• Sitejabber

Sitejabber

Overview

Sitejabber has a rating of 3.88 stars from 1,202 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sitejabber most frequently mention customer service, online shopping, and good work. Sitejabber ranks 1st among Consumer Protection sites.

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 58.6%
Positive
34
Neutral
2
Negative
22

Instant Feedback

1 reviews

29
See all photos

What reviewers want you to know

Positive highlights

  • After joining site jabber and becoming an active member, I found it amazing.

Critical highlights

No critical highlights yet

How would you rate Sitejabber?
Top Positive Review

“Sitejabber”

GLENN J.
4/2/24

Sitejabber is a game-changer for online shopping. Its reassuring ratings instill confidence, especially when navigating unfamiliar websites. With its AI-driven platform, millions of buyers like myself connect seamlessly with businesses and their offerings. Sitejabber's reliability and user-friendly interface make it a true blessing in today's digital landscape. I'm grateful for its commitment to integrity and wish more platforms followed suit.

Top Critical Review

“Try to remove your old reviews?”

Andrew L.
4/2/24

I tried to remove an old review and this site will not let you correct or change or delete it? What good are you if changes can not be made to give the real truth about some business. So now it is time for sitejabber's review. 1 star I also noticed that since I did not upload a photo of myself, Sitejabber added a photo of a female instead, what was that all about? Try fixing your problems with this site!

Reviews (1,202)

Rating

Timeframe

Other

Reviews that mention popular keywords

site jabber (42)
Thumbnail of user glennjonesjr972
1 review
1 helpful vote
April 2nd, 2024

Sitejabber is a game-changer for online shopping. Its reassuring ratings instill confidence, especially when navigating unfamiliar websites. With its AI-driven platform, millions of buyers like myself connect seamlessly with businesses and their offerings. Sitejabber's reliability and user-friendly interface make it a true blessing in today's digital landscape. I'm grateful for its commitment to integrity and wish more platforms followed suit.

Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Thank for leaving us a review, Glenn! We've got your back. 🙂

Thumbnail of user andrewl2027
2 reviews
0 helpful votes
April 2nd, 2024

I tried to remove an old review and this site will not let you correct or change or delete it? What good are you if changes can not be made to give the real truth about some business. So now it is time for sitejabber's review. 1 star I also noticed that since I did not upload a photo of myself, Sitejabber added a photo of a female instead, what was that all about? Try fixing your problems with this site!

Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hey Andrew, we apologize for the inconvenience caused.

You can update your review by logging into your Sitejabber account at sitejabber.com/login and then using the links located by clicking the 3 dots next to the review on your profile page. You can navigate to your profile by using the drop-down menu at the top of the page (three lines on the upper left of our mobile site, or the arrow next to your name in the upper right of our desktop site) and clicking "My Reviews."

If you would like to completely replace the original review or fix errors, please use the "Edit Review" option. If you'd like to simply add new information and keep the original review intact, please use the "Submit Update" option.

Please send us an email at sayhello@sitejabber.com if you have any questions!

Thumbnail of user martyw151
1 review
0 helpful votes
March 31st, 2024

Now I tried to write a reveiw on Tmoble and the site won't let me submit it,,it keeps saying Tmoble.com is not a real site,,what garbage!Both companies

Tip for consumers:
This company T moble is garbage and treat their customers as such,,I'm being charged for 2 months of service and I have only had the phone since February 13th

Products used:
My old phone

Service
Value
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Quality
Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hi Marty, oh no! Can you send us a screenshot of the message you received when trying to submit your review on T-mobile at sayhello@sitejabber.com? It's also worth mentioning that your review will not submit if there is a typo in the URL. The correct domain should be www.t-mobile.com

Thumbnail of user joshuat698
1 review
0 helpful votes
March 27th, 2024

This company own me accountability and transparence on how they trade with my $******* without earn nothing from them, which automatically gives me the power to involve WOR,CONS,ULT,ANC for their support on how my money will be recover.

Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hey Joshua, thanks for writing a review but it seems like this was left for the wrong company. In accordance with our review guidelines, we’ll be removing your review from this profile, but feel free to leave it on the correct company's profile so they can see your feedback – thank you!

Thumbnail of user chenmeili521
1 review
0 helpful votes
March 28th, 2024

Highly recommend. Great service. Full satisfied. Full recommended.Of course! To provide you with tailored content, I'll need some information about your business. Could you please specify the type of business, the products or services you offer, your target audience, and any key messages or unique selling points you'd like to highlight? This will help me create content that effectively communicates your brand's value proposition.

Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hey David, thanks for writing a review but it seems like this was left for the wrong company. In accordance with our review guidelines, we’ll be removing your review from this profile, but feel free to leave it on correct company's profile so they can see your feedback – thank you!

Thumbnail of user user7305
1 review
1 helpful vote
June 30th, 2022

Prodayut razlichnyye podarochnyye karty, kupony i tak daleye. Snachala popolnyayesh' sayt na 50 yevro, potom okazyvayetsya, chto nuzhno popolnit' yeshcho na 50 yevro tak kak tam minimum mozhno pokupat' podarochnyye karty na 100 yevro. Potom okazyvayetsya, chto dlya moyego regiona net vaucherov. Den'gi spisyvayut i obeshchayut vernut' v techeniye mesyatsa na PayPal koshelok. Cherez pol mesyatsa pishut, chto ne mogut vernut' na PayPal i prosyat popolnit' yeshcho 100 yevro chtoby oni pereveli 200 yevro v bitkoinakh. Posle otkaza popolnit' yeshcho 100 yevro - blokiruyut i udalyayut akkaunt. Posle etogo sluzhba podderzhki ne otvechayet. Sayt svezhiy, khosting prodlon vsego-lish' do fevralya 2023 goda. Yavnyye moshenniki. Pol'zuyutsya tol'ko temi sposobami popolneniya gde ikh nevozmozhno otsledit'.

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Thumbnail of user sayanigorai45
1 review
1 helpful vote
January 8th, 2024

Sitejabber, It is suitable for the online shopping experience. It gives confidence when you buy on a website you just came to know, and it has good ratings on Sitejabber. The AI-enabled online platform that unites millions of buyers with businesses and their products.Thanks for everything you do, you're a blessing to us in this world we live in. I only wish there were more people out there who want to do what is right for others. Software is good and very reliable to use. I recommend it.

Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hi Sayani, thank you so much for taking the time to give us feedback. We're absolutely thrilled that you enjoy using Sitejabber! 🙂

Thumbnail of user isritas
1 review
0 helpful votes
January 22nd, 2024

Amazing... I really like this site.service or Quality best.thanks for good service. Very satisfied with the company's service.

Service
Value
Shipping
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Quality
Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hey Isrita, we've got your back!

Thumbnail of user mymedia944
1 review
0 helpful votes
April 2nd, 2024

Quotex is best broker.The best thing is that it makes deposit and withdrawal very fast" Looks like a genuine binary trading platform. It's very easy to deposit and withdraw your money and trading conditions are nice as well.quotex

Thumbnail of user merylc1
4 reviews
17 helpful votes
March 3rd, 2022

With update to GUI on review page they made it wonderful experience. Thanks for making it better for everyone.

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Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Thank you for your review, Meryl!

Thumbnail of user alexd1228
3 reviews
1 helpful vote
February 8th, 2024

I enjoy reading and writing reviews here. I know I haven't written much at the moment but plan to do more on more sites I discover. I find this site to be very helpful in helping me decide on what websites are good and worth visiting. And what I should stay away from.

Service
Value
Quality
Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Thank you so much for taking the time to share your experience with Sitejabber, Alex. We are absolutely delighted that you have found our site to be helpful!

Thumbnail of user lylel44
1 review
1 helpful vote
July 19th, 2023

I don't see the point of this site. It's too expensive and you have to give out too much personal information. I believe it to be a scam site so be cautious about logging on.

Tip for consumers:
Scam fight. They will use your personal data against you.

Service
Value
Quality
Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hello there, Lyle. Thank you for taking the time to write a review. The goal of Sitejabber is to provide people with the ability to avoid scam businesses. We encourage smart purchasing decisions by allowing users to find and leave feedback on brands and their products. Regarding your other concern, we take the privacy of our reviewers' personal information very seriously - you can learn more at sitejabber.com/terms and sitejabber.com/privacy. We have several layers in place to prevent fake reviews and spam/bot accounts. However, providing personal information such as your birthdate is completely optional.

Thumbnail of user noeller124
1 review
0 helpful votes
March 23rd, 2024

They offer the platforms that I like to play! Friendly customer service! They are quick to respond! Follow them on Instagram

Service
Value
Quality
Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Thank you for leaving us a review, Noelle!

Thumbnail of user elinorh8
2 reviews
0 helpful votes
March 21st, 2023
Verified purchase

Scammer!Scammer!Scammer! Scammer!Scammer! Scammer!Scammer!Scammer!Scammer!Scammer! Scammer!Scammer!hopper!

Tip for consumers:
Dont trust hopper

Products used:
Deposit is not refunded

Service
Value
Shipping
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Quality
Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hi Elinor, thanks for the review but it seems like you may have left this for the wrong company. We kindly ask that you move your review so that the Hopper gets your feedback – thank you! :)

Thumbnail of user jko7
1 review
0 helpful votes
March 7th, 2024

I had no trouble writing a review for Blinds.com. However circumstances have changed and I need to either edit or remove this review. Not only am I unable to locate the review, Sitejabber will not allow me to login, ask a question, zip. So yea, FRUSTRATED!

Service
Value
Quality
Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Thank you for bringing this matter to our attention. We apologize for any inconvenience it may have caused.

You can update your review by logging into your Sitejabber account at sitejabber.com/login and then using the links located by clicking the 3 dots next to the review on your profile page. You can navigate to your profile by using the dropdown menu at the top of the page (three lines on the upper left of our mobile site, or the arrow next to your name in the upper right of our desktop site) and clicking "View Profile."

If you would like to completely replace the original review or fix errors, please use the "Edit Review" option. If you'd like to simply add new information and keep the original review intact, please use the "Submit Update" option.

We have also noticed that you have been using two email accounts on our platform. Could you please let us know which email you would like to use as your primary account? This will allow us to merge the two profiles for you.

If you have any further concerns, please let us know at sayhello@sitejabber.com.

Thumbnail of user mijazphrc
2 reviews
0 helpful votes
February 20th, 2024

This is a very good site for all of us, its contents are meaningful, consistent, and descriptive. I used it to my whole satisfaction. It is up to the mark. It provides a lot of opportunities for whole communities all over the world. I appreciate its management and development team. It is wonderful.

Tip for consumers:
No

Service
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Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Thanks for sharing your experience with Sitejabber Muhammad!

Thumbnail of user guyz23
2 reviews
0 helpful votes
February 14th, 2024

The issue was resolved to my satisfaction. The man was very nice. He helped me a lot. One hundred characters? Really!

Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Thank you for leaving a review Guy!

Thumbnail of user andyjm010
5 reviews
1 helpful vote
April 3rd, 2024

A good term deserve another successful year to perform the following services with a great achievements

Tip for consumers:
Good deal

Service
Value
Shipping
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Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hey Andy, thanks for writing a review but it seems like this was left for the wrong company. In accordance with our review guidelines, we’ll be removing your review from this profile, but feel free to leave it on the correct company's profile so they can see your feedback – thank you!

Thumbnail of user tadeep
2 reviews
9 helpful votes
March 3rd, 2022

Under categories of business says black owned... where is white owned? Asian owned? Hispanic owned? SMH how irresponsible haters you are and spreading racism by only promoting black owned. Shame on you

Value
Thumbnail of user megrinem
2 reviews
1 helpful vote
March 15th, 2023

I recently visited this website and I was very impressed. The website was well designed and The content was informative and interesting. I had a great experience and would definitely recommend it to others.

Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hey Mergrine, thanks for leaving us a review.

Thumbnail of user ifte808
1 review
0 helpful votes
October 7th, 2023

Sitejabber is a panic name for fake companies & a trusted name for common people. A great Website, people can access it easily & also can see honest reviews. They go to the market after seeing honest reviews,Then shop with confidence. I could have given 10/5 stars if I could. WISHING THEIR BRIGHT FUTURE.

Tip for consumers:
I highly trust this site....

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Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

We appreciate you Benjamin!

Thumbnail of user scatpackshaker2016
2 reviews
3 helpful votes
May 1st, 2023

I tried to do what I thought was review for domino's through a Google search. This site came up so I fell for it. I completed a review to be asked to sign in which I did through Google. The review did not ever show but I did get me a damn account I didn't want and a box full of bs emails already. What a joke. Thank you sitejabber, my first and only review here is your 1 star.

Service
Value
Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Thank you for sharing your concern Dan. Reviews are generally posted within 48 hours, but some may be flagged for further review which can take up to 30 days. One of the possible triggers for this delay is when a review comes from a brand new account. This is due to a prevalence of bot accounts popping up for the sole purpose of leaving false reviews, whether positive or negative. We do apologize for this inconvenience and hope you understand!

Thumbnail of user andrewf1235
78 reviews
86 helpful votes
November 14th, 2023

I have been using Sitejabber for almost a year. As of today, no issues with this review platform.

They do read reviews before posting but they usually get it done in less than hour depending on the time of day.

Good Job!

Tip for consumers:
Helpful.

Service
Value
Quality
Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Thank you so much!

Thumbnail of user judgej6
1 review
3 helpful votes
April 19th, 2023

Highly inaccurate. You can write anything about any site and it will post. Lots of fraudulent claims and spam among their reviews.

Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

Hi Judge, our moderation team looks at what is being uploaded and then manually moderates each review. Review authenticity is also of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. If you notice a suspicious review, please flag it and we’ll expedite its review and removal (if needed).

Thumbnail of user michaelj1995
7 reviews
1 helpful vote
March 3rd, 2022

At Sitejabber.com you can review any business you want with ease and help others on their decision making all on one site! I discovered this site while in the process of reviewing another site, and I said hey why not review this site first. This is my first review on this site and will be the first of many!

Thumbnail of user jackiev30
Jackie V. – Sitejabber Rep

We appreciate your honest review, Michael! We’re happy to hear you’re having a great experience.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Leading destination for customer ratings and reviews of businesses. 200+ million customers helped. Search reviews of 130,000+ businesses to find the best.

Company Representative

Thumbnail of user jackiev30
Jackie V.
Typically responds within 12 days

How do I know I can trust these reviews about Sitejabber?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Firefox extension

3.9
1,202 reviews
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