria B. Smallwoods Rep
2 months ago

Annika, we're thrilled to hear that you're loving your prints and that our team could assist with your order. It means the world to us that you continue to choose Smallwoods! Thanks for your kind words.