Better Business Bureau

Seems like a lot of dissatisfaction with the BBB recently. I filed a complaint and a couple of weeks later it was closed as "unresolved". If the details of my complaint aren't visible to those who may want to check out companies there is no motivation for them to be responsive.
Date of experience: July 05,2024

They sided with one of their business members, Tiner Properties, over me, even though I have pictures proving Tiner Properties lied and committed civil fraud. They do not care one hoot about consumers. It is just about defending their incompetent, corrupt member business. Below is a picture of my blocked gutter Tiner Properties' client caused by turning off the water in his backyard and then allowing his tree and ivy roots to invade my drain in search of water. Tiner has done nothing to clear my drains or the large root ball on his client's property blocking the flow of my runoff water to the street as required by law. Tiner said they did something but 1/23/24 pictures prove this is a lie.

The Better Business Bureau… are a worthless government entity that has not accomplished anything nor responded to two complaints. First time they never responded as a follow up. Don't waste your time with these people. They are most likely friends with the business you have a complaint with. We were to have an egress window installed by West Michigan Glass Block cut through my French drainage system, broke my drain footage and buried the damage and abandoned the job. The contract stated that a drain should be installed that they didn't, caused a flood twice and would not come out with a pump to help.

Don't trust them! This shameless company shelters any paying member. It will remove your honest reviews for these paying members, no matter how bad they actually are. And they don't even bother to come up with an excuse. Instead, they just say "your review has been removed". On the other hand, many decent companies got F in its website due to lack of membership payment.

The Better Business Bureau of Winnipeg is absolutely useless, and I don't even know why they exist in the first place because they've refused to help me multiple times. I've filed two complaints through them, one time regarding about how I've been taken advantage of my former employer in terms of lost wages, and another time because a landlord wouldn't refund my down deposit after I backed out of signing a lease.

This organization sent me a message within 24 hours and rejected my claim both times without looking into it in any way, shape of form. Instead of doing their best to bring justice to the situation, they choose to abandon all the responsibility which they supposedly stand for.

Their representatives are unhelpful and act lazy to look into certain matters. Only under very precise circumstances will they look into your issues. Or maybe it's just a race thing, and they discriminate against me because I'm white.

I've tried to deal with them on several occasions when businesses in various parts of the country have tried to rip us off, and every time it's the same performative BS. You file a complaint, they send it on to the buisness, give it them a chance to respond, and even if there is no resolution they close the case. Don't even bother with this useless process. It's a total waste of time. I don't even know why this organization still exists.

I called to find out why my complaint about onemain financial was removed. I was put on hold for a solid 10 minutes, hoping I would hang up before they came back.
At first I was told that it wasn't removed. I asked why can't I see it or any others and then I was told that it's there but not visible because it's about finances and security.
I then asked why my complaint about my bank is visible and he said he didn't know my banks policy. Huh?
I said so basically you hide complaints from businesses who request it.
He slipped with "yeah. I mean no we just hide complaints dealing with financial things for security, back in the circle.
I hung up at this point

This site is clearly a platform for Karens to vent. It is a weapon a Karen uses to defame a business based on their false accusations. It is strange how business has to prove they are right while Karen can simply drop any accusation without a proof. Totally bias platform.

Contacted the BBB about a business. The next day they notify me the business has responded. On the form I asked the BBB a question. Later in the day they notify me that "I" rejected the businesses offer. That is not correct. I called them today and I can't get a hold of anyone to resolve their mistake.

I have had a few different issues over the past few years which the BBB assisted in. The last one was with an online seller. I followed the return policy of the store not the platform and my refund was not issued because the platform claimed I didn't follow "their" policy. I engaged the BBB and was issued my refund as I had photos of the actual package and the seller was the one that told me how to return my item to them. The platform cannot have their own policies and allow sellers to have their own as well. I was happy with my outcome.

Requested BBB intervene in refund/replace problem with cspire (cell company). BBB initially investigated, accepted bogus info from cspire as true (despite my written records to the contrary) and refused further action on my part.
Waste of time dealing with BBB.

I have written a few letters reporting negiglence and abuses from national grid electric company that they clearly cheat and lie and denied stopped meter that they tampered my history regaurding my copies of evidence of those issues that nothing worked out even with a lawyer and i am still got scammed and ripped off anyways.

So, I just got this message from the BBB:

This message is in regard to your complaint submitted on 11/20/2023 against Transportation Security Administration. Your complaint was assigned ID *******.

Thank you for contacting Better Business Bureau (BBB) in regards to your recent complaint about a company located in our service area. We reviewed your complaint and have determined it falls beyond the scope of services we provide. Unfortunately, we are unable to assist in the resolution process of this complaint and it has been closed as beyond our purview.

Please know there are standard complaint acceptance guidelines we must follow and the primary issue you describe in your complaint falls beyond the BBB's purview. The BBB is unable to accept complaints seeking an apology from the business, those filed by a third party or on behalf of someone else, complaints against individuals, those regarding collection of a debt owed, complaints challenging a business's prices, amount charged or policy or complaints seeking damages or compensation.
**********
Yeah, that sounds about right. So, why do they exist again? Someone please remind me.

I left a review about a business few days ago on BBB. Then BBB sent me an email. Saying I need to provide my personal info so they can share it with the business, but they won't post me review, they're saying I was never a customer. Which is wrong. I deal with that particular business daily, and I already provided my name and email address to BBB. Im not giving out any other personal info. This is a load of BS

Lol this private business is TRASH! Trying to strong arm other businesses into submission by making them join their dumb club or get a bad review. NEWS FLASH, BBB is old news and no one cares about your reviews on businesses as GOOGLE REVIEWS ARE KING!

They allow people to write things about businesses that is not even true. Then leave the reviews up for everyone to see. They don't say anything within the complaint. They need to be reviewed themselves! TERRIBLE service

Depending on the company, this place can be a treasure-trove of info, or can be pretty worthless. Based on what I read in the little crevices of the site, Should a company move, altar its name a little bit, or even open up a new location, they completely start over and the BBB doesn't link the two profiles. Certain shady places use this to their advantage, just reset their trash ratings and after like a year if nobody updates the page of the old place, it just all gets deleted/archived and nobody is the wiser of how horrible the company really is. People need to watch closer on the business info!

You won't win anything on this site. If you file a complaint, it can just go on and on indefinitely until you've had enough and just give up. These businesses get away with doing people dirty... especially Listia. Should complain to BBB about BBB and how useless they are.