• Shyfull

Overview

Shyfull has a rating of 2.28 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Shyfull most frequently mention customer service, tracking number, and return address problems. Shyfull ranks 1223rd among Women's Clothing sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    5
  • Quality
    6
68
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I CONTACTED SHYFULL FAKE $#*! CUSTOMER SERVICE EMAIL TO NO RESPONSE AS TO HOW TO RETURN THIS MESS.
How would you rate Shyfull?
Top Positive Review

“Good Shopping Experience”

Louise J.
2/2/19

I want to share my own experience with you. Shyfull is an excellent shopping online site because they offer a variety of products at a very good price with free shipping. Their after sales service is very good as they responds within 24 hours and they try their very best to satisfy your needs. I notice they receive many feedbacks but try to buy at least one cheap product from them and do your own experience. Hope this will help you out.

Top Critical Review

“DO NOT BUY FROM SHYFUL”

Vonda H.
4/25/19

The clothing is very cheaply made and often don't resemble the pictures on their website. Also, the sizes are all over the place and if that's not enough to scare you off. There is no customer service and no refund. If you item doesn't fit then your just out of money. I spent 185.00 and still can't get anyone to respond to my return request. This is the worst! What seemed liked a bargain turned out to be a LOSS. ALL BUYERS BEWARE!

Reviews (210)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (34)
Thumbnail of user vondah3
1 review
8 helpful votes
April 25th, 2019

The clothing is very cheaply made and often don't resemble the pictures on their website. Also, the sizes are all over the place and if that's not enough to scare you off. There is no customer service and no refund. If you item doesn't fit then your just out of money. I spent 185.00 and still can't get anyone to respond to my return request. This is the worst! What seemed liked a bargain turned out to be a LOSS. ALL BUYERS BEWARE!

Thumbnail of user ak171
1 review
2 helpful votes
April 15th, 2020

I made an order on March 19,2020. Over $100 USD they took the money quick fast and have yet to process my order. I have sent countless emails to their so called email address NO one has replied. Never ordering from SHYFULL again. FULL of bull$#*!!

Thumbnail of user annieh86
1 review
1 helpful vote
December 23rd, 2019

Still haven't heard back or seen my item. They advertised a couch that folds out to a bunkbed, and was on sale back in November for $56 regular price was $456. I ordered it, they sent me a confirmation num at to my email so after the 15-20 business days I still haven't heard from them I clicked on the website from my confirmation email and it could not see me to there email... I hope that this wad not a scam

Thumbnail of user millicenth3
1 review
2 helpful votes
February 14th, 2019

I didn't read the reviews until after I had already made my purchase through Pinterest. I was kind of leary because I have purchased online overseas items that didn't really look or fit like the should. However, Shyfull did NOT disappoint. I ordered a dress, top, jeans, and swimsuit with cover! Everything was just as pictured and I received free express shipping because of a special they were having. The dress was ordered for a white party on a Friday but unfortunately it didn't arrive until Monday. I still received the items timely although there was a slight issue with fedex. Overall I am very satisfied with my items and will be ordering again soon.

Thumbnail of user anna134
1 review
4 helpful votes
April 15th, 2019

I place and order in March it took over 30 days to get my merchandise. They should have kept it.It was so bad I order a 2 piece pant suit first pants to small jacket drags the ground. Have no ideas this company is in China. Material so thin you could see through it wrong color. Glad I paid with PayPal so I received a full refund worth company ever

Thumbnail of user louisej45
1 review
0 helpful votes
February 2nd, 2019

I want to share my own experience with you. Shyfull is an excellent shopping online site because they offer a variety of products at a very good price with free shipping. Their after sales service is very good as they responds within 24 hours and they try their very best to satisfy your needs. I notice they receive many feedbacks but try to buy at least one cheap product from them and do your own experience. Hope this will help you out.

Thumbnail of user michaelh1313
1 review
5 helpful votes
April 5th, 2019

I ordered an item and paid for faster delivery. To item was $40 and change with delivery. It got to be and looked nothing like what I ordered! I contacted them and they offered me an $8 refund and keep the item. If I wanted to return it then I would have to pay shipping and wouldn't get my refund until the item was received (at their discretion). They argued back and forth with me. Needless to say I got no refund and now have an item I cannot use! This company is ripping people off! Think twice before ordering!

Thumbnail of user phoenixc5
1 review
5 helpful votes
February 20th, 2019

Soooo, I sent anemail to the company requesting my money back and the emailed me back letting me know the would look into my order. I responded back to that email requesting my money again. While away on my trip the clothing arrived. This took all of two weeks. The order all together 3-7 weeks. So, the 3-7 days is wrong.

The clothing is nice. Everything fix but one item and I refuse to go through the return process.

All in all, it was worth seeing my girl happy and pleased with the items I selected.

Thumbnail of user pamelab248
1 review
7 helpful votes
September 21st, 2018

I placed an order and NEVER received it! They blocked all of my negative facebook posts warning other potential customers. Turned off all my comments and will no longer respond to me through messenger. They have no phone, no email, provided a fake tracking number and blamed USPS. They stole my credit card information. The site has been reported.

Thumbnail of user shyfulls
shyfull s. – Shyfull Rep

Hello, we were trying to solve your problem, but you just be not polite and defamation, which is not helpful, so we have to block you but we have support email address to u. Your order just delay and we said will be responsible but u just send some impolite messages to me and other customers. So sorry to say but we couldn't serve a customer like you. Your money will be refunded if you contact customer service, and you will get the items either. Just so sad to serve you

Thumbnail of user toms1297
1 review
0 helpful votes
September 28th, 2020

These a holes totally ripped me off! I ordered nov 29th 2019. Almost a year later and nothing. No response either from there email address. A fckn SCAM!

Thumbnail of user jenb118
1 review
6 helpful votes
October 28th, 2018

Cheaply made and NOTHING fits! I followed the size chart and it lies more than our president. And don't think about tying to call to get a refund... not going to happen. Partial credit towards more of the crap they sell. Fool me once, shame on me! I should have researched more... black models, but everything is produced and based out of China. I'm unbelievably disappointed. I NEVER write reviews... beyond pissed!

Thumbnail of user shyfulls
shyfull s. – Shyfull Rep

Dear Jen,
Thank you for notifying us of your complaint.
We are sorry to hear you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.

I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Best Regards
SHYFULL Customer Service

Thumbnail of user amberj74
Amber J.
1 review
1 helpful vote
August 16th, 2018

I purchased 3 outfits from shyfull, and I fell in love with them all. They fitted me just right. All except for one. I was skeptical on the sizes so I ordered one size bigger than I usually wear. But I can adjust it with minor alterations. I thought the materials would be shaggy, but they were actually perfect quality. As far as the shipping I ordered a week before my events and I received them all within 5 business days.

Thumbnail of user shyfulls
shyfull s. – Shyfull Rep

Thanks for your picture here Amber, we all know you are so beautiful in shyfull fashion garments, you are right, express shipping is free and very fast if order above $79.9. As you mentioned the material, they all design to be that with purpose, for comfortable and stylish.

Thumbnail of user cheryld167
2 reviews
1 helpful vote
April 8th, 2019

I ordered some things then read the reviews. I got scared because i can't afford to be ripped off right now. I asked for a refund within a couple hours of my order, before it shipped. I did get a "we have pulled your items why do you want to cancel?" email. I replied that it was for financial reasons. The next day (today) i got an email that my refund was processed and an email from paypal saying the same. So im happy about that.

Thumbnail of user carolyna131
1 review
2 helpful votes
April 5th, 2020

Site is in china. Return label will say 1212 culver road Rochester ny *******. Yall that is a house turned into an apartment not a warehouse. Then gives shipping address to return as 1218 Culver road Rochester ny *******. People its the same house. Google it. Bussiness address is in china. Why no physical address? Plus at least 6 bussinesses use shipping department 1212 culver road. O shang llc, pnuematek llc, siloko development llc, BRIGHTWORX llc, and various Ebay sellers too, ws development llc. They also use an address 463 1/2 Linden Avenue Rochester ny. Another house. You can look up their department of state ID for ny and you will find both addresses used as usa mailing addresses. Siloko claims to be the logistics person only handling shipments. Check them out on better bussiness bureau. I hate scammers.

Thumbnail of user keadraj
1 review
0 helpful votes
April 29th, 2019

At first, I thought this site was a fraud because I never received an order confirmation or anything. I reached out to the email for questions and I got a response from Eive. She was patient with me and gave me a tracking number and everything. I did receive my order and was pleased that it looked like the picture. I got it a bit bigger in case it shrinks after washing, but overall, I'm happy!

Thumbnail of user lauras609
1 review
0 helpful votes
January 17th, 2019

I've been shopping here for almost 1 years and I believe I will use it forever. They clothes are very stylish and comfortable. I get complimented on my outfits all the time and I immediately get a piece of paper and write down the website. The items are usually shipped in a prompt manner and almost always arrive either on time or even early. This is most definitely a five star company. Even when I have an issue they have prompt polite customer service. I will always reccomend.

Thumbnail of user tianaj9
1 review
0 helpful votes
March 10th, 2020

I used to be very satisfied with this company, but something has happened. I'm not sure if they've quietly gone out of business or what! I ordered merchandise over a month ago and paid for expedited shipping. I still haven't received anything and can't get an update from them. I've requested a refund, and nothing! DON'T ORDER FROM THEM! PROCEED WITH CAUTION!

Thumbnail of user cindyl221
2 reviews
9 helpful votes
July 10th, 2018

I am a first time customer, was afraid of ordering here, but I made my decision order $300 goods because they use pay-pal, that's very safe for me. And good news express shipping is unbelievable FAST. Got them in 4 days and all items are really true to size and same as picture, will order again sooooon.

Tip for consumers:
Remember to use express shipping, fast and safe.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shyfulls
shyfull s. – Shyfull Rep

Dear Customert,
Thank you for sharing your experience with us.
We really appreciate your support.
Best wishes

Thumbnail of user toyinw
2 reviews
2 helpful votes
May 13th, 2019

I've made a few purchases from shyfull already, and I'm really satisfied with their products. The sweaters and coat that I bought were true to size and color. They fit perfectly. Everything looked exactly like in the photos and descriptions. The fabrics were really good quality as well. All my orders arrived earlier than expected, and they were in great condition. Also, I really like that the prices are affordable and they often have discounts, so you can save some money.
I honestly recommend this store if you want to get good quality products for a good price!

Thumbnail of user jonathanh241
1 review
2 helpful votes
March 25th, 2019

I placed an order through Paypal, thinking if anything went wrong I'd get a refund. Well everything has gone wrong. I didn't get my order and Paypal was no help in getting a refund. Paypal indicated they would send a return label once an item did come in, then when I indicated I just wanted a refund it was up to me to return the item. Over all I VERY dissatisfied! So I'm unable to give an opinion on the quality of their products since I didn't receive my order.

Thumbnail of user samaram3
1 review
0 helpful votes
March 27th, 2019

It took a few weeks to get my issue rectified. I ordered two camo jackets. One in green and another in wine in size medium. The green camo fit perfect, but the wine camo ran very small. I sent an email and at first it was overlooked assuming I had not received my order, a tracking number was sent. I had to get firm about the issue and it seem that they did not believe me. So I send photo's with measuring tape of both jackets. I finally got it rectified and was sent a coupon code.
I placed another order, which will be my third order with them. I figured I'd given them one more chance.

Thumbnail of user briannaf11
2 reviews
2 helpful votes
February 14th, 2019

I tried to reach someone to get tracking information because I still have not received my package. I finally emailed the company and 2 days later received an email saying "you can not get a refund, your order was already shipped." Nothing else, no apology for any inconvenience, nothing! I saw he same merchandise from another company online and will be ordering from them in the future.

Thumbnail of user sherittag
1 review
1 helpful vote
May 14th, 2019

I have ordered 3 outfits from Shyfull I have been completely satisfied. My order takes about 4 to 5 weeks to come but it allways arrives. Thank You so much

Thumbnail of user reneec204
1 review
1 helpful vote
October 21st, 2019

I placed an order Sept 24. After 14 days passed with no tracking number I decided to send them an email. I was told my order was about to ship. Needless to say, I had to contact my bank to dispute the charges. A couple of days later I receive an email from them stating my order was cancelled and I will receive a full refund. I order from this place before and receive my order. I have no idea what happened this time around.

Thumbnail of user davidw1417
1 review
3 helpful votes
April 8th, 2019

Quality sucks and very poor customer service. Agree with all about back and forth emails and offering $5 for compensation to keep product. Finally received a return address

1218 Culver Road, Rochester, NY, *******

*******222

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Thumbnail of user shyfulls
shyfull s.

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2.3
210 reviews
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