The company has garnered a mixed reputation, with many customers praising its platform for providing reliable information and fostering consumer protection against scams. Users appreciate the user-friendly interface and the speed of review posting, which enhances their shopping confidence. However, significant concerns arise regarding usability issues, including login difficulties and the inability to edit or delete reviews. Additionally, suspicions about fake reviews and inadequate support responses have been noted, leading to frustration among users. Overall, while the company serves as a valuable resource, improvements in customer service and platform functionality are essential for enhancing user satisfaction.
This summary is generated by AI, based on text from customer reviews
This is a great website for telling people about your experience with these websites. It doesn't require you to give your personal info, and this is how I write about the terrible learning compainies that my school uses. This was a great idea, executed greatly. This a a great website. Infact, if you're reading this, you're on it right now. Thanks sitejabber.
Every review someone posts is bad. I fully agree this is the worst possible site. Now they have info
Hi there. We’re really sorry to hear this. Please reach out to us at sayhello@sitejabber.com. We’d love the chance to help make things right.
Also known as scam advisor this site will only provide negative reviews of a company. If any positive reviews are posted they will remove them immediately. What a hoax!
Hey Mark, we appreciate you taking the time to share your concerns with us.
Our goal is to gather genuine experiences, whether positive or negative, in order to help others make informed decisions. Review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. You can learn more about our vetting process at https://www.sitejabber.com/faq#fake. We want to assure you that our platform does not solely promote negative reviews. We value all feedback in order to provide authentic user experiences.
Sitejabber is a game-changer for online shopping. Its reassuring ratings instill confidence, especially when navigating unfamiliar websites. With its AI-driven platform, millions of buyers like myself connect seamlessly with businesses and their offerings. Sitejabber's reliability and user-friendly interface make it a true blessing in today's digital landscape. I'm grateful for its commitment to integrity and wish more platforms followed suit.
Thank for leaving us a review, Glenn! We've got your back. 🙂
A highly reliable reviews platform that businesses are not fond of. Unlike other review platforms, this platform does not delete legitimate reviews, ensuring that the feedback from customers is accurately portrayed.
Finally, we have a review platform that is genuinely neutral, independent, and worthy of our trust.
Thank you for leaving us a review, Mouloud! We appreciate it.
I had no trouble writing a review for Blinds.com. However circumstances have changed and I need to either edit or remove this review. Not only am I unable to locate the review, Sitejabber will not allow me to login, ask a question, zip. So yea, FRUSTRATED!
Thank you for bringing this matter to our attention. We apologize for any inconvenience it may have caused.
You can update your review by logging into your Sitejabber account at sitejabber.com/login and then using the links located by clicking the 3 dots next to the review on your profile page. You can navigate to your profile by using the dropdown menu at the top of the page (three lines on the upper left of our mobile site, or the arrow next to your name in the upper right of our desktop site) and clicking "View Profile."
If you would like to completely replace the original review or fix errors, please use the "Edit Review" option. If you'd like to simply add new information and keep the original review intact, please use the "Submit Update" option.
We have also noticed that you have been using two email accounts on our platform. Could you please let us know which email you would like to use as your primary account? This will allow us to merge the two profiles for you.
If you have any further concerns, please let us know at sayhello@sitejabber.com.
This is a very good site for all of us, its contents are meaningful, consistent, and descriptive. I used it to my whole satisfaction. It is up to the mark. It provides a lot of opportunities for whole communities all over the world. I appreciate its management and development team. It is wonderful.
Thanks for sharing your experience with Sitejabber Muhammad!
Site Jabber is an internet security and consumer protection website which informs consumers about the latest schemes on (e. I. scams and dangerous money schemes, etc.). Scam Runners do not realize that when they use government agency systems and technology to scam people out of their money, the federal government has full jurisdiction to execute measures that will lead to imprisonment, fines and judgments against them and pay back any monies due to victims.
When I log out, my profile shows up as missing and says I'm not active. I've been making reviews for years. So, I have no idea what's going on. I've emailed support several times a day and today I emailed the help desk to try and resolve this. It seems like I have to email them every day, several times a day because I keep getting the "profile not found" message. If my profile isn't found, why can I still make reviews and log in?
Hi Miriam, we're sorry for any frustration this situation has caused. We've looked into your profile and have corresponded with you via our helpdesk. As mentioned in these emails, our system has been automatically flagging your reviews and account as spam due to the use of referral codes. Instead of putting these codes in the text of your review, we advise you try including them in a photo or video instead. Hope this helps – please let us know if there's anything else we can help with.
I think this is a absolutely great site and I support the premise entirely! It's so easy to put up a site, which is good, but bad at the same time. By working together, maybe we can help each other avoid scams.
Hey, while we're at it, let's work hard to keep the government from sticking their greedy hands into the net. Pay attention, c'cause they keep introducing bills that would tax internet users one way or another.
So far, so good. I especially like to share my experiences with message boards and have found few places where they can be rated. Who wants to invest their energy into a forum only to find out there's something really off about it. I would love to see more ratings and discussions on them. It's usually not money (although some do charge for premium membership and most at least request payment) but it is time, which in my book, counts too. For all else too, it is very useful to be able to check out a website's reputation rather than find out the hard way. Excellent.
I have been using Sitejabber for almost a year. As of today, no issues with this review platform.
They do read reviews before posting but they usually get it done in less than hour depending on the time of day.
Good Job!
Thank you so much!
I can tell you all reading this one thing. My putting the horrible service review on site jabber, sammy dress has responded more going through site jabber where everyone can see than trying to contact them personally through their site so give it a try and dont take silence for an answer
This is an awesome website. I wrote a review here that I'd had no luck resolving though regular customer service. Within 2 days of posting my review here the company contacted me with an acceptable resolution. Thank you sitejabber.com!
Thanks, Angela!
I have been able to check out a lot of products and services before buying or doing any type of business. I can say, leaving a review does have some glitches with the processing circle that is none stop, you just refresh the page and it will show up once verified. No issues for me. I'm patient.
Thanks for sharing your experience with Sitejabber - we really appreciate your feedback. We’re so glad you’ve found our site informative.
Who knew writing reviews would make you feel so much better! I love being able to tell people about the best experiences I have had and some of the horror stories to warn others. <3 good job Sitejabber!
Hi Caitlyn - we have your back! :)
Sitejabber, on my profile, my "view count" goes up, even when the review isn't publically visible
Also I've commented on other reviews. My comments are visible from my own account, but don't show when I log out?
Reddit calls it shadow-censoring... twitter, facebook and possibly others do it.
Your update button doesn't work. "updating" causes reviews to disappear (still visible from your own login, and the view count still mysteriously going up slowly, of course)
You still initially get a chirpy email response saying "thanks for reaching out". Then nothing
Highly suspicious...
(I mean, at least you don't have "trust" in the name, like some review sites)
Also your review edit field is tiny... encouraging minimal text in reviews?
Always check your submissions are visible when you log out of your account, whatever website you're on.
Hey there, we understand this took place a while ago. If you’re still experiencing issues, can you send us more details at sayhello@sitejabber.com? We’d like to learn more about your experience and will be waiting for your email.
How many people take the time to go to SiteJabber to give 5 stars? I didn't, I went here to check out if the online stores I want to use are legitimate. Thank you.So glad to find this site and hope it will grow and prosper.
Note to all those who review online businesses: If you LOVE an online store, explain the details of your transaction(s). To be credible, readers want to know 1.) what you purchased - details if color / size / quality matter 2.) how often you have done business with them 3.) Your personal experience with any communication - ESPECIALLY if it's great.
I'm looking forward to reading all HELPFUL reviews!
Thanks for your feedback. :)
Hi Carol, thank you for sharing your experience with us!
Sitejabber is a game-changer! This platform delivers an impeccable user experience. I'm amazed by its vast database of genuine reviews, helping me make informed decisions effortlessly. Navigating the site is a breeze, with intuitive features and a sleek design. I appreciate the transparency and credibility, as each review is authenticated. The community engagement is commendable, fostering trust and mutual support. Sitejabber has saved me from potential scams and poor services multiple times, becoming my go-to guide for all online purchases. With its user-friendly interface and wealth of reliable feedback, Sitejabber is an invaluable resource, ensuring a worry-free online experience. Highly recommended!
We appreciate you Arsalan!
It is nice to finally find a site with reviews by actual customers. Most sites seem to hire reviewers and you can't believe what is being said. I am interested in both the good, and not so good, reviews. After reading them I can make up my own mind. Keep the ratings honest. The web needs your kind of service.
We are grateful you took the time to leave us a review, Fred.
We've got your back, Everest!