Shyfull Questions & Answers

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Here’s what consumers have asked with answers from Shyfull staff and previous consumers.

27 questions answered
7% answered in 1 day
Question:

Answer:

Hello, we are so sorry for your worries, to be honest some bad reviews are on purpose by other companies, they couldn't support a pic and order number. We are legit and payment through paypal, u must be safe. U can just claim to paypal if we couldn't meet your demands

By shyfull s.,
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Question:

Need a return address please !!!!!

Answer:

Hey customer, Please feel free to contact our customer services for help with order number: support@shyfull.zendesk.com They will reply to you within 24 hours. Have a nice day

By shyfull s.,
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Question:

Why do you advertise with black models and your company is in china???

Answer:

Thank you very much for your inquiry.We are headquartered in the United States, we have two factories located in the United States and China, we will ship randomly. Please do't worry. If you want your items that you can choose Expedited Shipping and you will get it with in 7 days

By shyfull s.,
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Question:

Why do you cut off all the faces of the models? i have seen pictures of my friend that is a seamstress on this site in clothes that she made.

Answer:

THE FACE IS CUT OFF BECAUSE IT IS NOT THEIR MODEL NOR MERCHANDISE THEY ARE MAKING KNOCK OFFS COUNTERFEIT REPLICAS CHEEEEEEEEEEEAP QUALITY THEY CANNOT SHOW THE ENTIRE FACE OR ELSE THEY CAN BE SURD FOR FRAUDULENTLY USING ANOTHER COMPANY DOOOOOOOOO NOOOOOOOOOT BUY FROM THEM PLEASE PLEASE PLEASE

By MO L.
Question:

When you order the stuff, do the stuff come on time? is this website a scam?

Answer:

Dear customer, good day, we are a legal company providing fast fashion for two years, with millions loyal customer all around the world. Strict QC for every garments, make sure you get the perfect one. All payment go through PayPal, with easy return policy, shopping in shyfull is safe and easy. Receiving time = Processing time + Shipping time. 1) Processing time: 1-5 Days. 2) Shipping Time Standard Shipping: 8-15 Working Days (10 days on average). Expedited Shipping: 3-7 Working Days (5 days on average) Update to express delivery for FREE if order price above $79.9.

By shyfull s.,
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Question:

I'm a lil nervous...didn't know that my items are coming from china.. after reading reviews nor sure i made a good choice.

Answer:

Yes, i went to the UPS store to return my items they told $70.00 to return my items to China. SMH

By Vonda H.
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Question:

I need a nice and honest place to buy nice clothes. is shyfull the place?

Answer:

NOOOOOOOOOOOOO. DO NOT BUY FROM THEM PLEASE PLEASE PLEASE PLEASE PLEASE TRY AMI CLUBWEAR GOOGLE FIND ANOTHER COMPANY BUT SHY AWAY FROM SHYFULL FULL OF ISH!

By MO L.
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Question:

I ordered clothing and got no response on how to return the clothing. i requested 3x but the clothes i received was xl and for short people.

Answer:

Hey customer, Please feel free to contact our customer services for help with order number: support@shyfull.zendesk.com They will reply to you within 24 hours. If you wanna track or check your order, please log in site check easily Have a nice day

By shyfull s.,
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Question:

Still waiting for my merchandise and you all took my monies. need to report you to the better business bureau..i want a refund. .

Answer:

Hey customer, Please feel free to contact our customer services for help with order number: support@shyfull.zendesk.com They will reply to you within 24 hours. If you wanna track or check your order, please log in site check easily Have a nice day

By shyfull s.,
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Question:

My question still has not been answered. how do i return the item and what is the return policy..

Answer:

Sorry for late reply, we are 30 days easy return, check here please, https://shyfull.com/pages/about-return

By shyfull s.,
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Can’t see your question? Ask to get answers from the Shyfull staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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